How Much Could A Ransomware Attack Cost Your Business?

How much is your data is worth? Information is probably the most valuable part of your business. Imagine if you lost your client database, accounting software, inventory management and any intellectual property you may own. How long will it take to recreate this data and how much money would you lose in lost productivity, staff wages and the time it takes to either recover or recreate the lost information?

Recently when the WannaCry ransomware spread through out the world, many businesses were suddenly forced to re-assess the value of their data: was it worth saving and what would be the ongoing costs of the attack?

If you don’t have a recent backup most ransomware attacks cost at least $US200 (if not a lot more) to get your files released and that is only IF the cyber criminals honor the payment and actually give you the decryption key (some even demand further payments). Meanwhile your business is still running and new client calls are still coming in and you may find yourself unable to operate with your systems down.

Paying the ransom may seem like a quick fix but:

  • There is still the downtime involved to restore your data resulting in lost productivity.
  • If word gets out that your data has been compromised you may find confidence in your business plummets and your existing clients head elsewhere.
  • The cyber criminals you pay, may now see you as an easy target and demand more money or target you for other scams and malware activity.
  • You may recover the data but is it compromised with other malware?
  • You may not get back all the data that has been lost.

So that $US200 ransom may end up costing many, many thousands of dollars!

How To Prevent Ransomware Attacks on your Business

Keep your systems up to date: Malware can take advantage of flaws in older versions of Windows and software – sometimes ones that have already been patched by Microsoft and third party vendors. To be protected businesses have to stay up to date with their patches & versions. To be up to date with Windows patches you need to be running a supported version of Windows. Delaying patches and updates puts your business at risk – we can help you keep you systems up to date.

Use corporate grade security software and firewall: Free software may be fine for low end home computers but if the worst happens you will get no support or help from a company providing free software. A firewall or UTM (unified threat management) device can also help block malware and ransomware infections. But whether it is a free or paid for solution the software (and any hardware devices) must be kept up to date.

Lock down employee computers: Very few staff will require full administrator access to your business network. With a higher level of permissions the more damage a person can do – either accidentally or by inadvertently installing malware. By locking down your computers you have a better chance of containing a malware attack to non-vital systems. Our expert computer technicians can design an access management plan that gives you best of both worlds – flexibility and security.

Educate your workplace: Most employees believe they are being cyber-safe but in reality it is quite different. Many malicious links and embedded malware have become harder to spot – and all it takes is a microsecond to click (and later regret it). We can work with your staff to establish procedures around checking links for authenticity before clicking, awareness around verifying the source of attachments and the importance of malware scanning and keeping systems up to date. We can help get the message through!

Have a solid backup plan: When ransomware hits, a connected backup = infected backup. Also a lot of cloud backup systems, such as Dropbox, immediately clone the infected files which also renders the cloud copy useless. The only safe backups will be the ones both physically and electronically disconnected. Our experts can set you up with a backup system that makes recovery simple.

Be proactive: The best way to avoid the costs of a ransomware attack is to prevent it from happening in the first place is with up to date antivirus software, regular systems updates and security audits. Remember, many businesses were able to watch WannaCry from the sidelines, completely unaffected and seized opportunities while their competitors were down.

Our regular maintenance plans can help protect your business against the next cyber-attack. Call us today on 08 8326 4364 or via email at support@dpcomputin g.com.au.

Should I Pay For Antivirus Software?

Its the age old question that I regularly hear – is free antivirus software as good as a paid for solution?

In a perfect world the best way to avoid a computer virus is by using common sense – but that doesn’t always work with even the most careful users finding themselves infected in an instant. This is why antivirus software exists to help us not get infected – but should you choose free or paid antivirus? Here we list some of the differences between the two:

Advertising: Much like a free game making its fortune with advertising and in-app purchases, free antivirus software will push you for payment. Expect popup boxes pestering you to sign up to the paid version. Some free options will also try to change your browser home page and default search engine, an inconvenience you may be stuck with. Paid options are more respectful and largely invisible unless they have detected a problem.

Effectiveness: It is fair to expect your antivirus to detect malware, and testing shows that in a head-to-head battle free and paid are roughly equal at catching known infections. Generally free antivirus needs to have recorded a virus to its library before it can detect it. Paid antivirus is more likely to identify and stop new viruses – they can detect suspicious behavior, source and attributes and are a far more effective method of detection.

Features: Free antivirus is usually a cut down version of a paid version. In a paid version you can expect advanced features like spam filters, firewalls, parental controls and secure web browsing. Some paid antivirus packages also update your other software applications, forming a more secure protection against attack.

Support: Free antivirus options are very popular because they are free! This means there is generally no support available. If there’s a problem or conflict with another program, you may find yourself without protection until it can be resolved. Paid antivirus options usually include telephone suppor and other forms of support, ready to help with problems ranging from installation to system diagnostics.

Ease of use: Free antivirus packages are generally easy to install and use, but are  limited in their flexibility. They come as-is, meaning you can’t pick and choose what it monitors or how it reacts. For example, users occasionally find it necessary to disable ALL protections in order to install a network game. Paid versions are more likely to allow you to adapt the way it runs, switching features on and off as required.

In summary free antivirus software is fine for very basic protection, those on a budget or with an older PC – in these cases, something is always better than nothing. But we generally recommend you go with a paid antivirus solution to defend you from the new attacks that are released daily and to ensure you have solid protection that will make a real difference to your digital safety.

Talk to us about upgrading to the best security options for your needs.