What Can You Do When Your Equipment Fails?

Compuer Failure

Your business has invested heavily in information technology and you depend on this equipment to support your business. Then the inevitable happens and the equipment fails and you are left scrambling to find a replacement solution. It is a tough place to be in, but it can also provide your business with an opportunity. Continue reading

How Backup Software Can Save Your Business?

There’s a saying you may have heard before: “Two is one and one is none”. This simple phrase emphasises the importance of having a backup plan. Things can get lost or even break in the field. It’s why skydivers always have more than one more parachute on any given jump. If the main parachute malfunctions for any reason, they can disconnect it and deploy the reserve parachute to safety.

It’s an extreme example but it illustrates an important point that’s also applicable in business – You need to have redundancy. No business owner likes to think of the possibility of losing their valuable data. The reality though is that the future is never absolutely certain. Anything can happen.

Here we’ll look at how utilising backup software can save your business. Continue reading

Hard Disk Drives – Why Do They Fail and What Can You Do About It

Failed Hard DriveWhether it’s your computer’s internal unit or an external device, hard disk drives allow us to store electronic information. Also known as an HDD, you can store tens of thousands of files on each of these devices, so they can work as the archive of your business. Like other electronic devices, hard disk drives can fail and send any company into a small panic. There are many reasons these devices malfunction and there are several steps you can take to prevent it from happening. And, in case it’s too late, you may still be able to restore your information. Continue reading

Why Do Computers Break?

Why Do Computers Break?As you know computers always break at the worst possible time, but what things can actually cause that that failure? It is easy to think it was something you did at the time of the crash, but normal user actions are rarely the cause of the issue. In this blog post we list some of the real reasons for a computer crash.

1. Physical Damage

People drop their laptop or spill things on their systems. Liquid damage is a big problem with spills the main cause – this could be anywhere from a spill on the keyboard or even a flood that reaches the computer. Laptop users need to be really careful when putting down their systems – surfaces can often have small puddles (especially cafes and kitchen tables). If you are lucky and the liquid didn’t fry the circuits and ongoing corrosion is likely.

A dropped or knocked computer isn’t going to be happy. Even a light bump can cause loose cables, disconnections and internal damage.

2. Age

Computer parts have an expected lifetime, especially moving parts like fans or mechanical hard drives. Some computers can run 24/7 for up to a decade, while others can be barely used but fail within warranty. When age is the issue there are usually early warning signs like extra noise or slowing down, but the actual ‘break’ generally happens when you go to turn the computer on, perhaps after a crash or overnight – either it makes a valiant effort before giving up, or nothing happens at all. Sometimes lasting age is the luck of the draw with how it was manufactured, and quality does play a big part in how long it can keep churning.

3. Power Surges

Computers are very sensitive to both surges (too much electricity) and brownouts (not enough electricity). Some indicators of power issues are when the lights are dimming or flickering (during a brownout) or glowing just a tad too strong (during a surge). These variations usually last long but they can easily break your computer. A surge protector can guard against mild increases in voltage, but brownouts and strong surges can still cause damage unless a high end UPS (Uninterruptible Power Supply) is used.

4. Heat

Overheating is a big contributor to a computers death. The insides of a computer runs hot and they need plenty of cooling to keep them working optimally. You might not feel it from the outside, but internal components can rapidly build up heat that needs to dissipate. When fans and vents get blocked with dust the temperature continues to rise and components can bake themselves to failure. When the computer reaches a certain temperature the computer will automatically switch off (to try and cool down), however the more times this happens, the more likely your computer is to die.

5, Hard Drive Failure

Your data is stored on a hard drive and if you have a mechanical hard drive (most people do), it works a bit like a record player with a spinning ‘platter’ and a needle that reads it. General usage, small bumps, liquid, age, surges and overheating can all trigger hard drive failure. As well as making your computer unusable, hard drive failure means your data is also lost. While sudden breakage might leave you surprised, take note of any strange noises or repeated crashes and always back up your data.

Like a car, your computer needs to be serviced regularly. We can check your computer to make sure it is running right and will keep on working for you. Give us a call at 08 8326 4364 or drop us an email at su*****@dp*********.au.

All Hard Drives Eventually Fail

Hard Drive Failure

 

 

It is only a matter of time before all hard drives fail. Yes some may last longer than others but as they are mechanical with spinning parts and they will fail eventually. What things should you look for that point to a failing hard drive?

You can start by watching for these signs:

Your Computer Slowing Down
As hard drives contain moving parts, the slower they get, the slower your computer gets. It is like a record player, with spinning plates and a needle whipping from side to side. Your hard drive may eventually take longer to spin up and longer to retrieve files –  this will have an impact on everything you do from booting your computer to starting your applications.

Not Booting
During the initial boot up stage, your computer consistently reading from your hard drive. If your computer can’t see the hard drive or has issues reading files then Windows won’t boot.

Corrupted Files
Sometimes a file won’t open because the computer says it is corrupted. Some essential pieces of the file are missing, and unlike a book where a missing page is only inconvenient, it is a deal breaker for computers.

Noises
You should make yourself familiar with the normal noises your computer normally makes as when the hard drive starts to fail these noises can change. You might hear clicking, grinding or even a sci-fi phaser noise. Noises may get louder or speed up during heavy file access.

The Blue Screen Of Death
This is when your computer locks up and only shows a blue screen with an error code. While a blue screen may indicate any number of things it can also point to a failing drive. The more often your computer does this, the more severe the problem is.

Whenever something is clearly wrong, the key is to stop and turn your computer off. Continued use can result in more data loss. Even if you don’t have a backup yet, turn it off now because the large task of backing up can cause extra strain on an already delicate hard drive. It’s tempting to hurry and try to get a quick copy of your files, but in these cases it is best to seek immediate help from a professional.

Also remember to regularly backup all your important data. Sometimes you will get the tell tale signs of a failing drive as listed above and other times you may not get any warnings.

If you hard drive is failing or has failed bring it to us and we will do all we can to retrieve your data. Contact us on 08 8326 4364 or su*****@dp*********.au as soon as you can.