Is IT Becoming a Burden?

Is IT becoming a burden?

In todays world technology allows us to accomplish more tasks faster than ever before. Paperless documents, remote collaboration and video conferencing have all lowered the costs and increased the speed of everyday business at an extraordinary rate.

As with most things, the benefits of modern IT does come at a cost. Consistent maintenance has become critical to almost every business. The IT department is now as important to the functioning of a firm as sales, marketing, or management. The advantages that come with modern technology more than outweigh the drawbacks – it is up to the business owner to balance both. In today’s highly competitive business environment the latest tips, tricks, and tools are essential to keeping ahead of the competition.

The Cost of Well Maintained IT

While good, well maintained IT is a powerful asset; poor, crumbling IT can quickly turn into a liability. Machines, servers and desktops need to be kept up to date with the latest operating system and security patches as a matter of priority and data requires consistent back-ups.

Poor security and data backup measures put both your own and your customer data at risk from attack. Regular security updates close vulnerable gaps, while backups protect valuable data. Strong security protects you against losing and / or compromising your own and your customers data.

Determining what is and isn’t good IT practice for your firm takes the knowledge of an experienced professional. Good security involves more than one managed system to protect your assets. Good data backup is ideally done daily, involving more than a single copy to both and onsite and offsite location. Without these basic steps, a business is as little as one glitch away from a complete critical failure.

Managing Internal IT

The IT demands of every firm changes on a near-daily basis:

  1. Software is often added, updated or removed.
  2. User accounts need to be added, removed, or changed.
  3. Permissions require modification to suit ever-changing requirements.
  4. Email addresses and aliases modified, created and modified.

Depending on the size of your business, the time requirement of regular IT changes alone is more than an individual or even some smaller IT departments can handle.

Many smaller firms deal with accounts, permissions, and software at an individual level. Wherever this is the case we generally see complications happening. Settings, software and services get lost and forgotten in the system and often cause cascading IT issues throughout the firm. User accounts are often left on the system months or years after an employee has departed which leaves security holes in the network.

For reliable and secure IT management, policies are needed to prevents bad systems. Proper IT management allows staff to get on with their work without technology getting in the way. Data is managed at a department level, accounts are removed for staff that depart the business and software is updated and installed by professionals. Using this approach the liability of the firm for IT failures is drastically reduced.

Managing IT Without The Added Burden

One of the major complaints about setting up well managed IT is the overhead that it adds to the firm. Staff costs, additional management as well as office space of an IT department is a daunting financial burden to add.

Staff costs alone can make building an equipped IT department prohibitively expensive. Qualified, dependable, knowledgeable IT staff demand a high salary and costly benefits. In addition, equipment costs and lead time to get up and running on your business systems drive the costs even higher. Some firms simply don’t have the space required to add an entirely new department to the business.

This is why, for many businesses, outsourcing is the most effective way to update their IT without increasing business overhead. Outsourcing provides modern IT for a simple, fixed monthly cost. Removing the distractions of managing an entirely new department allows the business to focus on doing the job they do best.

What We Do

By trusting your IT to us, we ensure that your systems are up-to-date, secure, working to their best ability and fully backed up. We can keep you competitive by allowing you to focus on running your business rather than worrying about IT issues.

Along with day to day IT management, administration, monitoring, and setup; we can assist your transition to the cloud (if appropriate for your bsuiness), setup remote working, and provide IT assistance to set up the latest technology that will enable you to succeed.

Allow us to help you do more than ever before. Bring your IT demands to us and we’ll provide you with the modern IT you need to let your business thrive. If you are in Adelaide South Australia please contact us on 08 8326 4364 or support@dpcomputing.com.au.

If you enjoyed this article please subscribe to our monthly update so you don’t miss out on any future information.

 

Why Do Computers Break?

Why Do Computers Break?As you know computers always break at the worst possible time, but what things can actually cause that that failure? It is easy to think it was something you did at the time of the crash, but normal user actions are rarely the cause of the issue. In this blog post we list some of the real reasons for a computer crash.

1. Physical Damage

People drop their laptop or spill things on their systems. Liquid damage is a big problem with spills the main cause – this could be anywhere from a spill on the keyboard or even a flood that reaches the computer. Laptop users need to be really careful when putting down their systems – surfaces can often have small puddles (especially cafes and kitchen tables). If you are lucky and the liquid didn’t fry the circuits and ongoing corrosion is likely.

A dropped or knocked computer isn’t going to be happy. Even a light bump can cause loose cables, disconnections and internal damage.

2. Age

Computer parts have an expected lifetime, especially moving parts like fans or mechanical hard drives. Some computers can run 24/7 for up to a decade, while others can be barely used but fail within warranty. When age is the issue there are usually early warning signs like extra noise or slowing down, but the actual ‘break’ generally happens when you go to turn the computer on, perhaps after a crash or overnight – either it makes a valiant effort before giving up, or nothing happens at all. Sometimes lasting age is the luck of the draw with how it was manufactured, and quality does play a big part in how long it can keep churning.

3. Power Surges

Computers are very sensitive to both surges (too much electricity) and brownouts (not enough electricity). Some indicators of power issues are when the lights are dimming or flickering (during a brownout) or glowing just a tad too strong (during a surge). These variations usually last long but they can easily break your computer. A surge protector can guard against mild increases in voltage, but brownouts and strong surges can still cause damage unless a high end UPS (Uninterruptible Power Supply) is used.

4. Heat

Overheating is a big contributor to a computers death. The insides of a computer runs hot and they need plenty of cooling to keep them working optimally. You might not feel it from the outside, but internal components can rapidly build up heat that needs to dissipate. When fans and vents get blocked with dust the temperature continues to rise and components can bake themselves to failure. When the computer reaches a certain temperature the computer will automatically switch off (to try and cool down), however the more times this happens, the more likely your computer is to die.

5, Hard Drive Failure

Your data is stored on a hard drive and if you have a mechanical hard drive (most people do), it works a bit like a record player with a spinning ‘platter’ and a needle that reads it. General usage, small bumps, liquid, age, surges and overheating can all trigger hard drive failure. As well as making your computer unusable, hard drive failure means your data is also lost. While sudden breakage might leave you surprised, take note of any strange noises or repeated crashes and always back up your data.

Like a car, your computer needs to be serviced regularly. We can check your computer to make sure it is running right and will keep on working for you. Give us a call at 08 8326 4364 or drop us an email at support@dpcomputing.com.au.