Stay Ahead of Your Competitors & Budgets with an IT Lifecycle Plan

IT Life Cycle

All electrical appliances have an effective lifespan and computers are no different. Computers can expectantly fail after years of service or they may become too slow to keep doing the job. Hardware failures and IT issues can cost big not just in physical costs but also in areas such as productivity losses and unintended downtime.

Improving productivity, avoiding unnecessary downtime and lowering costs are the driving factors in which many modern businesses now choose to adopt IT life cycles.

IT Life Cycle

The IT life cycle aims to make IT budgets predictable, manageable and reduce costs across the business.

The process starts with a thorough plan outlining the demands of the business. By looking at how and where equipment is deployed, we can make the most out of the resources throughout the business. One of the first steps is to reduce equipment duplication and under use within the firm.

With this approach, equipment can be scheduled for upgrade or replacement at predictable intervals based on usage and time frames. With a plan in place, the focus of the life cycle can shift to resource procurement. As equipment approaches the end of its lifespan it can be brought in for replacement, repair and recycling. Old hardware and components can often be reused and recycled in new roles as they are decommissioned from their initial role.

By maintaining as many usable parts as possible we help lower costs of keeping efficient hardware in the front line business environment. This approach helps a huge number of businesses keep modern and up to date hardware in crucial roles where it can serve the biggest impact for the business.

Make the most of resources

Computers in busy business environments will always need replacement over time. It is important to plan and prepare for this time to avoid unplanned downtime, unbudgeted costs and losses in productivity. Doing so, helps to plan a regular, predictable IT budget and you are also less prone to sudden financial spikes.

The IT life cycle additionally allows your business to stay on top of software licensing, upgrades and Operating System changes. By moving old and outdated systems from your network, potential security issues are dramatically reduced.

Additional financial security comes from the manufacturers hardware warranties for businesses that adopt the life cycle. As new equipment is purchased, manufacturer warranties provide guarantees about the handling of any hardware issues. Depending on the length of your life cycle this warranty may cover all, or most of the duration of the equipment’s intended life. The extra coverage provides an extra layer of financial protection from unpredictable IT issues.

In control with information

Tracking the life cycle of your own firm provides invaluable metrics about how equipment use and deployment within your own production environment occurs. Armed with this unique knowledge, better purchasing decisions can be made to equip your business with the best tools needed for your success.

Money can be better implemented by getting the important high-value resources to the places in the businesses that need it most – the ones where they will generate the most value for the firm.

A key factor in getting the most from your firm’s IT is making sure the resources put into the company do not sit idly on a shelf or are not used to their full potential. This insight gained from metrics related to the life cycle ensure that management stay fully informed.

A complete picture puts the business management team back in control of its IT by allowing them to choose the best, most efficient and cost-effective time to replace critical systems. Firms can plan replacements and servicing outside of busy periods so they can operate without interruption and know their IT is fully serviced when they need it most.

Future Planning

With a planned, fully prepared life cycle, IT budgets can be prepared in detail for years to come and everything from computer systems to printers can be upgraded on a tightly controlled schedule.

Businesses all over the world have adopted IT life cycles as a way to eliminate unwanted surprises, lessen productivity losses and make the most out of IT budgets. Implementing your own IT life cycle can greatly improve the way your business operates and provide an advantage over your competitors.

If you are in Adelaide, South Australia, talk to us about how you currently do IT planning and we will see if we can make the life cycle work for you. Give us a call on 08 8326 4364 or via email at support@dpcomputing.com.au.

Are “Speed Up Your Computer” Programs a Good Idea?

Speed Up Your PC

You probably have been alerted by popup windows while surfing the web. These popups claim your computer has thousands of errors requiring urgent attention. The popups offer a “solution” to cure your computers so called problems.

These advertisements are often described as Speed Booster or Speed Up utilities Reg and will attempt to convince the user they will somehow clean or improve their computer. Within the IT industry these programs are known as “scareware”. They are adverts and software programs specifically designed to convince you that your computer has problems – which it might not have.

Are these popups and utilities trustworthy?

Almost all popups and advertisements that use adverts saying “Fix now for free” or “Speed up your computer” are not trustworthy at all. They are little more than a scam attempting to take your money and / or install malware on your computer. At best these programs claim to scan your computer and show a list of plausible sounding computer problems. Using this, they will ask for payment to “fix” these problems and “speed up” your PC.

Some may even attempt to use these fake warnings and scare tactics to trick you into installing malware on your computers. Once installed, the malware can go many things including stealing files, accounting information, usernames, passwords, emails, and credit card details. Sometimes the first sign a user has that something is wrong is when they check their bank account!

Can software actually speed up my computer?

During normal computer usage you install and uninstall a variety of computer programs and applications may leave temporary files around or entries within the registry. Despite the large amount of “scareware” and fraudulent computer cleanup utilities out there, legitimate applications do exist that are designed to clean your system. This can be something we cover and is often done as a part of a complete computer tune up. The large speed boosts many of the fake utilities to unlock by simply moving files around are almost always false.

Most computer can have a speed boost by more conventional means which include a combination of temporary file removal, registry cleanup, startup file optimization as well as hardware upgrades.

Hardware components such as memory and a SSD upgrades can often be added to boost the speed of even an older PC and give it a new lease of life. Upgrading the computers RAM can double the working memory available to the system. With extra memory, many programs can keep more information available to work with. This upgrade reduces loading times and increases the computers ability to run more programs at once.

Switching from an older style mechanical hard drive to a modern Solid State Disk (SSD) can significantly reduce startup and loading times of any PC as well as speeding up application loading times. Loading data from the hard drive is very often the slowest part of a computer, the bottleneck in an otherwise very fast system. Because an SSD does not use any mechanical components the time to access the disk is nearly instant when compared to older, mechanical hard disks.

These upgrades offer boosts in speed to rival a modern system at only a fraction of the cost originally paid for the new computer. Performing some basic house keeping functions along with upgrading the RAM and swapping to an SSD will provide an instant, dramatic, and safe improvement to the speed of your PC.

If your computer is running slow give us at a call on 08 8326 4364 or support@dpcomputing.com.au and arrange a real and professional cleanup of your computer systems.

Are You Struggling with Email Overload?

Stop email overload

While email is a great business tool that has allowed near instantaneous communications with people around the world it can also lead to problems. Many people now receive dozens or even hundreds of emails in a day and at times it can seem like you are wasting your entire day dealing with all those incoming messages. You can quickly become overloaded with emails and the amount of emails also makes finding important messages harder.

So how can we deal with this overload? The first step is to reduce the number of emails you receive and there are a few ways to do this.

Restrict who you give you email address to: It is important to think carefully about who you give your email address to. For example, if you enter a lot of contests, this often automatically subscribes you to their email campaigns and / or adds you to a spam list. If you type your email into every popup box asking for it, these add up. Reduce who you give your email to.

Unsubscribe: If you haven’t opened one of those newsletter emails in months, go through and unsubscribe. Turn off notifications from social networks such as Facebook, Twitter and Pinterest. If you like emails from these networks, then adjust the settings so they email you the highlights once a day or week rather than allowing them to spam your inbox several times per day.

Do you need that notification? If you receive emails that contain information you can find elsewhere, switch those emails off. eg. you might run an e-commerce site that sends an email for every sale. If your website already has a record of this, you don’t need those notifications doubled up. If you really need that notification or email then create a rule to move it into a different folder and thus not clog up your general inbox.

Change your email habits: Change your own email sending habits. If a topic is complex and will require a lot of back and forth conversation, consider discussing it in person, over the phone or via one of the new online collaborative tools like MS Teams. Sending fewer emails will reduce how many you receive and remember that you don’t need to respond to every email you receive.

Resist sending unnecessary messages: Stop the urge to send messages with a single word like “Thanks!” or “Ok” and you will notice others will stop sending you similar, unnecessary messages. When sending group emails, you can also remind others not to use “reply all” unless the information is relevant to the entire group.

Start cleaning up: Start emptying out your inbox now and get rid of any old emails you don’t need to keep. Delete old calendar invites, advertisements or any emails where the problem has been resolved. Respond to any messages that can be answered as soon as you can. Move everything that is left until you have a completely empty inbox. Archive messages where you don’t need to take an action, but you think might be useful. You can search and find these later if necessary. Put other emails into folders based off of the type of email and the priority level.

From now on, try and automate things via rules. You can have receipts automatically go into a receipt folder, calendar invites into another, etc. A cluttered inbox can lead to your mind feeling just as cluttered.. Free up your inbox to free up your mind and create more time in your day-to-day life. Follow these steps and let email overload become a thing of the past.

If you need help with your emails, give us a call on 08 8326 4364 or via email at support@dpcomputing.com.au.

3 Reasons Why Everyone Should Have Office 365

Office 365

Microsoft Office has been THE office suite for over a decade, whether it is for business or home usage. Other applications have come and gone, but it is expected that most people will be doing their work in Word, Excel, Outlook or PowerPoint. While many people have their favourite versions of Office, here are three good reasons you should upgrade to Office 365.

1) It is more accessible

Office 365 operates both locally on your computer and in the cloud – which means you can use your Word, Excel, PowerPoint and Outlook from anywhere. This means no more forgotten homework, files you can’t access until you get to work or lost documents. They are all ready and waiting in the cloud, wherever you are.

Another benefit is that the barriers between Mac and PC versions have been erased. It runs on both platforms and on any device – even iPhones, iPads, Android, tablets and many other smart devices. A hefty allocation of cloud storage comes with it too, in the form of OneDrive. Many people have started using their OneDrive to store all of their important data. If needed you can even securely share your files with a simple link, and always have complete control over who sees what.

2) It is more affordable

Previously, there was a large upfront cost per computer and you were stuck with that version until you forked out extra money for an upgrade. For people with more than one computer in their office, this was a very expensive way to obtain software. Office 365 has no large upfront costs, no matter how many computers or devices you need to install it on. It is a small monthly subscription, with no contracts. Depending on your location (as pricing differs across countries), you can have five Office 365 licenses for a whole year, for less than the cost of your previous version.

3) It is always up to date

You are always rocking the latest version of Office. You are not stuck with the one you paid for years ago, like Office 2007, 2013 or 2016. Office 365 is always the very latest. If you are still using an older version, you will be surprised by how much Office has evolved over the years. Gone are the annoying helpers, tacky looking clipart and templates and confusing buttons. Everything is intuitive and easy to use, so you no longer need to take classes or tutorials on how to work it. Even the jargon has been stripped out in favour of human-speak so you can get your tasks done faster. With the latest features, your files also take on a whole new level of professionalism. Plus, any updates, upgrades or patches happen automatically, so whatever benefits Microsoft adds is included in your Office immediately. In the past, when you upgraded your Office version it was often a drama and left your files in a mess. Switching to Office 365 is like a breath of fresh air in this regard, as it’s essentially a sign up and go situation. Older files remain intact, your hard drive doesn’t get cluttered, and you are up and running in minutes.

With Office 365 there is also a home and a business version. In this article we have only talked about the actual software side of Office 365. Depending on which version of Office 365 your purchase, you may also get many other benefits including:

  • Exchange based mailbox.
  • OneDrive & Sharepoint (online file sharing).
  • MS Teams (collaborative tool)
  • Skype for Business (communications tool).
  • MS Planner.
  • MS Staff Hub.

Plus Microsoft is adding extra functionality every few months.

It’s a popular option for good reason as with Office 365 you are essentially getting more while spending less. The fact that it’s always available, always the latest version and works anywhere is reason enough to make the switch. The included security features also mean you are at less risk of cyber-attack It really is a stress-free solution, saving you both time and money.

Switch to Office 365 today- contact us on 08 8326 4364 or support@dpcomputing.com.au

4 Ways to Avoid IT Downtime

Avoid computer downtime

Technology is a wonderful thing, but what happens when the IT stops working? In today’s world IT is a necessity. Unfortunately, this means when downtime inevitably hits, you have a BIG problem.

Maybe it’s from a malware or virus attack, a bug in the system, hardware failure or something else… Whatever the cause, the impact is real and measurable and you need it fixed ASAP. Research firm Gartner, reports that 43% of small businesses close their doors right after a major data loss, and only a tiny 6% survive long term. The financial cost of each hour can be in the thousands, and the damage to your brand could be irreparable. While downtime will occasionally strike every business, there are things you can do to minimize the duration, frequency and interruption to your business.

Taking a few simple actions now may result in your business staying open while your competitor gives up.

1. Use monitored antivirus and firewalls

While most businesses have these protections, not all have embraced the idea of monitored antivirus and firewalls. Instead most small business setups have more in common with a home network than a robust professional system. Given that SMB are a primary target for malware and cyber-attack, you should seriously consider moving to the monitored versions. Our experts set up custom protection to block all attacks, both known and emerging. All updates are taken care of and company-wide protections applied.

2. Have backups you can count on

A backup can not only protect you from digital threats like viruses and ransomware, they also protect you against physical threats like robbery, fire or natural disasters. The last thing you want is for your business to be crippled by data loss. A robust backup system can be as simple as asking our team to take care of it, or if you have an on-site technician, using the rule of 3: one backup on the server, one unplugged from the server, and one off-site. If anything ever goes wrong, you’ll be able to pull up the most recent backup and continue as normal. Businesses without good backups tend to be down for days, if not weeks. You also need to regularly test your backups to confirm they are working and also backing up the correct data.

3. Planning

Nobody likes to think about their business flooding or being hit with ransomware, but do you and your employees know what to do if the worst happens? Having a comprehensive Disaster Recovery Plan helps you get up and running quicker and  minimises downtime. Everyone knows what their role is, what steps they need to take, who to tell and which systems take priority.

4. Monitor hardware for early signs of problems

Computer hardware is like any piece of equipment – when it’s getting old it will let you know! This could be anything from making noises, being louder or slower than normal or even system crashes. Each symptom is your early warning sign that allows you to take action before a crash that sends everything into downtime. We can even implement hardware monitoring to look for signs of impending issues. If the signs point to imminent failure, we can let you know and often repair or replace the affected hardware with little or no downtime.

Downtime is an unavoidable part of all modern businesses but your preparation can dictate whether it goes for one minute or one week and how often it happens. According to one study, most firms experience 43 hours average downtime per year, a number much too high for most peoples comfort. While scheduled downtime can sometimes be unavoidable, your business will appreciate being able to skip the panic of surprise downtime events. Reducing your risk is the best action you can take, making downtime a truly rare occasion. Even better, our Proactive or Managed Services can take care of this for you, stopping many downtime events before they occur.

Talk to us about ways to reduce your downtime. Contact us today on 08 8326 4364 or at support@dpcomputing.com.au.

Do You Have a Bad Case of Password Exhaustion?

Passwords

You’re not alone! Most people use the same password everywhere – home, work, Twitter, Facebook, email and even for banking. Considering how many passwords we use everyday and are expected to remember them, password exhaustion is a real thing. It is no wonder that when yet another prompt for a password appears, users enter very easily guessed combinations like ‘abcd’ or ‘password’.

Trouble is, even if your password conforms to strict password rules, hackers are taking regular strolls around the internet and collecting logins and passwords, from either leaked details or sites with security flaws.

Then, they will try their luck with that login/password combination on other sites. They know more than half the users only have only one password and email combination, so the chance of gaining access into another one of your accounts is quite high.

As the same password is used elsewhere, one site breach follows another and another until hackers have nothing more to gain. The only way to break this chain reaction is to use a different password for each site.

How to Create Easily Remembered Passwords

Have a system or template for creating your own unique passwords, that you’ll be able to remember, but is not obvious to hackers. For example:

<character><word><something about the site><numbers><character>

Becomes:

 !K1ttyFB75!

At first it might seem complicated, but the above is really just based around the words ‘kitty’ (with an upper case K and a number 1 for the i) and ‘FB’ for Facebook. For other sites change the FB to something else.

What to Do If Your Password Has Been Hacked

You can check to see if any of your accounts have been compromised by entering your email into a site like:

www.haveibeenpwned.com

If it alerts a breach, you will need to change your passwords immediately – all of them. Use the example system above to create a new set. If you’re struggling to remember your set of passwords, consider using a secure password tracker such as LastPass. (http://www.lastpass.com) or Keepass (https://keepass.info)

If you assistance changing your passwords or setting up a secure password system, let us know on (08) 8326 4364 and we will be more than happy to help you out.

Is It Time To Retire Those Old Legacy Applications? Here Is How To Tell For Sure

How to retire old programs

You have likely been using the same applications for some time in your business. While you have been replacing computers and devices regularly to maintain your competitive advantage, the standard software installation have largely remained the same. The programs do the job perfectly and everyone knows how to use them, so what is the point of upgrading?

In some cases, it is completely fine to keep that old legacy program. However, there are some aspects that you should consider:

 

Support Available

With some software the author has moved on from supporting the program. They may have closed the business, sold it or gone in a different direction completely. Either way, they are no longer interested in helping and supporting the program. Every time you come up against a problem you have nowhere to turn and productivity takes a hit as you try and come up with a workaround. You also run the risk that it could suddenly stop working after a Windows update, start clashing with other essential software or even create large holes in your network security. Even applications from bigger companies like Microsoft have stopped support for older versions. Having support available to both assist and protect your business is a huge advantage.

Hardware Compatibility

Due to the rapid advancement of computer hardware, you may find a simple component refresh leaves your legacy program completely incompatible. The latest CPU, graphics card or motherboard may suddenly brings your entire business to a standstill, purely because it is too advanced. Owners can work around this by keeping some older computers running for that program, but as the hardware fails, you may find yourself struggling to find replacement parts or technicians able to install them.

 

Security Vulnerabilities

The longer a program has been around, the longer hackers have had to discover its weaknesses and holes. It can be a flaw in the program itself or in the operating system that runs it. For example, the program may only run on Windows XP, but Windows XP is not being supported by Microsoft any more. This mean any new weaknesses in XP are not being fixed by Microsoft leaving you open for attack. This is how hospitals across the UK found themselves infected with ransomware last year – they were running programs with known weaknesses that were out of support.

Sometimes it is not always feasible to replace a program immediately and we can help you run it on a virtual machine. That is, getting the older operating system or program to run from within another program. With this setup you will have increased security, an element of support and a strong backup system while you work to find a replacement program. These solutions are very specialized and resource hungry though, so let us know if you need help.

The other option is to move to a new application that fulfills your requirements, is supported, compatible with new hardware and secure. If you have been running the old program for some time, this may feel quite daunting at first but we can help you out and assist with the migration.

Do you need to talk through your options? Give us a call at 08 8326 4364 or support@dpcomputing.com.au.

6 Reasons to Migrate Your Applications to the Cloud

Migrating to the CloudAs we move closer to 2019, it is estimated that over 80% of business traffic will involve some sort of cloud applications. When cloud applications were first released, nobody really understood what the cloud was or how it could help their business, but as the technology improved, so did the secure and flexible solutions available. Some of the most common cloud applications are Microsoft Office 365 and accounting packages such as Xero and Quickbooks.

But has your business embraced the cloud yet and if not what are the benefits?

Your Data Is Safer

While it can give you a sense comfort knowing your servers and thus your data is kept within your office, the risks are less appealing. Your servers could crash, drives become corrupted or unreadable due to a ransomware attack. There are always the standard fire / theft / flood scenarios to consider as well. With cloud applications, your data is safely tucked away in high security data centers and come complete with robust backup systems in case anything goes wrong. As part of their SLA guarantees (usually at least 99.9% uptime), your cloud solution will have technicians onsite whose sole job is to make sure that when you need to use the application that it works. We can help you choose the safest, most robust solution with the best performance.

You Are Always Up To Date

Cloud applications are updated automatically on all devices and unlike when you run an update on a local computer the process is almost instant. This is because the update is running in the data center. Thus you are always up to date with the latest features and security patches, with little or no input from your end.

You Are Free To Work From Multiple Locations

One of the best ways to increase efficiency is to remove restrictions around where you can work. With new cloud applications, users don’t have to wait until they get back into the office to send an invoice, follow up with a customer or even make a record-breaking sale – they can do it wherever and whenever they are. This flexibility opens up a world of possibility and can literally hand you a competitive edge. All your employees need is an internet enabled smart phone, tablet or laptop, so you’re even saving money on tech. You can bet we have tons of ideas on how your business can take advantage of this freedom.

Collaboration is easy

Employees can collaborate with ease as all the data is held in one location. Nobody gets locked out of files because someone else is using it and changes appear in real-time for multiple users. By having a single version of a file, workflow is faster and results are quicker employees enjoy better satisfaction with a job well done. It may sound like a simple but we know how frustrating it can be for people to collaborate without the right tools.

All You Need Is The Internet

With the NBN and other fast Internet options Internet speed is fast becoming a non-issue. It simply needs to be stable and meet a standard speed. If you are concerned, we can run speed checks and recommend other options to make it a smooth transition for you.

Because the cloud is internet based, the application works with your established network, whether it’s wired, wi-fi or cellular (or a hybrid of various connections). Some businesses also choose to have a 4G or another type of fail over Internet connection set up in case their primary internet connection goes down – this way the connection automatically switches over and downtime is completely avoided. We can help set this up for you if needed.

Size Does Not Matter

Cloud applications are a great option for both big AND small business. Smaller businesses can now use the same software as their bigger rivals as they now only need to subscribe to single user licenses. Larger businesses can enjoy the multi-user license savings and avoid the headaches associated with have local application servers running. We can help you choose the application and cost-saving model that suits your business best.

Talk to us about your cloud options and  Contact us now on either 08 8326 4364 or support@dpcomputing.com.au to lock in the advantages today!

5 Tech Travel Tips You Can Use

Travelling with technology

Are you off on a business or personal trip soon? This can also mean making sure your tech is packed and ready for the adventure. Smartphones, eBook readers, tablets, laptops and smart watches are now so light and portable that you’d never think of leaving them behind, plus they can value to your trip.

Here are a few things to consider before you head off.

1. Backup Your Data

While you are travelling your devices are always going to be exposed to a level of risk. This might range from accidentally dropping it, leaving your laptop at a cafe, or having it stolen or lost. If the unfortunate happens your device is gone along with all the data it contained. If you have backed up your devices to the cloud (eg OneDrive or Google Drive) you will be able to access your files easily and securely from anywhere.

Hot Tip: Scan and then save important documents like your itineraries and passports to the cloud and also leave a copy with someone you trust back home.

2. Pack the right cables

It is not fun begging random strangers for a loan of their cable, so remember to bring the exact cables and chargers that you need. Most smartphones and tablets use universal plugs like Micro USB, USB C or Apple Lightning, so you can get away with only packing one cable but we suggest taking at least two in case one is lost or fails to work. If you are travelling overseas remeber to check the socket types and pack a plug converter. Depending on your destination, you might even find the voltage is different. so you may also need a voltage converter before you try and charge your device.

3. Download Online Data

Global roaming and data charges can give nasty bill shocks. While travelling, you might find yourself in a region or location where data costs a fortune, is extremely slow or is not available at all. Download any critical files you might need so that you can access them even without a connection.

4. Update and scan

Just like you’d make sure you have got the right vaccinations and travel gear, make sure your tech is ready to travel too! Set aside a few minutes or get your technician to run updates for all your operating systems and apps (remember your anti-virus). Also run a manual anti-virus scan too as the last thing you want to deal with is a malware issue on your trip!

Turn off auto Windows updates as you don’t want to be stuck downloading and installing an update as you are about to board a plane.

While you are updating your devices, turn on password protection for all devices so that only you can unlock them.

Hot tip: Use a complex password that is hard for hackers and thieves to guess. Also tell someone you trust the password so that you don’t get locked out of your devices if you forget it!

5. Label Your Devices

Label your devices so let everyone know this tech belongs to you. Write your cell number or email on portable devices in case you get separated so that whoever finds it can give you a quick call and save the day. If you don’t want to use permanent marker on your devices grab some sticky labels you can peel off when you return home.

You can also purchase little Bluetooth tracking tags to stick to your equipment, so that if you ever lose something you can quickly chase it down. Similarly, you might like to consider enabling the ‘find my devices’ option available on many devices. Having this feature switched on also means you can find or disable your device remotely, an excellent security option if it’s been stolen.

Need help preparing your tech for travel? Contact us at 08 8326 4364 or support@dpcomputing.com.au.

How to Get the Right Tech for Your New Business

getting the right tech

Congratulations on starting your new business! Costs can easily escalate and tech is often one of the bigger expenses. Just the sheer number of technologies available can overwhelm and confuse you. The latest tech has amazing features you didn’t know you needed, and suddenly your budget has gone skywards!

So how do you get the tech right for your business, without all the headaches and drama?

Do You Actually Need It?

Using a cloud application may mean you can skip the big server purchase and the ongoing maintenance costs of a server. Many line of business applications will have a cloud option that allows you to get all the benefits without the big upfront expense. So before you make the hardware purchase, look at what applications you require and whether a cloud version will suit your needs. You may be able to start with a basic package and expand to new versions as your business grows.Things to consider include: do you require remote access, will you need collaboration, do multiple users require access. This level of detail can be overlooked and causes expenses to spiral.

Get Professional Advice

It is easy and cheaper to ask friends and family what their recommendations are, but there are many more factors to consider than just their personal preference. Of course you can trust their input but they may be speaking from a consumer perspective, basing their recommendation on brand loyalty or on how another business does things (which may not be the best business model). As every business is different and matching the correct technology with the business can save you a lot of money and time in the long run.

Buy Business Grade

The majority of computers and laptops you see in the big department stores are not up to business standard. They are designed for home users to perform quick tasks and not run a full 8 – 12 hour (or more) a day workload. Business grade systems have additional features that your business needs, plus longer warranties and better support. Even attached peripherals like network switches and printers are built to a higher standard, to last longer and perform better.

Prioritize Flexibility

Businesses grow and evolve during their first few years and the last thing you want to do is go out and buy new tech, playing catch-up and cobbling together an assorted mismatch of devices. Your new technology should be as flexible as your business, which means making purchasing decisions based on business strategy and not just on price. Perhaps this means instead of workstations for employees, they may only need tablets or rather than having a fixed point of sale system, you might choose mobile checkout devices so your staff can assist customers on the go. These two examples highlight how easy it is to commit to certain tech because it is ‘what you do’ but later discover you’re locked into a certain way of doing business. Trying to change business processes down the line impacts productivity, efficiency and culture in a big way, so we recommend buying with your future success in mind.

Choose A Trusted IT Partner

During your initial set up and growth, you will need an IT partner who can not only help with your purchase strategy but support you through any problems as they occur. That is the difference between a partner and a supplier, a partner is committed to driving long-term business success for you.

You can call on your partner and know they are immediately up to speed with your business, they know how IT can help leverage your competitive advantage and which critical systems they should focus on.

Getting good technology in place shouldn’t be seen as just an expense. It improves your productivity and allows you to serve your clients and customers better while enjoying consistent growth.

If you need an IT partner to help your business grow, give us a call at 08 8326 4364 or support@dpcomputing.com.au.