Computer Support Services
DP Computing
are an IT and computer services company with offices in Adelaide and Sydney. From these locations we support clients right across Australia. We offer a number of computer related services aimed
at SMB's (small and medium sized businesses) and SOHO (Small Office
/ Home Office) businesses that cannot afford or don't have the
need for a full time computer technician on staff. Our aim is
take take the stress of computers and associated technology off
of you and your staff by providing the following professional
services:
We also provide
support services for companies with small in house IT support
departments and local hands on support for companies
with interstate or overseas IT departments. If required staff
can also be provided on short term contracts while in house IT
support technicians are away on holidays or for other reasons.
We also represent a number of other IT organisations within South
Australia and New South Wales by providing support services directly to their clients.
Please see our wholesale services
page for further details.
No minimum
monthly payments or ongoing contracts are required. You can either
use our services when needed or a plan can be created to suit
your specific needs.
Click here
to view testimonials from our clients.
Computer
Consulting
DP Computing
provides a wide range of technical and professional services to
assist the business community achieve a higher level of productivity.
If you require any sort of advise or help on your computer needs
please contact us to see how we can
assist you.
Computer
Troubleshooting, Repairs & Onsite Computer Services
DP Computing provides 24/7 computer support services to businesses
in the Adelaide (South Australia) and Sydney (New South Wales) areas. Our support technicians
can come to your premises and solve or repair most computer and
IT related problems on the spot. Remote support for an immediate
response can also be arranged.
DP Computing
can also provide local IT services and support to the Adelaide
or Sydney offices of companies based interstate and
overseas. Temporary people can also be provided for large system
rollouts and office relocations. For more details on the wholesale
services we provide click here.
Our team of
mobile IT and computer technicians can help you with the following
services:
-
ad hoc computer, laptop and PC troubleshooting.
- regular
system maintenance, service and ongoing support.
- outsourced
IT support.
- cloud and
hosted server and desktop solutions.
- desktop,
server and laptop repairs.
- outsourced
IT support solutions.
- new computer
setups, installs & data transfer.
- server
installation, maintenance and troubleshooting.
- network
troubleshooting (including NBN and Cisco
devices).
- server
migration and administration.
- malware
(viruses, adware, trojans, rootkits etc) removal.
- data recovery
from dead or failed computers and laptops.
- hard drive
destruction.
- server
and desktop virtualization (Hyper-V, VMware)
- repair,
setup and configuration of tablets and smart phones.
- office
setups, moves and relocations.
We cover most
regions around Adelaide and Sydney. We also travel across Australia and have clients
in remote locations in the outback. For an overview of the areas
we cover please see here.
All makes
and models of computers, laptops and tablets (including Dell,
HP, Compaq, IBM, Acer, Asus, Lenovo, LG, Samsung, Toshiba, Fujitsu,
Supermicro, NEC and more) can be repaired by our experienced technicians.
We also have
a large workshop located in Morphett Vale that handles system
builds / upgrades / repairs, malware removal jobs, screen replacements
on laptops, tablets and smart phones and other larger jobs.
To request
onsite computer support please contact
us now.
Cloud
Computing
DP
Computing's experienced techs can help your business migrate to
the cloud and support your business going forward using the cloud.
Our cloud
computing services range from hosted Exchange email (Microsoft365, MPExchange, Intermedia etc), online file storage
(Sharepoint, Teams, Soonr, Autotask Workspace) right through to
cloud servers (Azure & AWS). Our services can incorporate
SAAS (Software as a Service), PAAS (Platform as a Service) and
IAAS (Infrastructure as a Service).
We also assist
businesses with email migration and data migration from on premise
to cloud solutions eg POP3 to O365, Gmail to O365, on premise
file shares to Sharepoint Online etc.
We are also
resellers for the O365 (Office 365) and M365 (Microsoft 365) range
of products.
We can also
help protect your business with an efficient online backup system
for a low monthly cost. We can backup individual files right through
to complete virtual machines.
Please contact
us for further details on how cloud computing can benefit your
business.
Network
Monitoring
Using our
specialised system monitoring tools we can remotely monitor your
computer network and any attached equipment. When problems arise
our technicians can be notified via SMS and / or email and help
solve the problems ASAP. Please contact
us for further details on our remote monitoring plans.
Data
Cabling
We can provide
the full range of data and phone cabling services to business
and corporate clients across Adelaide and South Australia. See
our Adelaide Data Cabling
page for more information.
WiFi
/ Wireless Networks
DP Computing
can help design, install and maintain your wireless network. Having
experience with colleges, motels other large sites and working
knowledge of brands such as Ubiquiti,
Meraki, Ruckus, WatchGuard,
Cisco, Ekahau and Aerohive, we can assist
with both small and large wireless rollouts and ongoing maintenance.
Through our
partnership with WatchGuard
we also provide secure WIFI solutions through their Wireless Intrusion
Prevention System (WIPS).
Remote
Support
DP Computing
support staff can remotely fix and troubleshoot issues remotely
using a specialised remote system access software. With this software
our technicians can solve issues across the city or even overseas
just as if they are sitting in front of the machine. This facility
allows us the ability to respond almost immediately to help resolve
issues you may be experiencing.
Please contact
us for further details on remote support.
Cyber
Security
We offer a
range of security services for businesses located in Adelaide.
Our cyber security services include:
- Security
auditing.
- Staff training.
- SMB1001 certification.
- Hardware
and software solutions (including antivirus / security software,
firewalls, UTM's etc).
- Ongoing
administration.
- Security
testing.
- We support
a variety of brands including WatchGuard,
Cisco, Sophos and Trend Micro.
Computer
Servers & Networking
We can supply
and install network servers to help share files, printers, internet
access and provide remote access to your offices. We also offer
installation and ongoing administration of specific LOB servers
for industry specific software.
Hardware
/ Software Sales
DP Computing provides computer systems to the highest performance
and quality standards available at a reasonable price. We recognise
that when someone purchases a computer system they are not just
buying a product but a solution to their needs and thus DP Computing
provides the before and after sales service and support that you
require.
eWaste
and Data Destruction
We
can assist with the data destruction / deletion and then disposal
via eWaste recycling services of your old equipment. With the
amount of sensitive and personal data on computers, you cannot
simply throw away your old machines. You need a trusted service
to properly delete all data as well as then recycling as much
of the system as possible. Please contact
us for further details on this service.
Internet Services
Speeds and reliability of the Internet can be questionable in particular areas across Australia. DP Computing can help assist with a variety of options that can help improve the reliability and speed of your internet service. These options include other Internet connections such as enterprise ethernet, business fibre, Starlink Satellite and Internet bonding options. Please contact us so we can discuss the options available at your location.
If you have
any queries or would like to discuss ways in which we can work
together please contact us for further
information.
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