Businesses Top 5 IT Security Problems

Security Problems

In today’s world, companies seem to be having security issues most weeks. These issues relate to 5 main problems. Is your company guilty of any of them?

1. No Backups

A shocking number of businesses do not back up their data properly. According to market research company Clutch, 60 percent of businesses who suffer a data loss shut down within six months.

Even with companies that think they are doing their backups correctly they never regularly test those backups. It is a step that businesses miss surprisingly often\ so don’t be that business that only finds out that their backup isn’t working when it is already too late.

2. Being Reactive and Not Proactive

Technology is changing on a daily basis. Attackers are always working on new ways to break into businesses, hardware is evolving faster than most of us can keep up and old systems fail due to wear and tear. A huge number of businesses wait until these issues impact them directly before they respond. This results in higher costs, longer downtime, and harder hitting impacts.

By responding to hardware warnings before it fails, fixing security holes before they’re exploited and upgrading systems before they are out of date: IT can be done right. Being proactive about your IT needs means systems do not have to break before they are fixed. This results in less downtime, fewer losses and lower IT costs for your business.

3. Poor Passwords

A surprising number of people will use weak passwords to secure their accounts. Even more will write down their passwords on a post-it note right next to the computer. In other cases many people have no passwords at all! Strong passwords act, not only as a barrier to prevent unwanted entry, but as a vital accountability tool too – when system changes are made it is essential to be able to trace back to the account that made that change.

With an weak or insecure password tracking the individual responsible for reports or accountability becomes impossible. This can result in both auditing disasters on top of technical ones.

4. Little or No Staff Training

People are commonly the weakest link when it comes to IT security. Implementing IT security can be a bit like having state-of-the-art locks on a door propped open with a milk crate when staff aren’t trained to use that lock.

Often businesses can justify spending big on security hardware and software but spend zero dollars on training staff to use them. In this instance, a little goes a long way. Security training can help staff to identify a threat, stop it at its entry point and avoid any issues that may have occurred if the staff member hadn’t had any training.

5. Weak Data Controls

Some companies take an ad-hoc, fast and loose approach to data storage. Often crucial  data is spread across many devices, copied needlessly and even left unsecured. Client data can be found regularly on employee laptops, mobile phones and tablet devices. These devices are prone to being misplaced or stolen along with any data they contain.

Most companies focus on the costs of devices and hardware purchased for the business. The reality is that the data held on those devices is always worth many times more than the device that holds it. For many firms, their approach to data hasn’t been changed since when the firm was first founded. Critical data is often held on single machines that hasn’t been updated because they hold that critical data. Such machines are clearly vulnerable, outdated and of course prone to failure.

Common problems with simple solutions

Each of these common issues have simple solutions to secure against IT failure. With a professional eye and expertise in the field, every business should be defended against IT issues that risk the firm.

If you are in South Australia and need help securing your IT system, give DP Computing a call on 08 8326 4364 or at support@dpcomputing.com.au.

5 Tech Travel Tips You Can Use

Travelling with technology

Are you off on a business or personal trip soon? This can also mean making sure your tech is packed and ready for the adventure. Smartphones, eBook readers, tablets, laptops and smart watches are now so light and portable that you’d never think of leaving them behind, plus they can value to your trip.

Here are a few things to consider before you head off.

1. Backup Your Data

While you are travelling your devices are always going to be exposed to a level of risk. This might range from accidentally dropping it, leaving your laptop at a cafe, or having it stolen or lost. If the unfortunate happens your device is gone along with all the data it contained. If you have backed up your devices to the cloud (eg OneDrive or Google Drive) you will be able to access your files easily and securely from anywhere.

Hot Tip: Scan and then save important documents like your itineraries and passports to the cloud and also leave a copy with someone you trust back home.

2. Pack the right cables

It is not fun begging random strangers for a loan of their cable, so remember to bring the exact cables and chargers that you need. Most smartphones and tablets use universal plugs like Micro USB, USB C or Apple Lightning, so you can get away with only packing one cable but we suggest taking at least two in case one is lost or fails to work. If you are travelling overseas remeber to check the socket types and pack a plug converter. Depending on your destination, you might even find the voltage is different. so you may also need a voltage converter before you try and charge your device.

3. Download Online Data

Global roaming and data charges can give nasty bill shocks. While travelling, you might find yourself in a region or location where data costs a fortune, is extremely slow or is not available at all. Download any critical files you might need so that you can access them even without a connection.

4. Update and scan

Just like you’d make sure you have got the right vaccinations and travel gear, make sure your tech is ready to travel too! Set aside a few minutes or get your technician to run updates for all your operating systems and apps (remember your anti-virus). Also run a manual anti-virus scan too as the last thing you want to deal with is a malware issue on your trip!

Turn off auto Windows updates as you don’t want to be stuck downloading and installing an update as you are about to board a plane.

While you are updating your devices, turn on password protection for all devices so that only you can unlock them.

Hot tip: Use a complex password that is hard for hackers and thieves to guess. Also tell someone you trust the password so that you don’t get locked out of your devices if you forget it!

5. Label Your Devices

Label your devices so let everyone know this tech belongs to you. Write your cell number or email on portable devices in case you get separated so that whoever finds it can give you a quick call and save the day. If you don’t want to use permanent marker on your devices grab some sticky labels you can peel off when you return home.

You can also purchase little Bluetooth tracking tags to stick to your equipment, so that if you ever lose something you can quickly chase it down. Similarly, you might like to consider enabling the ‘find my devices’ option available on many devices. Having this feature switched on also means you can find or disable your device remotely, an excellent security option if it’s been stolen.

Need help preparing your tech for travel? Contact us at 08 8326 4364 or support@dpcomputing.com.au.

Why You Shouldn’t Let an Amateur Loose on Your Network?

Amateur Computer TechnicianMost of us know a fair amount about computers, even kids are soldering electronic circuits and doing programming courses in schools – but does that make everyone an IT guru? Most workplaces have an employee they can turn to for basic computer troubleshooting. Yes they have skills, but they often know just enough to be dangerous if let loose on your business network.

Casual IT skills are learned on home computers which are very different to a professional business setup. When something goes wrong on a home computer, there is no drastic impact if parts need to be replaced, data is lost or it stays down for a week or two. In a business setting, every problem costs time and money and can create a domino effect throughout the entire network. Would you gamble the success of your business with a non-professional who did a quick Google search? You wouldn’t let someone be your lawyer purely on the fact that they can deliver a good argument, nor would you let someone perform surgery just because they saw it in a video on YouTube! Businesses have unique, specialist IT needs that to go beyond amateur computer skills and there is always a lot more money and time at stake.

Designing a custom backup solution for your business is a particularly interesting area. While most home users skip this part entirely, an IT professional has seen (and recovered) all manner of situations and will use that knowledge to ensure that if the worst happens to your business, you are safe and the data can be recovered. This could mean anything from having a complete copy of your drive stored securely in the cloud or drilling down to backup only the most important data. An IT expert is equipped to help you identify the value in each piece of data and implement a plan so robust that if your business is ever hit by disaster or breach, downtime and any losses are kept to a minimum.

If a disaster ever does occur, like fire, flood or theft, would an amateur know what to do? Who to call? These situations are so charged with tension and panic and making a wrong moves can lead to more damage. A professional helps design continuity / disaster plans, which show exactly what should happen, who should do it and in what order. It takes out the guesswork during the mayhem when issues occur and minimizes downtime. Perhaps more importantly, the expertly written disaster plan will include a complete risk analysis so that you know in advance in what areas to strengthen your protection. It also includes a business analysis so you know which systems are dependent so you can stop the domino effect, plus know the legal / contractual & financial impacts and so on.

Your IT professional will also help ensure your business is meeting any regulatory requirements. Many businesses are subject to strict data rules set by the government. These regulations change often and demand increasingly more attention to data security, with hefty penalties for businesses that fall behind. Professionals are constantly in the loop around upcoming revisions and how to best comply with little to no disruption to your daily business. Part of ensuring your business is safe means staying on top of security, software updates and patching multiple computers at the same time.

The best option is to run the updates before employees arrive for the day, and since the process can take a few hours and be quite fiddly, it is generally not something amateurs will prioritize and thus they can tend to forget them. Unfortunately, as we’ve seen with recent cyber-attacks, delaying a security update can lead to disaster. Engaging an IT professional is a cost-effective solution that keeps your business running, growing and earning.

Let the professionals manage your tech the right way by calling us at 08 8326 4364 or at support@dpcomputing.com.au.

Traveling With Technology?

Business trips can be stressful at the best of times. Whether you’re off for an overnight visit to a client, a few days for a training session or a longer business conference there are certain things you need to keep in mind:

Be careful with free WiFi
Many hotels have free WiFi along with libraries, cafes, bookstores and other public areas. Unfortunately, that convenience can come at a huge cost. The wireless network you use to check your email while relaxing with a latte could be operated by someone up to no good or even have been taken over by a hacker.

Using a VPN can help as well as only using secure websites (make sure the sites you visit have the little HTTPS lock).

Connect via your cell phone
The wireless networks in hotels are notorious for being slow or insanely expensive. You may find that you can use your mobile as a wireless Internet connection. This means that you connect your laptop to your phone via WiFi or cable and piggy back on its mobile internet connection. Most carriers and phones allow this – but not all. Importantly, if you’re in another country it can also be worthwhile getting a local sim card for your phone rather than paying expensive roaming charges.

Don’t forget power adapters
You’ve seen it before…people asking to borrow your charger and huddling around in groups until their device has enough juice to get them through a few more hours. Remember it is only funny when it happens to other people so make sure that it doesn’t happen to you. Be sure to pack your correct power adapters and cables, along with any plug/voltage converters required to match where you are going. It is also worth carrying your USB charging cables on your person or carry on luggage, as many planes and airport shops now offer a place for you to plug in for a quick boost.

Have plans for being offline
Sometimes you simply can’t get online, which will do you no good when you’re checking into your hotel and all your booking details are tucked safely away in your email acount. You can print out essential travel and business details on paper, but if you have a lot or don’t want to carry them, you can also save them to a document on your phone or computer. Emails can be copied and pasted into a MS Word document, or you can print them to PDF by pressing Print > Save to PDF (or similar). Many apps also have an offline mode that allows you to store the information on your computer, including Evernote and Netflix.

Need a tech checkup before you go away? Call us today at 08 8326 4364 or via email at support@dpcomputing.com.au.

Should You Buy A Consumer Class or Business Class PC?

Consumer or Business Class Computer?You are thinking of buying a computer for work but don’t know whether to go for a “cheaper” consumer or home type of PC or go for one built specifically for business use.

You may have seen business computers with the same brand names that you have at home but that is where the similarities end. Investing in the right system now will definitely pay off in the long term – saving you time, money and a whole lot of heart ache in the future. Below are some tips on what you need to know to make the best choice for your budget and your business.

Durability and Reliability

Consumer PCs don’t have the same build quality as business ones, in fact consumer models have a far shorter expected lifespan and they just are not built to last. Business-class computers are built to last with higher quality components that undergo rigorous testing.

Usage Requirements

How will you be using the computer? If it is mainly for home use with a bit of business usage then a consumer PC with the appropriate work software and settings will be fine.

On the other hand if the machine is used in business then a computer business-class computer is a must. Especially if you will be loosing money and / or have staff sitting around doing nothing while the computer is getting fixed

Warranty and Service

When a consumer PC fails, the burden is on the owner to return it to the place of purchase for repairs. Repairs can take weeks and often involve a frustrating process of paperwork and follow up. With most business class machines the warranty is onsite and the repair technician will come to you, often within hours. Business users enjoy a professional experience with priority status and a dedicated support line, all designed to reduce your down-time and get you back up and running faster.

Business-class Features

Businesses need certain features built-in to the computer and ready to go from day one. These features make your network more secure and you and your staff more productive. For example, fingerprint readers, remote desktop software and in built data encryption tools. The operating system that comes preinstalled on a business-class computer will also have business features while the consumer options don’t. Computers designed for home use come with Windows Home or Starter editions don’t have the ability to join corporate networks. This then requires extra money to upgrade the software and configure the computer.

 

Still confused then save money and heartache now and talk to us today on 08 8326 4364 about choosing the right computer for your needs.