7 Benefits of Office 365

Office 365You have probably seen all the advertising for Office 365. They are popping up when you surf the web and your employees are bugging you to upgrade and improve their productivity. You may have even done some research and checked out what all the fuss is about but is Office 365 a necessary upgrade for your small business? The answer is yes. It is much more than just hosted email and includes many more tools to improve your productivity. Here are 7 reasons you may not of thought of why small business owners should upgrade now.

1. Data security is built in
Office 365 is designed with data security at its core. The built-in compliance and security protocols mean your storage is safe in the cloud and you can control access.

2. Ditch the licensing drama
Software version differences are a real nightmare in small offices. Not every system can do the same things or even open the same files. It quickly becomes a hodge-podge of workarounds and time is lost trying to find keys that came when you bought your computer years ago. Office 365 includes site-wide licenses with upgrades at the same time. All your licenses are in the same place and you can easily upgrade and also downgrade the number of licenses when required.

3. Mail storage for real people
Most people leave messages in their inbox forever. Occasionally they may do a quick clean up but that doesn’t happen often. With Office 365, your employees can communicate without worrying about storage space.

4. Better time management
Every person in your business is busy – they are juggling meetings, emails and contacts – usually across multiple platforms (computers in the office and at home, tablets and smart phones). Office 365 combines all those elements and integrates them seamlessly for more efficient time management. Contacts that are updated via users mobile phones are automatically updated across all connected devices. Meetings scheduled in an email are added instantly to the calendar. You can even access files from any device, edit them on the run and then back in the office, simply pick up where you left off.

5. Predictable costs
Forget about planning for costly software upgrades as the monthly subscription model of Office 365 has you covered. You can choose a plan based on your unique needs and change it at any time. You can even add or decrease the number of users as you scale and streamline. For a low monthly cost it is now so easy to fit Office 365 into your budget while knowing you now have the same functionality that previously only the big corporates could afford.

6. Work on the go
The days of fiddling with settings are over. Thanks to Office 365 you don’t even need any special IT skills or extra software. Users can now securely access their files from home, during their commute, or in meetings. An internet connection is all your staff will need to squeeze extra productivity out of every day.

7. Stay up and running with little downtime
A whopping 25% of small businesses shut down permanently after flood, fire, crash or cyber-attack. With Office 365, all your data is stored in the cloud. No matter what happens, your data will be there and as long as you have an internet connection your data is always available.

If you are ready to take your productivity to the next level contact us on support@dpcomputing.com.au or on 08 8326 4364.

Why Is My Computer So Slow?

Computer running slow?Your computer used to speed through startup and open up things fast but now it is struggling to crawl along! Everything takes so much longer or freezes without warning. Something isn’t right with your computer but you don’t know what it is and how to get the speeds of days of old back again?

Computers can start to slow down within 12 months. It is not because their parts are broken or faulty. It may not even because you have so many programs open that you lose count. Slow computers have a number of causes and the most common ones are easily fixed.

Background programs

Background programs are a major cause of slowdowns. Whenever your computer is turned on, it’s running programs in the background. You didn’t start them and they may not be essential to operation, but they start anyway and continue running in the background.

Many of these programs and invisible as they don’t have windows or anything to look at. A good example is your security or antivirus program – you don’t notice it running but you know it’s running in the background and protecting you from malware.

As you install and remove applications over time, programs slip into the background and slowly suck up your computers resources. Programs such as the iTunes helper, Acrobat updater, Cortana, Skype and Spotify are all silently running in the background. You can speed up your system by setting these background programs to run only when you needed or uninstall them completely.

Application bloat

How do software developers improve on their last version of a program? They add more features of course! The problem with this is that the applications bigger and bloated with features you may not need or even know about. The application though now needs more and more resources. The developers have the fastest computers and assume that you do too! This means a computer only 1 to 2 years old can slow to a crawl after a software update. As some updates happen automatically you may not even know it happened – just that your computer is suddenly making you very unhappy. Eventually after multiple updates from a variety of programs your system grinds to a halt. We can remove unused applications or increase your computers power as required.

Slow hard drives

Your data is stored on a device called the hard drive. It is usually a mechanical type that has a spinning platter with a moving head that reads the information. If your data is spread out across lots of places on the platter, the hard drive head has to go back and forth thousands of times just to retrieve a single file. Unsurprisingly this takes time causing your computer to appear unresponsive.

We can optimize your data to give the hard drive a break, but a better solution is to upgrade to an SSD. That’s a Solid State Drive that stores data in memory chips (like a USB or thumb drive) and has no moving parts. Without the physical need to move a hard drive head your computer can access data much faster.

As with most things once your computers starts slowing down the causes multiple and your system starts to crawl. The background programs continue to multiply, the bloat keeps on occurring and the hard drive begs for relief. Rather than buy a whole new system take your computer to a professional for a service and tune up to help return the computer to how you remember it was –  all for a fraction of the cost of a new system.

Contacts us at support@dpcomputing.com.au or on 08 8326 4364 to book your computer in for a tune up and service.

Why Do Computers Slow Down Over Time?

Is your computer slowing down?Remember the way you felt when you turned on your new computer and up it came in a flash? Your computer was the envy of your business colleagues and you loved all that glory. Turn on your system and you were ready to go – those were the days!

After a few years the computer now doesn’t seem to be quite as fast. No, you’re not imagining it, it really has slowed down. There is a measurable drop in speed and power but the good news is that with a little maintenance your computer can be faster.

Let’s look at what items can slow computers down:

Start-up applications: A lot of applications automatically add themselves to start-up when the computer starts. It may be convenient to have programs start automatically but others may be a hindrance. In fact many of the applications starting themselves with the computer are of little usage and are the main reason your computer is running slow.

For example, the iTunes helper loads in the background to speed things up when you connect your device – but if you can’t even remember the last time you ran iTunes on your computer then it is probably unnecessary and can be deleted from start-up. Programs like this are using your computer resources and adding to your speed issues. Some computers automatically load all sorts of programs which can be safely stopped from automatically loading.

Temporary junk: Computers programs leave temporary files and snippets of information all over your hard drive, each action leaving a trail rather like a roaming toddler with sticky fingers. Every webpage you visit, every program you run and every game you play leaves something behind.

It may be the tidbits of information called temporary internet file, cookies, saved game files, auto-restore files or even log files that are clogging your system.The more junk your computer builds up, the slower it gets.

Viruses and malware: These infections sit in the background consuming computer resources while doing various dangerous and unwanted things. They may be spying on your actions, stealing your information or reaching out through your network to infect others. Sometimes the impact is limited to seeing your computer slow to a crawl but other infections can easily reach into the thousands of dollars with lost data and productivity.

Bloating: With every new version of software comes a new set of features and other “improvements” – some are beneficial to you while others are not. The problem with this is that the applications becomes larger and larger with each new version and require more system resources to run – and slowing your computer down.

Hardware Issues: As with anything the older things get the more chances of failure or other issues occuring. Hard drives can have trouble reading data and fans get clogged with dust and cause over heating issues. A simple internal cleanout of the computer or a replacement hard drive (or even better an upgrade to a SSD) can bring the speed back to your computer.

Just like a car, computers need regular maintenance – check out our blog on computer maintenance for some hints and tips. We also offer a Tune-Up service to bring your computer back to its original speed and extend its life. If you are in Adelaide South Australia then email us now at support@dpcomputing.com.au to book your computer in for a tune up.

Windows 10 – Should You Upgrade?

Many of you may be aware of the fact that Microsoft will be releasing the latest version of their operating system later this month. There are some great new features in Windows 10, however you may want to wait, or at least be very careful, before you make the jump. This article discusses some things that you need to be aware of before you make the move.  

Windows 10 Upgrade Windows

Windows 10 Upgrade Windows

 What’s Great About Windows 10?

While no computer program or operating system is perfect, Microsoft is getting a lot of things right with Windows 10.  Some of the highlights include:

  • The return of the Start menu (well, sort of).  Many of the folks who experienced the previous operating system, Windows 8, were very put off by the Start screen, which highlighted “metro-style” apps and live tiles. In Windows 10 Microsoft have brought back a more familiar style start menu in the lower left corner of the screen.  It’s a bit of a hybrid between the Windows 7 start menu and the Windows 8 app-driven start screen. It is highly customisable and makes it easy to access most things you need on a daily basis. If you love the start screen though don’t despair as Microsoft gives users the option of using the new start menu or the Windows 8 style start screen. 
  • Cortana, Microsoft’s digital assistant.  Cortana is a bit like Siri, Apple’s voice-driven assistant.  In Windows 10, Cortana will be available on every device – phone, tablet, desktop and laptop.  You can essentially talk to your computer to perform searches or access information on your computer. Cortana learns about you and will start to use what she knows to offer increasingly relevant information when you ask for it.  For example, you will be able to ask/tell Cortana, “find me pictures from last month,” and she will present you with all pictures on your computer (or in OneDrive) from the past 30 days.  Or you can say something like, “Is my flight going to leave on time today” and she will be able to give you a fairly accurate answer, based on current airline schedules.  
  • Microsoft Edge, the new web browser.  A big change for users in Windows 10 will be that Internet Explorer will no longer be the default program to browse web pages on the Internet.  Instead, Edge will be the new, streamlined browser experience.  Edge will be very minimalist compared to Internet Explorer.  There will be no toolbars, icons and settings to get in the way of viewing various web pages.  However, Internet Explorer will still be installed in Windows 10 for users who must use it for compatibility reasons. Keep in mind, though, that you are free to install other web browsers, like Google Chrome or Firefox.  
  • Virtual desktops – Users will be able to set up multiple desktops on their Windows 10 computers.  For example, you can set up a desktop with all of your work-related icons and a separate desktop for all of your personal items.  Another use might be to set up a different desktop for each user in your home, rather than separate accounts for each user.  
  • Free upgrade for the first year.  For users who are running Windows 7 (service pack 1) or Windows 8.1, Windows 10 will be available as a free upgrade for the first year after it is released.  If you don’t upgrade within that year you will have to buy the operating system.  A few weeks back Microsoft began pushing out this offer for the free upgrade by installing an update on Windows 7 & 8 machines.  You may have seen a small Windows flag in the lower-right hand corner of your screen encouraging you to sign up for the free upgrade.

Should You Upgrade to Windows 10?

While I believe that Windows 10 will be successful for Microsoft, I would strongly advise you not to upgrade straight away once it is released. The initial release may still have some bugs to work out which may cause issues on your computer.  It may be better to wait a few months for these to be worked out.  
When you do decide that you want to upgrade, here are some things that you will need to do first:

  • Make a complete backup of everything on your system.  If something goes wrong during the upgrade process, you want to have a way to restore your computer to the way it was before the upgrade.  The easiest way to do this is to use the built-in tools with Windows 7 or 8 to create a system image on an external hard drive.  
  • Install all of the latest updates on your operating system.  It would be best to run Windows updates on your system prior to an upgrade to be sure that you have the latest security and system patches.
  • Make sure that your current software and hardware is compatible with Windows 10.  Everything may run just fine on your current system but it may not run smoothly on Window 10.  Microsoft will release a compatibility tool which will inform you if your hardware and software will work with Windows 10.  We recommend that you install the latest device drivers for your computer (particularly video and network devices) prior to upgrading.  
  • Be sure to back up your data.  In addition to a full system upgrade, it would be wise to create a separate copy of your critical data (documents, pictures, music, videos, etc.) prior to upgrading. You should be doing this on a regular basis anyway.

Upgrading your operating system is a daunting task for most users.  If you are in Adelaide South Australia and feel that this is beyond your technical ability, we encourage you to give us a call. We will be offering a special Windows 10 upgrade service to our customers beginning in early August.

Windows 8 & 8.1 Tutorials

A lot of people are frustrated and confused with the latest version of MS Windows 8 (or 8.1). To help out new users we have created a series of video tutorials that help beginners learn the basics of the new operating system.

So if you are having issues check out these videos and you will be using the new Windows 8 like a professional in no time!

Windows 8 Tutorial Playlist – Link to a Youtube playlist of all the videos described below.

Windows 8 Tutorial for Beginners

https://www.youtube.com/watch?v=_wAlVz3tJvw
With over 600,000 views this is the Official Youtube video for Windows 8. The video will guide you through all the basics of Windows 8 and have you up and running in no time. Tips and tricks included in the video include the new interface (or the Start Screen), Windows 8 features and introduce the hidden Windows 8 shortcuts.

Windows 8.1 Tutorial
https://www.youtube.com/watch?v=Z3fCJHtV-uc

A Windows 8.1 beginners tutorial. Five great new features in Windows 8.1 upgrade are featured in this video (Start Button / Start Screen, Windows 8 Search, Windows Store, SkyDrive and Internet Explorer 11). A variety of tips and tricks are also shown.

Windows 8 Start Screen
https://www.youtube.com/watch?v=zXGifD45tGc&index=5&list=PLK4X7ezNLFJRYEWgAxRaYkc9HiGHeE3qy

This video shows you some great tips and tricks on the Windows Start Screen and other hints on how to best use it. So if you are confused with this new interface check out this video.

Windows 8 Store

https://www.youtube.com/watch?v=20sYgoIWeAM

An video featuring an overview of the new Windows 8 Store. Learn how to download and install Windows 8 Apps. A few different apps (all free) are shown in the video and include Skype, Netflix and Evernote.

 

Having problems with Windows 8 or just looking to see how you can troubleshoot Microsoft’s new operating system? Then check out this video as it includes topics such as:

  •  Windows 8 startup options
  •  Task manager.
  •  How to get hardware drivers for windows 8.
  •  Windows update.
  •  Windows diagnostic tool.

Thank you for watching our videos. If you have any questions please leave them below in this blog or add a comment to the relevant Youtube video.

Windows 8.1 Tutorial and New Features

Microsoft have recently released Windows 8.1. It is a free upgrade to Windows 8 users but what are the main differences between Windows 8 and 8.1? Check out our video (link below) to find out.

The video goes through some of the main differences including:

  • the return of the Start Button and info on the  Start Screen
  • Windows 8 Search and Bing search integration.
  • The Windows Store
  • SkyDrive
  • Internet Explorer 11.

Check out the video on our YouTube channel:

Windows 8.1 Tutorialhttps://www.youtube.com/watch?feature=player_embedded&v=Z3fCJHtV-uc

If you have any questions or comments on the video please leave them below.

Windows 8 Tutorial – Videos

With the mixed response we have been getting from clients and hearing about on the Internet (people seem to either love it or hate it) we have created a series of videos for beginners or users new to Windows 8. The videos aim to help you get the best use out of the new operating system and range from basic usage, the new start screen right through to the Windows 8 Store. We are also just finishing off one on troubleshooting Windows 8 (so stay tuned).

Below are the links to the video, let us know what you think and if you want videos on any other topic.

Windows 8 Tutorial
Windows 8 New Features
Windows 8 Start Screen
Windows 8 Store

or check out our Windows 8 Channel which lists all the videos.

If you still don’t like Windows 8 there are third party options to add in the old start button. Check out our other blog article on the topic on how to add back in the old Start Menu – http://dpcomputing.com.au/blog/windows-8-start-button-gone/

Introduction to MS Windows 8

Windows 8 is Microsoft attempt to bring together the interface on both computers, smart phones and tablets. This has made the interface different to older operating systems such as MS Windows 7 and XP and has confused a lot of people. We have put together a video tutorial which guides you through the basics of Windows 8 and shows you the shortcuts on how you can get the best use out of the new operating system.

Topics included in the video are:

  • the new Windows 8 features.
  • start screen.
  • the charms bar.
  • Windows 8 Apps (aka Metro Apps).
  • the desktop.
  • Snapit.
  • various other shortcuts, tips and tricks.

Check out our YouTube video on our YouTube channel listed below:

Windows 8 Tutorialhttps://www.youtube.com/watch?v=_wAlVz3tJvw

The video is targetted at new users or people thinking of upgrading to Windows 8. If you have any questions or comments on the video please leave them below.

Windows 8 – Where Has My Start Button Gone?

One of the first things people realise when using MS Windows 8 is that Microsoft have taken the good old Start Button away. It has been replaced with the Start Screen but if you are like me the Start Screen may not be ideal for you.

What can you do? Well a number of third parties have come up with utilities that bring back the Start Button. The one we love is Classic Shell which can be downloaded for free at http://www.classicshell.net/.

We have installed it on many users computers and they all love it as it brings back the Start Menu while also allowing you to use the new Start Screen when desired.

Let me know in the comments below what you use and if you want me to do a You Tube video on bringing the start menu back to Windows 8? In the meantime check out our videos (including Windows 8 tutorials) on our YouTube Channel at www.youtube.com/dpcomputing