About David Perkovic

David founded DP Computing in 1993. With a Computer Science degree and over 25 years of IT experience David has advanced computer, server and networking skills. He has personally designed, setup and administered many Microsoft based networks and likes to share his knowledge via blog posts and Youtube videos.

Four Steps To A Modern Paperless Office

Paperless OfficeEver since computers were invented people have been talking about a paperless office. But if you are like me your desk is buried in paper, shelves are overcrowded with stacks of documents and there is just enough space for your keyboard, mouse and coffee? Well it is now time to go paperless, not just for your own sanity, but to streamline your entire business. It’s the one move that will save time and space while gaining flexibility for your mobile workforce.

When you’re ready to move to a paperless office, consider these 4 steps:

  1. Leverage the cloud for storage and search: Research the cloud and see how you can implement in your business. Documents can be uploaded, viewed and edited only by those with permission. There are free options like Google Drive and Dropbox right up to corporate grade solutions like Soonr (which is what we use). Some solutions provide functionality that easily enables you to find files using search functions, and no longer need to remember whether it was filed by name, subject or category – just enter what you need and let the system locate it for you. Then simply edit, share or email the file as required. No more filing cabinets or archive rooms, just clutter-free workspaces, room to breathe, and possibly even lower overheads now that you could fit into a smaller office space. Cloud based file storage also allow remote access, perfect for working on the go or telecommuting staff. Access files at any time using your secure login, on any device, from any location.
  2. Provide training across the board: Ongoing training is needed to ensure all workers are up to speed with the new system and the way you’d like things done. This is also the best time to set standards for file and folder names, new collaboration norms and security protocols. Long-term adoption requires cooperation from workers at all levels of your business and training for everyone will go a long way towards its success.
  3. Scan necessary papers: Unless you are a new business you will probably need to scan a lot of your old paperwork. Most office grade multifunction printers offer double-sided feed scanning, thus you can quickly scan papers into the system and then dispose of the paper. Alternatively, you can obtain special scanning hardware like the Fujitsu Scansnaps. If you still need a fax machine consider a fax to email service or see if your fax machine can be set to accept digital files only. File will scan to quite a small size, so running out of hard drive space shouldn’t be a concern.
  4. Prioritize backups: Once you have digitized your files you don’t want to lose them so you best have a robust backup system – including a regular off-site backup. Treat your backups as a vital insurance policy, so that your files are readily available and intact if required. Use your backups to address any issues as soon as they arise and keep your new paperless files well-managed and secure.

Ready to go paperless? We can help. Call us today at 08 83263 4364 or at support@dpcomputing.com.au.

Top 5 Reasons To Upgrade Your Network

Computer NetworkYou have worked hard and your business has grown at lightning speed. Now that you’re sure everything is on track to succeed but are not sure of how IT can provide a meaningful benefit to you business.

Here are the top 5 reasons to call in the networking professionals to check out your IT and network so that it is running and improving productivity in your business.

Speed: Transferring a large file across a network can cause lost productivity as time is lost waiting. As a small business this lost time was negligible, but as your business has grown, so has the wait time. It may only be 5 minutes a day but with roughly 260 work days in a year, that 5 minutes a day turns into 21 hours. The impact of this lost time causes breaks in workflow and concentration that can almost double the time off-task. To speed up things employees store files on their local machines which aren’t backed up leading to other issues.

Efficiency: Almost every business requires employees to share files. You may have gotten by with a simple setup and minimal or no security, but as your workforce has grown, so has the load on the network. Each computer, storage drive, printer and other networkable device adds further load onto your network – resulting in a slow transfers, errors, time off task, and even faster hardware failure. A professionally designed network will give your employees a central file storage location, with the added benefit of automated backups. No more losing hours of valuable effort or surprise file corruptions, just a scalable, secure server with smooth and efficient transfers.

Collaboration: Employees often need to work together on the same documents. Previously, this required them to take turns, waiting until someone else was finished before the file was available. With a modern network setup, collaboration becomes an organic, profitable way to work. Employees don’t even need to be in the same physical location, opening up opportunities for remote collaboration.

Confidentiality: Every business needs to keep at least some data confidential. Whether they are trade secrets or accounting data you need to have complete control over who sees what. Your IT professional will be able to establish a setup that meets your business’ unique needs. Perhaps the CEO is able to see everything, sales staff can only see sales data, and accounting can only see accounts. Access can be set based on name, department, role or go further and require passwords for certain folders.

Flexibility: Expand your connection flexibility with wireless networking for employees who are required to roam within the building, Virtual Private Networks (VPNs) for those working at home, or even cloud based file sharing for those who work offsite or in different locations. A good network setup will always support the way your business works, now and in the future.

Your ability to securely share, store and transfer files will be one of the key contributors to continued growth. The speed, efficiency and flexibility you build into your processes now will save you time, money and future frustration. It’s time to celebrate how far your business has come by looking to the future, with a robust, scalable network that supports your vision.

Give us a call at 08 8326 4364 to discuss your new network.

Top Ten Tips To Stay Safe Online

Are you worried about staying safe while using the Internet?

Then check out our great tips on how to stay online by clicking the link below.

The articles go through the following topics:

  • Secure you device.
  • Shop safely with trusted sellers
  • Learn the markers of a secure site.
  • Use a safe and protective payment method
  • Think before you share
  • How to tighten privacy settings
  • What to use a a passphrase
  • How to check the senders email address
  • Check the URL.
  • How to outsmart fishing attempts..

Click the link below to access our easy to print PDF with the tips.

Top 10 Tips to Stay Safe Online Guide

If you have any questions please leave a comment below.

What is the “Internet of Things” or IoT?

You arrive at your home or business and the door unlocks because it knows who you are. The lights switch on automatically and your favorite music begins to stream gently through the room. It’s already the perfect temperature, and as you head to your fridge, you notice an alert on the screen reminding you of a meeting.

It may sound like a scene from a movie but it is actually reality today thanks to the Internet of Things (IoT). Almost anything that can be turned on or off is now able to be connected to the internet. An new industry has been created to help users create a custom experience designed around their unique needs. Electronic locks, lights, healthcare wearables and household appliances are just the beginning. IoT goes beyond devices you can use to surf the web – it’s a global revolution.

Adapters can transform even the most random appliance into a connected gadget and  add new layers of functionality. Cloud software is creating connections, resulting in not just a new experience, but a new way of interacting with the data produced. It may all seem futuristic, but IoT is less about technology and more about enhancing relationships between people to people, people to things and things to things.

Millions of people are already wearing a Fitbit to track steps and calories and others are letting their fridge order groceries! The practical applications are almost endless and include:

  • GPS trackers on pets.
  • home security via webcam.
  • patient monitoring of blood pressure/heart rate.
  • weather monitoring.
  • remote power points.

No more worrying all day if you left the iron on, just push a button on your phone and know for sure it’s turned off.

Of course, with all this comes security risks. The idea of having your toaster hacked is a bit mind-boggling but any technology connected to the internet is open to exploitation. The webcam that allows you to monitor your pets may also allow other people to glimpse inside your home – but only if it’s not secured properly. Unfortunately, it only takes one small gap for a cyber-attack to get through, and once in all connected devices may be at risk.

Having your lights taken over by a far-away prankster may seem like a small risk, but gaps may allow them into your computers, phones, tablets and other devices too. This is the part the news reports and movies skip over – the networking protections that exist in the background, shielding against attacks.

Taking the time to properly secure your IoT device is essential to making sure you get the whole, happy future-tech experience. We’re big fans of the potential of IoT and can’t wait to see what comes next!

Do you have an IoT device that needs securing or would like to learn more? Give us a call on 08 8326 4364 to help.

Windows Vista End-of-Life: What This Means For You

Windows Vista End of LifeJust like what happened with Windows XP the life of Windows Vista is coming to an end. On 11th April 2017, Microsoft will cease all support and security patching. Naturally if you are a current Vista user this wouldn’t be good news and you are not exactly leaping for joy at this news!

Vista won’t stop working on this date but there will be a higher chance of security issues. While you’re watching the count-down and thinking about scheduling an upgrade cyber-criminals and hackers are making plans of their own.

As soon as vulnerabilities surface Vista users will be wide open for attack.Thus even the most stalwart Vista user should upgrade, as continued use will expose your computer to risks. These risks include:

Security risks: Gaps exploited during the Vista lifetime have already been patched but there are many more just waiting to be discovered. Hackers are extremely fast to exploit newly-discovered vulnerabilities and without Microsoft working just as fast to close them, the risk increases exponentially every time you turn on the computer. Antivirus software may not even help you here.

Compliance risks: Many businesses are subject to a variety of compliance conditions some of which require them to run an operating system that’s regularly patched. For those working with sensitive, financial, legal or private data, this is even more important. Continuing to use an unsupported OS places the entire business at high risk.

Software incompatibility: New applications are created for current operating systems. This means you probably won’t be able to upgrade past the software you now have. This will further open your systems up with security holes that aren’t being patched for third party applications..

No support: Vista mainstream support was stopped back in 2012 but there were always avenues if you were really stuck with something. A quick Google search or even Microsoft support staff willing to bend the rules; as of 11 April though, that all stops. The only support available will be outdated pieces you can locate with Google, solutions which may send you in circles with no resolution.

Windows Vista End-of-Life: What This Means For You

The solution is quite simple: upgrade your computers. It probably won’t be as simple as just updating your current system to though. Due to the age of Vista era machine you will most likely have to upgrade your whole system – hardware and software.

Windows 10 is the latest release and will give your upgrade investment the best value and security. Vista will continue to work after April 11, but every day you use it puts your system at higher levels of risk.

Get in contact by calling us at 08 8326 4364 to upgrade your Windows.

Should I Pay For Antivirus Software?

Its the age old question that I regularly hear – is free antivirus software as good as a paid for solution?

In a perfect world the best way to avoid a computer virus is by using common sense – but that doesn’t always work with even the most careful users finding themselves infected in an instant. This is why antivirus software exists to help us not get infected – but should you choose free or paid antivirus? Here we list some of the differences between the two:

Advertising: Much like a free game making its fortune with advertising and in-app purchases, free antivirus software will push you for payment. Expect popup boxes pestering you to sign up to the paid version. Some free options will also try to change your browser home page and default search engine, an inconvenience you may be stuck with. Paid options are more respectful and largely invisible unless they have detected a problem.

Effectiveness: It is fair to expect your antivirus to detect malware, and testing shows that in a head-to-head battle free and paid are roughly equal at catching known infections. Generally free antivirus needs to have recorded a virus to its library before it can detect it. Paid antivirus is more likely to identify and stop new viruses – they can detect suspicious behavior, source and attributes and are a far more effective method of detection.

Features: Free antivirus is usually a cut down version of a paid version. In a paid version you can expect advanced features like spam filters, firewalls, parental controls and secure web browsing. Some paid antivirus packages also update your other software applications, forming a more secure protection against attack.

Support: Free antivirus options are very popular because they are free! This means there is generally no support available. If there’s a problem or conflict with another program, you may find yourself without protection until it can be resolved. Paid antivirus options usually include telephone suppor and other forms of support, ready to help with problems ranging from installation to system diagnostics.

Ease of use: Free antivirus packages are generally easy to install and use, but are  limited in their flexibility. They come as-is, meaning you can’t pick and choose what it monitors or how it reacts. For example, users occasionally find it necessary to disable ALL protections in order to install a network game. Paid versions are more likely to allow you to adapt the way it runs, switching features on and off as required.

In summary free antivirus software is fine for very basic protection, those on a budget or with an older PC – in these cases, something is always better than nothing. But we generally recommend you go with a paid antivirus solution to defend you from the new attacks that are released daily and to ensure you have solid protection that will make a real difference to your digital safety.

Talk to us about upgrading to the best security options for your needs.

How to Make Computer Issues A Thing of the Past

Make computer issues a thing of the past?

Each day we repair many computers and laptops, but unfortunately this is often ‘closing the barn door after the horse has bolted’. Computers have a habit of failing at the worst possible time – like when an important project or quote is due. To combat this we have a preventative maintenance service (AKA a managed service) to remotely take care of all the computers in your office, protecting you against both threats and system failure.

Anti-virus always up-to-date
While many computers have anti-virus software installed it often is out of date or the subscription has expired. These systems are at risk every minute they spend online, as the anti-virus simply will not pick up and stop an unknown threat.

With our preventative maintenance plans we can make sure your anti-virus definitions are always up-to-date, keeping your computers and network secure against even the newest viruses.

Software patches
Hackers spend their time figuring out ways to break or crack into computer systems. Software companies like Microsoft regularly release patches to close these holes. Windows is supposed to automatically apply these patches but we often find that isn’t the case – patches didn’t download properly, were canceled or produced an error. Our services involve remotely checking that each patch has been applied successfully and troubleshoot any issues.

Early failure detection
Some parts in your computer log events when they’re about to die. Unfortunately, they’re not literal alarm bells so can’t easily be seen by end users. We can monitor these and advise repairs as required.

Tune-ups
Every computer slows down over time – hard drives become cluttered, new windows updates installed and ghosts of uninstalled programs still remain. We can remotely schedule and run a regular maintenance routine that will keep your system running in top condition and at the best possible speed.

With our proactive or managed IT services you can enjoy the benefits of having your own IT specialist team at one flat, low monthly cost. Your employees can continue to use your computers as normal with the only difference is that problems are found BEFORE they happen and your systems have the very best attention and security against threats.

Don’t be reactive contact us now on 08 8326 4364 and start being proactive with your IT systems today.

5 Ways to Make Your Laptop Last Longer

Extend the life of your laptop.Due to their portable nature laptops usually receive rough treatment but are one of the most fragile pieces of tech you’ll ever buy. Here are five easy tips to help extend the life of your laptop.

  1. Avoid sharp movements during use:
    While some new laptops have an SSD (with no moving parts) for storing data, many laptops still have a mechanical drive. The drive has a head and a constantly spinning data storage disk. The head hovers microns over the surface of the spinning disk and one knock can cause them to collide. Just like a deep scratch on a DVD the data on that section will be corrupted and lost or even worse all the data on your drive can become unreadable. We also see a lot of people putting their computer into sleep mode or not even powering them off before moving the device. Always make sure you power down or put into hibernate the laptop before moving it or packing it away.
  2. Keep it cool:
    Your laptop has a few ways of telling you when it’s too hot – the fan, auto-shut off and the heat of the case. Many component in your laptop are generating heat and the harder it’s working, the more heat it generates. The fan runs to blow that heat out the vents and keep the components cool enough to continue operating. Because there is no clear temperature indicator, your fan volume is the best guide to monitoring laptop heat. While the laptop is working hard (and getting hot), the fan will spin faster and louder – it is not uncommon for it to sound like a hair dryer. Help it out by keeping your fan vent clear of books, blankets, and other blockages. A regular internal clean out (performed by a professional) is also a must to help keep the laptop innards clear of dust.
  3. Respect the cords:
    Inside those power cords are a bunch of delicate wires begging you to be gentle with them. You would think they should be able to take a beating, get bent, twisted and run over with chair wheels, but unfortunately they are not. Keep cords clear of sharp or flat-edged items and when wrapping for transport try to remember how it came out of the box. When moving the laptop wrap the cord gently around itself or the power adapter and secure with Velcro or similar.
  4. Carry it in padded style:
    A laptop will endure many bumps and bangs as the bag is moved around, even with careful use. So look for a bag that not only fits your laptop but is also well padded. Ideally your bag will have front, back, bottom, top and side padding as well as a waterproof outer. If backpacks aren’t your style, look for padded or hard-shelled sleeves.
  5. Regularly back it up:
    Laptops provide fantastic mobility but are quite fragile. While a regular backup won’t make your laptop components last longer, it will make any issue you encounter easier to deal with as you won’t loose all your precious data. Consider a cloud based or off-site backup for additional protection, so no matter what happens with your laptop you still have all your important files.

Call us at 08 8326 4364 to give your laptop a life-extending service.

Should You Buy A Consumer Class or Business Class PC?

Consumer or Business Class Computer?You are thinking of buying a computer for work but don’t know whether to go for a “cheaper” consumer or home type of PC or go for one built specifically for business use.

You may have seen business computers with the same brand names that you have at home but that is where the similarities end. Investing in the right system now will definitely pay off in the long term – saving you time, money and a whole lot of heart ache in the future. Below are some tips on what you need to know to make the best choice for your budget and your business.

Durability and Reliability

Consumer PCs don’t have the same build quality as business ones, in fact consumer models have a far shorter expected lifespan and they just are not built to last. Business-class computers are built to last with higher quality components that undergo rigorous testing.

Usage Requirements

How will you be using the computer? If it is mainly for home use with a bit of business usage then a consumer PC with the appropriate work software and settings will be fine.

On the other hand if the machine is used in business then a computer business-class computer is a must. Especially if you will be loosing money and / or have staff sitting around doing nothing while the computer is getting fixed

Warranty and Service

When a consumer PC fails, the burden is on the owner to return it to the place of purchase for repairs. Repairs can take weeks and often involve a frustrating process of paperwork and follow up. With most business class machines the warranty is onsite and the repair technician will come to you, often within hours. Business users enjoy a professional experience with priority status and a dedicated support line, all designed to reduce your down-time and get you back up and running faster.

Business-class Features

Businesses need certain features built-in to the computer and ready to go from day one. These features make your network more secure and you and your staff more productive. For example, fingerprint readers, remote desktop software and in built data encryption tools. The operating system that comes preinstalled on a business-class computer will also have business features while the consumer options don’t. Computers designed for home use come with Windows Home or Starter editions don’t have the ability to join corporate networks. This then requires extra money to upgrade the software and configure the computer.

 

Still confused then save money and heartache now and talk to us today on 08 8326 4364 about choosing the right computer for your needs.

Why Do Computers Slow Down Over Time?

Is your computer slowing down?Remember the way you felt when you turned on your new computer and up it came in a flash? Your computer was the envy of your business colleagues and you loved all that glory. Turn on your system and you were ready to go – those were the days!

After a few years the computer now doesn’t seem to be quite as fast. No, you’re not imagining it, it really has slowed down. There is a measurable drop in speed and power but the good news is that with a little maintenance your computer can be faster.

Let’s look at what items can slow computers down:

Start-up applications: A lot of applications automatically add themselves to start-up when the computer starts. It may be convenient to have programs start automatically but others may be a hindrance. In fact many of the applications starting themselves with the computer are of little usage and are the main reason your computer is running slow.

For example, the iTunes helper loads in the background to speed things up when you connect your device – but if you can’t even remember the last time you ran iTunes on your computer then it is probably unnecessary and can be deleted from start-up. Programs like this are using your computer resources and adding to your speed issues. Some computers automatically load all sorts of programs which can be safely stopped from automatically loading.

Temporary junk: Computers programs leave temporary files and snippets of information all over your hard drive, each action leaving a trail rather like a roaming toddler with sticky fingers. Every webpage you visit, every program you run and every game you play leaves something behind.

It may be the tidbits of information called temporary internet file, cookies, saved game files, auto-restore files or even log files that are clogging your system.The more junk your computer builds up, the slower it gets.

Viruses and malware: These infections sit in the background consuming computer resources while doing various dangerous and unwanted things. They may be spying on your actions, stealing your information or reaching out through your network to infect others. Sometimes the impact is limited to seeing your computer slow to a crawl but other infections can easily reach into the thousands of dollars with lost data and productivity.

Bloating: With every new version of software comes a new set of features and other “improvements” – some are beneficial to you while others are not. The problem with this is that the applications becomes larger and larger with each new version and require more system resources to run – and slowing your computer down.

Hardware Issues: As with anything the older things get the more chances of failure or other issues occuring. Hard drives can have trouble reading data and fans get clogged with dust and cause over heating issues. A simple internal cleanout of the computer or a replacement hard drive (or even better an upgrade to a SSD) can bring the speed back to your computer.

Just like a car, computers need regular maintenance – check out our blog on computer maintenance for some hints and tips. We also offer a Tune-Up service to bring your computer back to its original speed and extend its life. If you are in Adelaide South Australia then email us now at support@dpcomputing.com.au to book your computer in for a tune up.