Your old computer is beginning to slow down, so you head out and purchase a shiny new laptop. As it is brand new you think that everything will be faster and easier. Only, from the first day, the new laptop is lagging and you wonder why it is running so slow? Continue reading
Watching a business grow is very satisfying and rewarding. Whether opening a new office or employing a new person; it’s a positive step in the right direction. Upward growth often requires new office technology and IT changes to bring the new staff fully online. Continue reading
Laptop computers commonly heat up in normal operation. Electronic components, including large capacity batteries, become warm in use but your laptop should never become too hot to handle.
When a laptop turns hot to the touch or starts to sound like a jet engine, it’s likely something is wrong.
Modern laptops use nearly silent fans to cool components and keep the system safe to use. For the majority of users the sound the computer makes is the best tool you have to diagnose its running condition. Excessive heat causes the fans to work harder and faster to help cool the system down. This jet engine sound is one of the first clues you have to indicate all may not be well.
Why So Hot
Due to their compact size and portability, laptop computers are particularly prone to overheating. Their tiny size means electronic parts are closer together and there is less room for cooling vents.
Most laptops have small fans that suck in cool air, passing it over metal fins to exchange heat from the system. The resulting hot air exhaust is expelled through vents back into the room. This helps prevent heat building up inside the machine. The constant air cycle is designed to keep the laptop running cool no matter the workload placed on it.
The process though, can be disrupted by any number of factors during operation. As well as cool air, computer fans also suck in dust, stray hairs and even cigarette smoke. Smoke in particular contains thick tar which coats the fins, fan blades, and internal components.
This foreign debris inside the machine prevents components from working at their best. Tar, dust and hair slows down the internal fan and coats the heat generating components and cooling fins. This coating prevents air exchange and keeps components warm as if they were under a blanket.
Causes of Overheating
Sometimes the way a laptop is used can cause it to overheat. Resting a laptop on thick carpets, blankets, or soft furnishings can block vents, preventing the fans from sucking cold air in or blowing the hot air out.
Leaving the machine running on carpet or furnishings, particularly for extended periods of time causes overheating issues and introduces extra dust into the components too.
The best place for a laptop is on a hard surface such as a desk, table or lap tray. This allows air to access the vents and helps prevent dust and hairs getting inside the machine.
As the computer starts running hotter, the fan will attempt to compensate by running faster and more often. This results in the “jet engine” noise many users report when their computer is struggling to keep up.
Once dust, hair or tar has found its way into the machine it is notoriously difficult to clean out. The only way to properly clean the system is to disassemble the unit and clean out its components.
Much like a car engine, computer components have a designed temperature range in which they can safely and reliably operate. Extended periods of running above the temperature they are designed for causes damage, sudden failures and drastically reduces the lifespan of the computer.
Often random blue screen computer crashes can be traced back to components that have been overheating inside the computer. As heat builds up, vulnerable components start to fail or behave strangely and can cause a range of issues.
When the systems has cooled down and restarted the issue is seemingly resolved. Back in operation, the computer heats up once more and subsequently crashes again. These irregular crashes are highly inconvenient and can cause data loss.
However, these symptoms are minor compared to a completely dead laptop. For some users, the first sign that the machine is too hot is when the motherboard is burnt out or their data storage has been irreparably lost.
If your laptop is running hot to the touch or has started to make loud sounds, bring it to us for a thorough clean out. You can also call us at 08 8326 4364 or firstname.lastname@example.org.
Laptops have become the favourite choice for most people in the market for a new computer. They’re sleek, portable and heavily advertised. But are they the best choice for your needs? Before you buy your next computer, take a look at these considerations – you may discover you’ve been dreaming of a desktop all along!
How portable do you need it to be?
Hands down, laptops are far more portable than a desktop. You can pick them up, pop them into bag and away you go. That doesn’t mean desktops are bolted to the floor, just that they’re not designed to take on holidays or go with you to the local cafe. With that portability though, comes a trade-off: thin and light means your computer performance takes a hit. The more powerful your laptop, the bigger and heavier it is, and you won’t enjoy lugging that weight around all day. If that’s got you leaning towards an ultra-portable, consider this: The smaller and lighter your laptop is, the weaker it is. In fact, some laptops struggle to run the most basic apps. Fortunately, when you do choose a desktop, cloud technology means your data is mobile, even if your main computer isn’t.
What balance of power and price do you need?
The bottom line here is that a desktop will always give you more power for less money. Their larger cases allow for bigger and better components, with more effective systems to avoid overheating. Even the most powerful laptop is going to be hotter than its desktop equivalent, and much noisier too. If you’re using power-hungry software like video editing, we recommend choosing a desktop. The heat control alone is worth it as frequently overheated laptops don’t last long.
Desired screen size
As laptops are designed to be portable, screen sizes are usually small, around 11-15”. Larger, more powerful laptops often go up to 17”. Desktop monitors average at 22” and go up to 28″ and even 32″. These larger sizes give you more space to work in and multi-task. They also allow for nice big text and images, with a better ability to choose the visual experience that suits your needs. If you’re after a large screen size without a big box, all-in-one’s, NUC’s and small form factor PC’s are a great
Your working comfort
Many people buy a laptop only to get it back to the office and literally find it is a pain in the neck! The traditional laptop design means you’re always looking down at the screen which can put a strain on your neck. You can try to raise the screen by placing the laptop on a stand, but then the keyboard is out of easy reach. The smaller keyboards and touchpad designs may also leave you more prone to repetitive strain injuries. Many people end up connecting their laptops to external monitors, keyboards and mice, simply so they can work in comfort. Desktop computers on the other hand, allow you to create the perfect working environment for your needs and even cater for other office or family members. Monitors are usually height adjustable, keyboards and mice are wireless, and you’re able to place the desktop on the floor out of the way. If you’re on your computer for more than short bursts, your body will appreciate you choosing a desktop.
Are you looking for flexibility?
When you buy a laptop computer, it’s like choosing from a set menu. You get this brand, in this design, with these specifications. Changing out parts for repair or upgrade can be difficult and expensive as there’s not a spare inch of space. Some parts are extremely hard to get to, which can turn a simple swap or repair into a dealbreaker. The extra space inside a desktop gives infinite flexibility for upgrades over time and fast repairs. This means you’re able to easily pop in more powerful components for a fraction of the price and extend the life of your computer by years.
Come talk to us about your next computer and we’ll find the right one for you. Call us now at 08 8326 4364.
It is fun and exciting getting a new device. Sellers like to say that it is ready to use straight from the box – and it is – except not quite the way you need it to work. Yes they all turn on, connect to wifi, and sure, you may be able to browse websites but what about emails, printers, your line of business software, security programs, software updates etc etc. Taking the time now to prepare your new device will save you time, stress, and quite possibly money.
So before you jump in head first here are some of the things to be aware of:
Security Updates and Fixes
The device doesn’t usually come directly from the factory to your office, the device has been in the box for at least a month. In the world of technology a month is an eternity. During time on the shelf, new viruses have come out and new software weaknesses have been discovered. Fortunately, new updates to combat these problems have been released and need to be installed before you go browsing the Internet. We can make sure your device is up-to-date and set to auto update in the future. That way, you know your device is safe to go online.
Data Transfer From Old to New
We can help transfer your data from your old machine to the new one. This way all your important documents and emails are there ready for you to continue working.
Setting up Email and Software
Often email programs need special configurations and settings to connect properly. We find people can sometimes get stuck and not able to send emails or get access to all their old emails. We can get all your emails transferred & setup along with all your other line of business software.
Setting up Hardware
Do you need to print, scan or connect the device to another peripheral? These tasks that should be plug-and-play but as you know with computers nothing is ever as easy as it sounds! We can help get you set up, with everything tested and working.
Setting up the Network
While tapping in a wifi password is easy enough but it doesn’t mean your browsing is secure or even as fast as it could possibly be. There are also other settings like mapped drives and connections to cloud based services that all need to be setup and tested.
So if you have purchased a new device through us we will have done a number of these things before we deliver it and can help and assist with the other steps when onsite. If you are purchasing a new device yourselves it will pay to at least speak with your IT professional to make sure everything is compatible with your network and setup.
If you need more assistance we would love to help you out. Give us a call at 08 8326 4364 or email at email@example.com.
The age old question as to whether you upgrade or purchase a new computer and the answer usually depends on who you are actually asking! A store salesman will always recommend a new one and that geeky friend will probably say upgrade. Your best bet though is to talk with an experienced consultant or technician who should provide a few different options.
Start by looking at what you currently have and seeing if an upgrade is technically possible. For example, if your car is 30 years old and always having problems it is time to replace the rust-bucket! However, if your car is reasonably modern and in good shape but just happens to stall occasionally a quick trip to the mechanics will probably save you a lot of money over buying a new car. It is the same with a computer.
If your computer does need to be replaced, chances are you already know this. But if you’re not sure and some days it could go either way, these tips will help you decide.
Laptop / Desktop: What type of computer do you have? Generally desktops are much easier to upgrade over a laptop. Some laptops due to their small size can’t be easily upgraded so you may not have a choice.
Hard drive upgrade: New SSD’s (Solid State Drives) are super quick when compared to the traditional HDD’s (hard disk drives) and I highly recommend them on all computers to give them a significant speed boost. The main issue with SSD’s drives are they generally hold less information that a HDD but that is becoming less and less of an issue as prices drop.
Memory / RAM upgrade: Some cheap computers are underpowered from day 1 with most of them needing a memory boost. But depending on your usage even a great machine bought a few years ago could benefit from extra memory. Generally adding extra memory is a fairly straight forward task so speak with your IT consultant to see if it is worth adding some extra memory in your machine.
Video card upgrade: As time rolls on games and high end graphics applications are getting more and more demanding. The days of stick-figure animations are gone and lifelike 3D is the new normal. With that improved experience comes a huge strain on your computer’s graphic resources. If you are a gamer or need high end applications for your business you can often super-power your computer with a single component – a new video card. Speak with your IT tech to see if a graphics card will give your current system a nice speed boost or whether a new system is required.
Data / Applications Transfer: A lot of people overlook this and purchase a new computer thinking it will be a cheaper way forward. What they forget is that their old applications may not run on a new computer, that they need all their old data transferred and things like email and printers need to be setup and installed. When upgrading your current system you don’t have to worry about this.
Computer Service: Sometimes your hardware may all be fine and your computer just needs a service and cleanout. As time goes by old files and settings get left behind which slowly start to slow the computer down. Dust and dirt also get clogged in vents and fans causing the computer to overheat and slowdown.
Where to draw the line: There are other upgrades such as the CPU (the brains of the computer) and the motherboard (where all the parts plug into) but once you’re in that territory, it is really time to go for a full replacement – you will save money by getting a computer that meets your needs and can grow with you.
Is your computer letting you down? Give us a call at 08 8326 4364 or on firstname.lastname@example.org to help you with upgrading or selecting a new computer
Batteries are rarely talked about – until they are nearly empty and then we will beg desperately for a charger, hoping to get enough juice to last through to the end of day. Batteries are a miracle of engineering that get taken for granted when full and cursed when they are flat.
If it feels like your battery is running out faster, you might be right. It’s not because of ‘battery memory’ and needing to be cycled (that’s an older battery type called Nickel–metal hydride or NiMh), it’s because the modern Lithim-ion (Li-Ion) batteries in phones and laptops just simply wear out over time.
Using some of these tips will help extend the life of your battery:
- Keep your battery at room temperature. Heat is the one factor that reduces a batteries life so try and keep the battery between 20 and 25 degrees Celsius (even when not is use). Check your vents are clear with good airflow, and if necessary, help it out with a cooling laptop stand.
- Charge whenever you can. Lithium-ion batteries don’t like all the time being charged all the way up and drained all the way down. Give them a little charge here and there, and they’ll be happy. Also don’t fully discharge a lithium-ion battery.
- Think about getting a higher capacity battery. Carrying a spare battery is good but batteries deteriorate over time whether they are used or not so a higher capacity battery may be more beneficial.
- Remove the battery when the laptop is plugged in all the time. If you use your laptop all day plugged into the power think about removing the battery and only connecting it when you need to use the battery.
- Charge batteries before extended storing: For extended storage charge the battery to around 40 – 50% before storing in a cool place.
- Use energy settings on your device. Think about lowering the brightness on your laptops, tablet or phone screen and use “hibernate” or “sleep” modes on laptops in order to use less battery power.
Yes your battery will wear out over time but you can help it keep its charge by following the above steps.
Due to their portable nature laptops usually receive rough treatment but are one of the most fragile pieces of tech you’ll ever buy. Here are five easy tips to help extend the life of your laptop.
- Avoid sharp movements during use:
While some new laptops have an SSD (with no moving parts) for storing data, many laptops still have a mechanical drive. The drive has a head and a constantly spinning data storage disk. The head hovers microns over the surface of the spinning disk and one knock can cause them to collide. Just like a deep scratch on a DVD the data on that section will be corrupted and lost or even worse all the data on your drive can become unreadable. We also see a lot of people putting their computer into sleep mode or not even powering them off before moving the device. Always make sure you power down or put into hibernate the laptop before moving it or packing it away.
- Keep it cool:
Your laptop has a few ways of telling you when it’s too hot – the fan, auto-shut off and the heat of the case. Many component in your laptop are generating heat and the harder it’s working, the more heat it generates. The fan runs to blow that heat out the vents and keep the components cool enough to continue operating. Because there is no clear temperature indicator, your fan volume is the best guide to monitoring laptop heat. While the laptop is working hard (and getting hot), the fan will spin faster and louder – it is not uncommon for it to sound like a hair dryer. Help it out by keeping your fan vent clear of books, blankets, and other blockages. A regular internal clean out (performed by a professional) is also a must to help keep the laptop innards clear of dust.
- Respect the cords:
Inside those power cords are a bunch of delicate wires begging you to be gentle with them. You would think they should be able to take a beating, get bent, twisted and run over with chair wheels, but unfortunately they are not. Keep cords clear of sharp or flat-edged items and when wrapping for transport try to remember how it came out of the box. When moving the laptop wrap the cord gently around itself or the power adapter and secure with Velcro or similar.
- Carry it in padded style:
A laptop will endure many bumps and bangs as the bag is moved around, even with careful use. So look for a bag that not only fits your laptop but is also well padded. Ideally your bag will have front, back, bottom, top and side padding as well as a waterproof outer. If backpacks aren’t your style, look for padded or hard-shelled sleeves.
- Regularly back it up:
Laptops provide fantastic mobility but are quite fragile. While a regular backup won’t make your laptop components last longer, it will make any issue you encounter easier to deal with as you won’t loose all your precious data. Consider a cloud based or off-site backup for additional protection, so no matter what happens with your laptop you still have all your important files.
Call us at 08 8326 4364 to give your laptop a life-extending service.