Bought a New Device? Here’s the Essential Tech Prep You Can’t Afford to Skip

New Device SetupIt is fun and exciting getting a new device. Sellers like to say that it is ready to use straight from the box – and it is – except not quite the way you need it to work. Yes they all turn on, connect to wifi, and sure, you may be able to browse websites but what about emails, printers, your line of business software, security programs, software updates etc etc. Taking the time now to prepare your new device will save you time, stress, and quite possibly money.

So before you jump in head first here are some of the things to be aware of:

Security Updates and Fixes

The device doesn’t usually come directly from the factory to your office, the device has been in the box for at least a month. In the world of technology a month is an eternity. During time on the shelf, new viruses have come out and new software weaknesses have been discovered. Fortunately, new updates to combat these problems have been released and need to be installed before you go browsing the Internet. We can make sure your device is up-to-date and set to auto update in the future. That way, you know your device is safe to go online.

Data Transfer From Old to New

We can help transfer your data from your old machine to the new one. This way all your important documents and emails are there ready for you to continue working.

Setting up Email and Software

Often email programs need special configurations and settings to connect properly. We find people can sometimes get stuck and not able to send emails or get access to all their old emails. We can get all your emails transferred & setup along with all your other line of business software.

Setting up Hardware

Do you need to print, scan or connect the device to another peripheral?  These tasks that should be plug-and-play but as you know with computers nothing is ever as easy as it sounds!  We can help get you set up, with everything tested and working.

 

Setting up the Network

While tapping in a wifi password is easy enough but it doesn’t mean your browsing is secure or even as fast as it could possibly be. There are also other settings like mapped drives and connections to cloud based services that all need to be setup and tested.

 

So if you have purchased a new device through us we will have done a number of these things before we deliver it and can help and assist with the other steps when onsite. If you are purchasing a new device yourselves it will pay to at least speak with your IT professional to make sure everything is compatible with your network and setup.

If you need more assistance we would love to help you out. Give us a call at 08 8326 4364 or email at support@dpcomputing.com.au.

Four Reasons To Use Anti-Spam Filtering In Your Business

Monitor screen showing spam in the mailbox

Remember the times when spam was obvious and unless you desperately needed a special blue pill they were easy to ignore and delete? The impact on your business was minimal as spam was just an annoyance rather than anything else. Unfortunately spam has now matured into an aggressive threat, marked by sophisticated attacks and rapidly evolving techniques. It is not just random electronic junk mail anymore and is putting a costly strain on your business resources.

How Spam Impacts Your Business

Hackers are now sending cleverly disguised emails to your business containing malware. Once clicked by an employee the malware can infect your computer system or steal your private data. The malware can spread across the entire computer network and beyond – including your clients and vendors. The fact that your employees must pause and examine every email adds hours of lost productivity. Some spam is so convincing that only an expert would be able to visually identify it. Employees are also more likely to miss an important email, either not seeing it arrive at the same time as a spam attack or becoming overwhelmed with the sheer number of emails.

How an Anti-Spam Filter Can Save Your Business

Spam emailEmail clients such as Outlook can perform basic filtering but to rely just on Outlook is not recommended. The best method is to implement a corporate grade filtering solution. Depending on whether you have an on premise or cloud based server an on premise or external filtering options are available. Even if you have an on premise mail server we recommend an external filtering option. An external option stops spam ever reaching your office saving precious bandwidth and server processing time.

Ways in which a spam filter will benefit your business includes:

  1. Block threats before they reach your inbox: The spam filter’s purpose is to block the spam from ever reaching your employees mailboxes. The threat is automatically identified and either held securely or immediately deleted. This is the best way to avoid activating any malware present in spam – as it’s so easy for you or an employee to click on a link in an email that seems authentic and / or important. The effects of that one click may be instantaneous or may lie hidden for months. Removing the email before it is in a users mailbox is a much safer option.
  2. Filter legitimate emails: Real mail needs to be able to stand out and avoid the trash. Anti-spam filtering has sophisticated recognition abilities which block spam only and allow real mail to land safely in mailboxes.
  3. Meet data regulations: Many businesses are subject to strict privacy and data storage regulations, some more so than others. To continue operation, they need to meet conditions including the use of spam filtering to reduce the risk of data breach.
  4. Protect your reputation: You can see how uncomfortable CEOs are when they go public to admit a breach. They must acknowledge that they failed to protect client data or that users may be infected with a virus. Not only do they then face financial loss but their business reputation takes a nosedive. Anti-spam filtering is a simple way to help reduce these types of scenarios.

Filtering has come a long way in recent years, with complex algorithms identifying and catching spam before it becomes a risk to your business. Real emails can now pass safely through without the classic catchcry of ‘check the spam folder’, and businesses can work with greater productivity and more safely than ever before. You need email, but you definitely don’t need spam or the chaos it can bring to your business.

We can block spam and keep your legitimate emails flowing. Call us at 08 8326 4364 or email support@dpcomputing.com.au today!

Why You Should Not Use A Free Email Address For Business

Free email accounts indicated a lack of experience

Many businesses, clients and customers communicate primarily by email and as you know it provides a fantastic ROI – unless you’re using a free email address (like Hotmail, Gmail or one provided by your ISP (internet provider)). If you are still using a free email address you are most likely losing business each and every day.

The downsides of using a free email address are:

An unprofessional look: Imagine if your bank used a free email account – you’d never feel comfortable giving them your personal details let alone your money. How people perceive your business is what can make or break a business. Without a professional touch you will appear as a fly-by-night enterprise. It puts your credibility into question and sends the message that you’re not serious about doing business – or worse – that you are prepared to cut corners and take the cheap option.

It erases your experience: A new or fledgling business often starts out with a free email account. This clearly communicates that they are new, have little experience and are perhaps testing the waters in a new direction. They’re not even remotely proven yet and are firmly within the hobby-zone. Continuing to use the free address once your business moves into the professional arena means you will struggle to build momentum and any experience you have earned will be negated.

It’s forgettable or inappropriate: Your business success hinges on being memorable enough to gain repeat custom and referrals from advertising. Unfortunately free email addresses are filled with hard to remember clutter, for example – franksplumbing_1975@hotmail.com or bookkeeper1198@gmail.com.

Neither of these roll off the tongue, are appropriate for business, or can be remembered without a high likelihood of typos and bounce backs. Branded email addresses such as frank@franksplumbing.com make running a profitable and scalable business much easier.

The email address Is not permanent or safe: When you have a free email address you are at the mercy of the provider. They may cancel your account for any reason or even cease operations. These free accounts are also often hacked and their passwords leaked on a global scale. You get stuck using the same provider (and can’t take advantage of any better deals) as you need to use the old email address because it is on your marketing materials (printed on your business cards, car lettering, flyers etc).

With your own domain name and subsequently your own email address you own it and can move it to a new business-grade email service easily. You also have complete control over the domain and can reset passwords and create and close accounts at will.

Give us a call at 08 8326 4364 to set up your branded business email.

How To Stay Safe While Being Social Online

How do you balance being social with staying safe online??

These days it is common for people to happily share all sorts of their private information online. Unknown to the actual users this sharing builds information stores that can easily become a one-stop goldmine for fraudsters.
Staying Safe Online

It’s not exactly the intention everyone has when they sign up to a social network site (as the whole point of most of their networks is to share your life with your friends) but this social sharing depends on us making certain privacy sacrifices.

So how do you balance being social with staying safe?

On Facebook alone, the average person shares 13 pieces of personal information ranging from a fairly innocent name/email combo, all the way to their mothers maiden name and home address.

It doesn’t sound like a lot, but those 13 pieces have the power to unravel your life within minutes.

Even checking in at home has become the norm for some people, helping to create a multi-dimensional online identity. The details are available to anyone who cares to look, whether they’re a friend keeping in the loop or someone with a much darker agenda.

The problem is that you don’t know who’s looking at your profile or why they are looking.

For example, someone could try accessing your email account by clicking the ‘Forgot password’ link. The email service follows its security rules and asks identifying questions like ‘which high school did you go to? What is your pet’s name?’ These most common identifying checks and their answers are probably available on a lot of peoples Facebook page.

Once your email address is compromised, hackers can use that to break into other services by going through, clicking ‘Reset Password’ on site after site, account after account – since they have full access to your email. So there’s nothing stopping them from compromising all your online accounts.

7 Ways To Secure Your Facebook Without Missing Out on the Fun

  • Preview your profile as others see it (ie see if you can login on a friends account to see what they can see).
  • Review what should and should not be visible to strangers.
  • Consider only sharing partial details, like birth day and month, but not the year.
  • Only ever ‘friend’ or ‘connect’ to people you know and trust.
  • Be wary of duplicate or ‘odd’ friend activity – hackers will often clone or hack a friend’s profile and initiate an urgent and uncharacteristic request (usually for money).
  • Update your past privacy settings too.
  • Set default future sharing to ‘friends only’.

Need help securing your social media privacy? We can help– contact us today on 08 8326 4364 or via email at support@dpcomputing.com.au.