Unlike quick-fix IT relationships, a proactive or managed service provider isn’t there just to solve one off problems and leave. Your IT support provider should be there to guide your business through the ever-changing technology landscape.
Like a mountain guide, your provider gives you a route that will help your business grow. The secret to a great business is avoiding the pitfalls, dead-ends, and traps inherent in bad IT.
Removing Worries Around Your IT
Technology in business today has both the good and the bad. We are more efficient and productive today than we have ever been before. But, on the other hand, we are also more vulnerable and more exposed to malware and hackers than previously.
Large hacks of big firms are in the news almost daily, they affect millions of customers, and even the large firms seem to struggle keeping secure and also dealing with the fallout after a major breach has occurred. Our number one priority is to ensure that the customers, suppliers and business partners of our clients can rest at ease.
We remove your IT worries, secure your data and keep your systems safe so you can focus solely on your business. Our methods and procedures let you return to the passion which makes your business great while sleeping soundly at night knowing your computer systems are in good hands.
Improve Stability
Slow computers and networks can be some of the most frustrating nuisances around. In a workplace it annoys your employees, saps morale, spoils even the best working environment and doesn’t look good with your customers.
The cause of these slow network issues can be as varied as the networks themselves. Some of the causes include:
- the equipment is old and running at a slow speed.
- a switch may be configured poorly.
- the router is overloaded.
- a device may be misbehaving and spoiling the network.
- a dodgy cable is slowing everyone down.
Poor IT reduces your businesses effectiveness and efficiency in a number of ways. There is a tangible loss that comes from under-performing systems, often much more than can be measured in slow downloads and long uploads.
Simple diagnostics and a little troubleshooting can often get to the heart of the problem fast. For little cost and a short amount of time, longstanding IT issues holding up your business can be eliminated for good. This will then keep you and your staff more productive and your clients happy.
Reducing Costs
Every business has unique needs and challenges. Rather than just lump all clients with the same (or very similar solutions) we look closely at what your business requires and tailor our services to your needs. This then eliminates inefficiencies, stamps out problems and increases your potential.
Whether you are paying too much for your internet, wasting time on unnecessary procedures or not getting the most from expensive packages, we can give you the knowledge and control to get back on track.
Many of our clients can benefit from analysis which shows the rewards cloud services can bring in day-to-day work. While not suited for everyone, cloud services can lead to significant cost savings by eliminating power-hungry servers and reducing equipment maintenance.
Regular Maintenance
By knowing your systems, monitoring hardware activity and looking after your IT on an ongoing basis, we are able to establish regular patterns for what to expect and what problems to look out for in your specific environment.
With close monitoring, we can aim to prevent problems from occurring even before they happen. Rising temperatures, increases in noise and frequently occurring errors combined with powerful diagnostic tools provide us with the data we need to determine when hardware is creeping towards the end of its life.
Using regular maintenance, we can bring down service costs down with smaller routine upgrades. These changes replace big budget blow-outs that can occur when catastrophic failure happens across the system.
Maintaining your reputation for never losing data, always being available and keeping a professional attitude is more than just a happy side effect.
A managed or proactive service provider can boost your IT to new heights in more ways than you can imagine. Contact us if you are in South Australia today to talk about the IT problems we can solve for you.
