Getting Rid of Single Points of Failure When “Failure is not an Option”

Single Points of FailureYou might think that your business is going to be fine if a single device goes down. After all, there are other devices your staff can use and your entire systems are not going to fall like dominoes. Or will it? Get rid of single points of failure to make sure that one vulnerability does not take down your entire network. Continue reading

How Backup Software Can Save Your Business?

There’s a saying you may have heard before: “Two is one and one is none”. This simple phrase emphasises the importance of having a backup plan. Things can get lost or even break in the field. It’s why skydivers always have more than one more parachute on any given jump. If the main parachute malfunctions for any reason, they can disconnect it and deploy the reserve parachute to safety.

It’s an extreme example but it illustrates an important point that’s also applicable in business – You need to have redundancy. No business owner likes to think of the possibility of losing their valuable data. The reality though is that the future is never absolutely certain. Anything can happen.

Here we’ll look at how utilising backup software can save your business. Continue reading

Data Backup Nightmares: Data Loss Horror Stories that Can Happen to You

According to a survey from Forrester, only 20% of companies are prepared for a data loss incident. This is very alarming, especially considering the fact that data loss has become 400% more frequent since 2012. Continue reading

A New Year’s Tech Resolution To Stick To

Online BackupMost of us set goals, tasks, and challenges to tackle especially at the start of a new year. Cleaning out the house, checking for the best energy deals or promising to join a gym are some of the types of goals we set to improve our lives and build on our productivity and health in the future.

Resolutions to improve for the coming year are great things to aspire towards; whether they are organising your office, tidying your house, or taking control of your digital footprint. The problem though is motivation can quickly fall away by the end of January. If you manage to achieve only one of your goals for this year, make it to put a good data backup in place.

Continue reading

Could Your Backups Survive A Ransomware Attack?

More and more businesses and organizations are getting hit by ransomware demands. It doesn’t matter what industry you are in, hospitals, schools, factories, offices,… are all getting infected and hackers are raking in millions.

Ransomware attacks are devious in their simplicity. A user in a business is tricked into opening a file, usually through a phishing email or download. The file contains malware which then encrypts your data and demands money in exchange for the password to decrypt you data.

All businesses should have a backup and thus should simply be able to restore from their backup if the worst occurs. But this is not always the case.Sometimes the backup  fails for some reason and the data can’t be retrieved. In other instances, the business has a backup that can be restored but it doesn’t include everything they need. So have you tested your backup recently?

Sometime the backup is also caught in the ransomware encryption and becomes useless as a recovery method. This is why it is good to have at least one backup stored offsite and not connected to a computer network.

The only defense is to block the malware before it can infect your network and then continue the protection with a comprehensive backup strategy for all workstations and servers. Give us a call to discuss how we can help secure your business against ransomware today on 08 8326 4364 or support@dpcomputing.com.au.

How To Survive A Hard Disk Crash

How To Survive A Hard Disk CrashThere’s been a massive digitization within businesses but with that comes one gaping flaw – a hard drive crash could wipe out all your data in an instant. Nobody and no data is immune – accounts, quotes, documents, email etc. are ALL at risk.

If you’ve ever lost your data or had your computer stolen, you know the panic and rage that follows…turning your business upside down, hoping desperately to find that USB drive that might contain a backup of data…before collapsing onto the floor as it sinks in: it is all gone.

Currently your hard drive is probably still in a good shape but surprise failures do happen. The mechanics don’t last forever, and even brand-new drives can be blitzed by a power surge. Theft is always a risk, as is user error like deleting files accidentally, or even getting hit by a nasty virus that destroys or holds your files for ransom. Some businesses are using apps like Dropbox, iCloud or OneDrive as their backup, thinking if their hard drive crashes or gets stolen, they’ll just download the files from there. Unfortunately, those very handy apps are no help if you’ve been hit with ransomware. Almost instantly as the malware encrypts your local files, those sync apps upload the infected versions. Older, safe versions of the files no longer exist, as these apps are designed to give a constant mirror of your drive, not a proper backup.

Stop for a moment and think about what you’d lose right now if your hard drive failed. What’s on there? Accounts, orders, client details, financial records, tax info, photos, videos – your entire business. It’s not a feeling we would wish on anyone!

What You Can Do

Backing up at data used to be something only tech geeks did, but like everything cool, it has gone mainstream. We recommend at least a 3-2-1 approach: 3 copies of your data, with 2 local at your office and 1 offsite.

Typically, this means keeping your regular hard drive where your data is now, one copy of precious files on at least one (preferably 5 – one for each workday) backup USB drives, and one that automatically uploads to the secure cloud as you add new files. That way, the USB drives protects your data if your computer dies, and the cloud copy protects you if something happens to the computer and your USB drive, like fire, flood or theft. It’s a good idea to make sure you unplug that backup USB drive afterwards and lock it away in a fireproof safe or even better, taken offsite – as connected devices can easily become infected during an attack or stolen during a break-in.

Two of these methods require you to actually pay attention, which is where many businesses struggle. Not that it’s tricky, but unless you’re one of those cool geeks it’s pretty boring and not a high priority after a long day! That is why we recommend a cloud backup solution and also an automated local backup.

You’ll be able to retrieve files at will, without having to roll back your entire drive, and know your solution has caught even the smallest file change without you needing to flag or mark it in any way. Even better, because there is a copy in the cloud, you can access your secure backup from anywhere. So if the unfortunate happens (ie a fire or flood) and you can’t access your office at least you have your files safe backed up in the cloud.

We are able to get you set up with the perfect backup solution that meets your needs, both now and in case of emergency.

If you’re ready to protect your data before you lose it, give us a call at 08 8326 4364 or support@dpcomputing.com.au.

Are You Backing Up Correctly?

BackupThe 31st of March is World Backup day and it’s a great time to check your backup or put a backup in place. Businesses lose huge amounts of data every day, purely because ‘backing up’ is stuck at the bottom of their to-do list. So this is your reminder, that even if you only do this once a year when the calendar tells you to make it happen now! But how? What is the easiest, most effective way for your business to backup?

You’ve probably heard of file backup by a number of names: Cloud Sync, Cloud Backup or Cloud Storage. They’re all similar enough to be confusing and meaningless enough to be anything. Here’s what they mean and which one you need today.

Cloud Sync

Google Drive, Dropbox, iCloud, etc are services that sync up with a single folder on your computer. They mirror it. When a file changes in one, the sync service rushes to change it on your other computers too, so they are always the same. Cloud Sync services are hugely flexible for remote employees or for those squeezing in a few quick tasks while riding the train to work. They are ridiculously easy to use, require no training, and the free tiers are enough for most small businesses and individuals. This all sounds amazing, right? Except…when things go wrong, they go wrong big time! Accidentally deleting a file means it disappears from the Cloud Sync drive and your other computers – almost immediately. Overwriting a file does the same thing, and if an employee edits the wrong file, then those edits are there to stay. If disaster strikes and your local copy becomes corrupted (or ransomed), well you guessed it, the corruption is uploaded too. While some Cloud Sync services now offer a 30 day backup option, you may not notice the file was missing within this time frame.

Cloud Sync services are fantastic for productivity and accessing files on the go, but they simply can’t be relied on as your backup tech.

Cloud Storage

Amazon S3, Microsoft Azure, etc are massive buildings full of storage drives that work just like your local hard drive but you access them securely via the internet. In fact, when you use a cloud sync app like Dropbox, they’re actually sending your data to one of these locations. While the sync services have a constant back and forth connection between the storage center and your folder, and as explained above aren’t good for backup, you have another option. You can access cloud storage on a per/GB basis yourself and upload your entire backup as desired. It won’t update with changes on your local network, but it will be safe from disaster. When you need to retrieve a file, you simply login and download it.

Your backed up data is secure, protected against disaster, and always available to you. However, because it relies on you or your employee to handle the backup plan and manually take care of the uploads, this is a high-risk solution. Unless your employee is scouring your network each day/week/month for changes to files and uploading them with fervent dedication, chances are this plan won’t work. We recommend an automated or outsourced solution so you can get on with business AND also be protected.

Cloud Backup

Carbonite, Soonr, Crashplan, etc might not be names you’ve heard before, but they work in the background to monitor changes to files on your computer or network and make sure you’re backed up. You can roll back individual files or whole drives, and even select from earlier backups, not just one. Like sync services, they use cloud storage centers with extra-high security and redundancy so that your data is always there when you need it. Even better, neither you nor your employees need to worry about when it was last done.

The One You Need

Let’s take a moment to talk planning. We recommend starting with the 3-2-1 strategy. This means having 3 copies in total, 2 of them locally such as on your computer and an external drive, and another offsite in the cloud. Using this strategy keeps your business operating when data disasters occur and is an investment in your uptime. We can help get you set up with the 3-2-1 method, including selecting the best cloud service for your needs. If you’re looking for a more scalable, cost-effective solution that gives the utmost peace of mind, ask about our managed backups service.

Need help with your backup then call us at 08 8326 4364 or support@dpcomputing.com.au.