Today, business is all about streamlining and finding efficiencies and that extends to embracing all-in-one computers for some businesses and requirements. Users get a desktop computer that integrates the computer and monitor into one unit. But as with most things there are positives and negatives to consider. Continue reading
In today’s world, companies seem to be having security issues most weeks. These issues relate to 5 main problems. Is your company guilty of any of them?
1. No Backups
A shocking number of businesses do not back up their data properly. According to market research company Clutch, 60 percent of businesses who suffer a data loss shut down within six months.
Even with companies that think they are doing their backups correctly they never regularly test those backups. It is a step that businesses miss surprisingly often\ so don’t be that business that only finds out that their backup isn’t working when it is already too late.
2. Being Reactive and Not Proactive
Technology is changing on a daily basis. Attackers are always working on new ways to break into businesses, hardware is evolving faster than most of us can keep up and old systems fail due to wear and tear. A huge number of businesses wait until these issues impact them directly before they respond. This results in higher costs, longer downtime, and harder hitting impacts.
By responding to hardware warnings before it fails, fixing security holes before they’re exploited and upgrading systems before they are out of date: IT can be done right. Being proactive about your IT needs means systems do not have to break before they are fixed. This results in less downtime, fewer losses and lower IT costs for your business.
3. Poor Passwords
A surprising number of people will use weak passwords to secure their accounts. Even more will write down their passwords on a post-it note right next to the computer. In other cases many people have no passwords at all! Strong passwords act, not only as a barrier to prevent unwanted entry, but as a vital accountability tool too – when system changes are made it is essential to be able to trace back to the account that made that change.
With an weak or insecure password tracking the individual responsible for reports or accountability becomes impossible. This can result in both auditing disasters on top of technical ones.
4. Little or No Staff Training
People are commonly the weakest link when it comes to IT security. Implementing IT security can be a bit like having state-of-the-art locks on a door propped open with a milk crate when staff aren’t trained to use that lock.
Often businesses can justify spending big on security hardware and software but spend zero dollars on training staff to use them. In this instance, a little goes a long way. Security training can help staff to identify a threat, stop it at its entry point and avoid any issues that may have occurred if the staff member hadn’t had any training.
5. Weak Data Controls
Some companies take an ad-hoc, fast and loose approach to data storage. Often crucial data is spread across many devices, copied needlessly and even left unsecured. Client data can be found regularly on employee laptops, mobile phones and tablet devices. These devices are prone to being misplaced or stolen along with any data they contain.
Most companies focus on the costs of devices and hardware purchased for the business. The reality is that the data held on those devices is always worth many times more than the device that holds it. For many firms, their approach to data hasn’t been changed since when the firm was first founded. Critical data is often held on single machines that hasn’t been updated because they hold that critical data. Such machines are clearly vulnerable, outdated and of course prone to failure.
Common problems with simple solutions
Each of these common issues have simple solutions to secure against IT failure. With a professional eye and expertise in the field, every business should be defended against IT issues that risk the firm.
If you are in South Australia and need help securing your IT system, give DP Computing a call on 08 8326 4364 or at email@example.com.
Outsourcing has become a dirty word. It implies that you are taking jobs and work offshore or giving up oversight over a key part of your business. Proactive It Support or Managed Services (or MSP – Managed Service Provider) is the complete opposite of that and is a local solution. Your business already looks for help in various places, hiring consultants, agencies and other contractors, all so that you can focus on running your business. Proactive IT is simply another of those specialized services, designed exclusively to help with your technology needs.
A True IT Partner
Our team act as partners dedicated to achieving your business success. We are able to analyze your strategic needs to tailor IT solutions specific to your business requirements. We work hand-in-hand with you to design, implement and maintain your IT and keep you involved at every step of the way. We will also be up to date on industry news and where relevant can apply it to your business so you don’t lose your edge. When new software versions are released, we can help you make informed decisions about whether to upgrade, stick with current version a little longer or switch to an alternative. You will have a true partner on your team that’s always looking out for you and your business.
Since our team get to know your business so closely, we are able to ensure all your tech support and maintenance is handled quickly and without disruption to your daily running. You will be able to keep your employees on task while our experienced technicians work through the issue, often remotely so the response is quick and disruption is kept to a minimum.
Visible and Accountable
Unlike standard outsourcing where you lose control of certain elements and are left to hope for the best, Proactive IT Services are completely transparent. You can get reports on the status of your computers or networks, the number of support tickets we’ve answered and exactly what we’ve been doing to keep your technology up and running. This level of visibility also means you’re able to see IT trends across your business and make strategic decisions to improve productivity and efficiency.
It Is A Local Solution
All of us have called a support number and found ourselves stuck in a frustration loop with an overseas call center. It is almost the entire reason outsourcing has earned a bad name. Our Proactive IT support service is actually a local service, a real-life business near you who employs local people and supports the local economy. Keeping your IT support nearby means you can get the tech assistance you need, with local knowledge, and customer service standards that make the process easier.
You Stay Protected and Prepared
Part of any Proactive or Managed IT service is to ensure your computers, network and digital devices are secure against threats. This means updates, patches, scans, tweaks, backups and system maintenance are all done for you. Your employees no longer have to worry about making time for these tasks and you don’t have to worry that they are getting skipped and opening up your systems for possible attacks. This level of proactive support ensures problems are stopped before they can occur and your business is able to keep on functioning. If anything ever goes wrong, your IT provider will have prepared disaster recovery and continuity plans so that you are up and running asap.
It Is Cost Effective
With Proactive or Managed IT, you will be able to reduce infrastructure costs very quickly as your IT partners are able to recommend better, faster solutions such as cloud storage and mobile technology. Instead of replacing hardware and software when things break, your IT experts will present plans with multiple cost-saving options and strategies. These can often extend to licensing and training too. Productivity improves as the technology begins to work with your processes and employees, not against them. Predictable costs are important to every business, which is why Proactive or Managed IT is the right choice. You’ll know your monthly expenses are capped, and you’ll be able to avoid expensive surprises.
Considering Proactive or Managed IT? Then reach out to us today on 08 8326 4364 or firstname.lastname@example.org.
Congratulations on starting your new business! Costs can easily escalate and tech is often one of the bigger expenses. Just the sheer number of technologies available can overwhelm and confuse you. The latest tech has amazing features you didn’t know you needed, and suddenly your budget has gone skywards!
So how do you get the tech right for your business, without all the headaches and drama?
Do You Actually Need It?
Using a cloud application may mean you can skip the big server purchase and the ongoing maintenance costs of a server. Many line of business applications will have a cloud option that allows you to get all the benefits without the big upfront expense. So before you make the hardware purchase, look at what applications you require and whether a cloud version will suit your needs. You may be able to start with a basic package and expand to new versions as your business grows.Things to consider include: do you require remote access, will you need collaboration, do multiple users require access. This level of detail can be overlooked and causes expenses to spiral.
Get Professional Advice
It is easy and cheaper to ask friends and family what their recommendations are, but there are many more factors to consider than just their personal preference. Of course you can trust their input but they may be speaking from a consumer perspective, basing their recommendation on brand loyalty or on how another business does things (which may not be the best business model). As every business is different and matching the correct technology with the business can save you a lot of money and time in the long run.
Buy Business Grade
The majority of computers and laptops you see in the big department stores are not up to business standard. They are designed for home users to perform quick tasks and not run a full 8 – 12 hour (or more) a day workload. Business grade systems have additional features that your business needs, plus longer warranties and better support. Even attached peripherals like network switches and printers are built to a higher standard, to last longer and perform better.
Businesses grow and evolve during their first few years and the last thing you want to do is go out and buy new tech, playing catch-up and cobbling together an assorted mismatch of devices. Your new technology should be as flexible as your business, which means making purchasing decisions based on business strategy and not just on price. Perhaps this means instead of workstations for employees, they may only need tablets or rather than having a fixed point of sale system, you might choose mobile checkout devices so your staff can assist customers on the go. These two examples highlight how easy it is to commit to certain tech because it is ‘what you do’ but later discover you’re locked into a certain way of doing business. Trying to change business processes down the line impacts productivity, efficiency and culture in a big way, so we recommend buying with your future success in mind.
Choose A Trusted IT Partner
During your initial set up and growth, you will need an IT partner who can not only help with your purchase strategy but support you through any problems as they occur. That is the difference between a partner and a supplier, a partner is committed to driving long-term business success for you.
You can call on your partner and know they are immediately up to speed with your business, they know how IT can help leverage your competitive advantage and which critical systems they should focus on.
Getting good technology in place shouldn’t be seen as just an expense. It improves your productivity and allows you to serve your clients and customers better while enjoying consistent growth.
If you need an IT partner to help your business grow, give us a call at 08 8326 4364 or email@example.com.
Each day we repair many computers and laptops, but unfortunately this is often ‘closing the barn door after the horse has bolted’. Computers have a habit of failing at the worst possible time – like when an important project or quote is due. To combat this we have a preventative maintenance service (AKA a managed service) to remotely take care of all the computers in your office, protecting you against both threats and system failure.
Anti-virus always up-to-date
While many computers have anti-virus software installed it often is out of date or the subscription has expired. These systems are at risk every minute they spend online, as the anti-virus simply will not pick up and stop an unknown threat.
With our preventative maintenance plans we can make sure your anti-virus definitions are always up-to-date, keeping your computers and network secure against even the newest viruses.
Hackers spend their time figuring out ways to break or crack into computer systems. Software companies like Microsoft regularly release patches to close these holes. Windows is supposed to automatically apply these patches but we often find that isn’t the case – patches didn’t download properly, were canceled or produced an error. Our services involve remotely checking that each patch has been applied successfully and troubleshoot any issues.
Early failure detection
Some parts in your computer log events when they’re about to die. Unfortunately, they’re not literal alarm bells so can’t easily be seen by end users. We can monitor these and advise repairs as required.
Every computer slows down over time – hard drives become cluttered, new windows updates installed and ghosts of uninstalled programs still remain. We can remotely schedule and run a regular maintenance routine that will keep your system running in top condition and at the best possible speed.
With our proactive or managed IT services you can enjoy the benefits of having your own IT specialist team at one flat, low monthly cost. Your employees can continue to use your computers as normal with the only difference is that problems are found BEFORE they happen and your systems have the very best attention and security against threats.
Don’t be reactive contact us now on 08 8326 4364 and start being proactive with your IT systems today.