Bought a New Device? Here’s the Essential Tech Prep You Can’t Afford to Skip

New Device SetupIt is fun and exciting getting a new device. Sellers like to say that it is ready to use straight from the box – and it is – except not quite the way you need it to work. Yes they all turn on, connect to wifi, and sure, you may be able to browse websites but what about emails, printers, your line of business software, security programs, software updates etc etc. Taking the time now to prepare your new device will save you time, stress, and quite possibly money.

So before you jump in head first here are some of the things to be aware of:

Security Updates and Fixes

The device doesn’t usually come directly from the factory to your office, the device has been in the box for at least a month. In the world of technology a month is an eternity. During time on the shelf, new viruses have come out and new software weaknesses have been discovered. Fortunately, new updates to combat these problems have been released and need to be installed before you go browsing the Internet. We can make sure your device is up-to-date and set to auto update in the future. That way, you know your device is safe to go online.

Data Transfer From Old to New

We can help transfer your data from your old machine to the new one. This way all your important documents and emails are there ready for you to continue working.

Setting up Email and Software

Often email programs need special configurations and settings to connect properly. We find people can sometimes get stuck and not able to send emails or get access to all their old emails. We can get all your emails transferred & setup along with all your other line of business software.

Setting up Hardware

Do you need to print, scan or connect the device to another peripheral?  These tasks that should be plug-and-play but as you know with computers nothing is ever as easy as it sounds!  We can help get you set up, with everything tested and working.

 

Setting up the Network

While tapping in a wifi password is easy enough but it doesn’t mean your browsing is secure or even as fast as it could possibly be. There are also other settings like mapped drives and connections to cloud based services that all need to be setup and tested.

 

So if you have purchased a new device through us we will have done a number of these things before we deliver it and can help and assist with the other steps when onsite. If you are purchasing a new device yourselves it will pay to at least speak with your IT professional to make sure everything is compatible with your network and setup.

If you need more assistance we would love to help you out. Give us a call at 08 8326 4364 or email at support@dpcomputing.com.au.

Why Is My Computer So Slow?

Computer running slow?Your computer used to speed through startup and open up things fast but now it is struggling to crawl along! Everything takes so much longer or freezes without warning. Something isn’t right with your computer but you don’t know what it is and how to get the speeds of days of old back again?

Computers can start to slow down within 12 months. It is not because their parts are broken or faulty. It may not even because you have so many programs open that you lose count. Slow computers have a number of causes and the most common ones are easily fixed.

Background programs

Background programs are a major cause of slowdowns. Whenever your computer is turned on, it’s running programs in the background. You didn’t start them and they may not be essential to operation, but they start anyway and continue running in the background.

Many of these programs and invisible as they don’t have windows or anything to look at. A good example is your security or antivirus program – you don’t notice it running but you know it’s running in the background and protecting you from malware.

As you install and remove applications over time, programs slip into the background and slowly suck up your computers resources. Programs such as the iTunes helper, Acrobat updater, Cortana, Skype and Spotify are all silently running in the background. You can speed up your system by setting these background programs to run only when you needed or uninstall them completely.

Application bloat

How do software developers improve on their last version of a program? They add more features of course! The problem with this is that the applications bigger and bloated with features you may not need or even know about. The application though now needs more and more resources. The developers have the fastest computers and assume that you do too! This means a computer only 1 to 2 years old can slow to a crawl after a software update. As some updates happen automatically you may not even know it happened – just that your computer is suddenly making you very unhappy. Eventually after multiple updates from a variety of programs your system grinds to a halt. We can remove unused applications or increase your computers power as required.

Slow hard drives

Your data is stored on a device called the hard drive. It is usually a mechanical type that has a spinning platter with a moving head that reads the information. If your data is spread out across lots of places on the platter, the hard drive head has to go back and forth thousands of times just to retrieve a single file. Unsurprisingly this takes time causing your computer to appear unresponsive.

We can optimize your data to give the hard drive a break, but a better solution is to upgrade to an SSD. That’s a Solid State Drive that stores data in memory chips (like a USB or thumb drive) and has no moving parts. Without the physical need to move a hard drive head your computer can access data much faster.

As with most things once your computers starts slowing down the causes multiple and your system starts to crawl. The background programs continue to multiply, the bloat keeps on occurring and the hard drive begs for relief. Rather than buy a whole new system take your computer to a professional for a service and tune up to help return the computer to how you remember it was –  all for a fraction of the cost of a new system.

Contacts us at support@dpcomputing.com.au or on 08 8326 4364 to book your computer in for a tune up and service.