Common Technology Myths

For a while now, technology has played a significant role in our lives. But as with most things, myths pop up and persist.

  • Can I leave my smartphone charging overnight?
  • Macs don’t get viruses?
  • Browsing in incognito mode it totally anonymous.

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7 Signs That Your Computer Is Infected With Malware

Infected Systems

Malware (short for malicious software) is an umbrella term that encompasses many different types of malicious code including:

  • Viruses
  • Spyware
  • Ransomware
  • Adware
  • Key loggers
  • Trojans
  • And more

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Ransomware is a Risk for Everyone – Big or Small!

Ransomware - Need To Know

Most people see reports on ransomware hitting government departments,  hospitals and other big name companies. As such they think it won’t happen to them as the bad guys are just targeting the larger companies and organisations, but ransomware can just as easily infect your own computer. Continue reading

Why Everyone Should Be Terrified of Ransomware

Malware

If you want to scare someone in computing then start talking to them about ransomware. There are few things as scary for IT professionals as the prospect of systems locking up with hackers demanding money to return things back to normal. Continue reading

7 Things You Need to Know About Ransomware!

Ransomware - Need To Know

Ransomware is a when cybercriminals kidnap your data (via encryption) and then demand money so that you can decrypt your own data. It sounds scary and it certainly is! Here are the top seven things you need to know about ransomware. Continue reading

Do Macs Get Viruses and Malware?

Do Macs Get Viruses?Most Apple Mac owners believe their computers are immune to viruses and malware. Even Apple has run advertising campaigns promising that its computers “don’t get viruses”. Those who have owned a Mac for years, decades even, are particularly prone to believing that it indeed the case – after all, nothing has happened to them yet! Regrettably, Macs do get viruses and the threat is getting even larger. Continue reading

Common Types of Malware to Watch Out For

Infected SystemsWhat is a virus and is it the same as malware?

Malware describes software designed to act maliciously on a computer. The name ‘malware’ is a shorthand for ‘malicious software’ and describes exactly what it is. A computer virus is a single type of malware that can cause harm to your PC, but it is only one of many. Other types of malware are listed below.

Adware

Short for advertising-supported software, adware is a type of malware that delivers adverts to your computer. These advertisements often pop-up and are intrusive, irritating and  designed to trick you into clicking something you don’t want. A common example of malware is pop-up ads that appear on many websites and mobile applications.

Adware often comes bundled with “free” versions of software that uses these intrusive advertising to make money. Commonly it is installed without the user’s knowledge and are purposely made to be difficult to remove.

Spyware

Spyware is designed to spy on the user’s activity without their consent or knowledge. Spyware is often installed in the background, collects keyboard input and can harvest data from the computer, monitor web activity and more.

Spyware typically requires installation to the computer. This is commonly done by tricking users into installing the spyware themselves instead of a software application that they thought they were getting. Victims of spyware are often be completely unaware of its presence until the stolen data is used elsewhere (ie in a fraudulent bank transactions or stolen online accounts).

Virus

A computer virus is a form of malware that is installed inadvertently, causing damage to the computer and / or user. A typical virus may install a keylogger to capture passwords, logins and bank information from the keyboard or it might steal or delete data, interrupt programs or cause the computer to crash.

Modern virus programs commonly use your computers processing power and internet bandwidth to perform illegal tasks remotely for hackers. The first sign of this can be when the computer sounds like it is doing a lot of work when no programs are running. A computer virus is often spread through installing unknown software or downloading attachments that contain more than they seem.

Ransomware

Ransomware is a very malicious variety of malware that prevents the user from accessing their own files and data until a ransom is paid. Files within the system are often encrypted with a password that won’t be revealed to the user until they receive money usually in the form of bitcoin.

Instead of accessing the computer as normal, the user is presented with a screen which details the contact and payment information required to access their data again.

Ransomware is typically downloaded through malicious file attachments, email or through a vulnerability in the computer system.

Worm

Another type of malware is the computer worm. Worms spread across computer networks by exploiting vulnerabilities within the operating system. Often these programs harm their host networks by consuming large amounts of network bandwidth, overloading computers and using up all the available resources.

While similar to a virus a worm is able to both copies of itself and spread independently. A virus must rely on human activity to run a program or open a malicious attachment while worms can simply spread over the network without human intervention.

If you would like to make your business secure from malware, give us a call at 08 8326 4364 or via email on su*****@dp*********.au.

Why Your Business Needs a Firewall With Unified Threat Management

Unified Threat Management - FirewallUnified Threat Management (UTM) is a special kind of firewall solution focused on proactive protection. Consider it like a team of virtual bodyguards that stand at the door between your business and the internet, keeping trouble out while your legitimate traffic can come and go normally.

With the increasing number of connected devices in your business network and the different ways your employees can now connect, it is more important than ever to set up dedicated security systems that give integrated protection. UTM is a series of solutions that work together, simultaneously layering your protection across the board. We’ll cover the four main inclusions here and show exactly what they can do for your business.

Robust Firewall

Put simply, a firewall keeps an eye on all the data coming in and out of your network and looks for anything abnormal. While every home PC comes with a software firewall built in, those ones pale in comparison to what a UTM firewall can do. Remember the team of virtual bodyguards? Imagine the home firewall asking nicely if the data should be doing that, while the UTM slams the data to the ground and demands answers. Its job it to make sure the data entering your network is safe, that it is not part of a cyber-attack, and that in the rare event your network becomes infected, your servers aren’t being used to attack another business.

Anti-virus Where it Matters

With so much new malware being released daily, it’s easy to fall behind in updates and discover you’ve been infected. Your employees are likely doing their best, but manually scanning each file can be exhausting and time-consuming. Your UTM anti-virus is built into the firewall, ensuring known or suspicious malware is stopped at the door removing any risk. Clearly that is the best outcome possible and will allow your employees to work at maximum efficiency, while you can run your business with confidence.

Spam Blocking

Most cyber-attacks come via email these days, with either an attachment or a link. Once clicked, the malware wreaks havoc in your network. Obviously, your employees are smart enough not to open random attachments/links, so hackers use phishing emails. These are emails that look legitimate and may refer to vendors you use, financial services you have accounts with or even seem to be from other employees. Your UTM strips down each email and checks it against high-tech legitimacy markers. If it sees anything suspicious, the email is marked as spam and either held for review or bounced away.

As the phoney emails are blocked, your employees never see the emails so they can’t accidentally open up the network for attack. While the UTM is monitoring for phishing/fake emails, it’s also culling out the general spam that clogs up inboxes. Employees will no longer have to spend precious minutes each day wading through the junk, and the likelihood of missing an important customer email has greatly dropped.

Content Filtering

In a perfect world, your employees would only access work-related sites and do work-related things online. Content filtering can help you limit the risk they’re bringing into your business via their Internet browsing. Your UTM can be set to restrict sites that infect computers, such as adult content, gambling or illegal downloads. It can also be used to restrict access to social media sites like Facebook, Twitter or Pinterest, either during work hours or completely. It’s up to your policies how much you’d like to filter and whether to add any flexibility. Some businesses allow social media during lunch breaks or have special reward hours each week. Simple tweaks like this can increase productivity overnight and give you the security you’re looking for.

You can see how a layered security solution like UTM provides a space for your business to thrive, where systems are secure, employees are able to maintain efficiency, and cyber problems stay outside the doors. The way the layers work together is more effective than a patchwork of separate systems, and a UTM is much easier to configure and maintain.

We can find the right UTM solution for your business. Call us today at 08 8326 4364 or su*****@dp*********.au!

Why Spam is a Small Business Nightmare

Why Spam is a Small Business NightmareFifteen years after the Internet world  united to crack down on spam emails, we are all still struggling with overloaded inboxes. All that unwanted email continues to flood the internet, much of it targeted towards small businesses and the impact goes wider than you might think. Here’s the breakdown of how modern spam works and how it is hurting your business.

What is spam?

Spam is any unwanted message that lands in your email, comes via text, social media messaging or any other communication platform. It might be sent to your main business account, eg your ‘contact us’ email or directed to your employees. Most of the time, spam are annoying but relatively innocent messages from another business inviting you to buy, do or see something. They are newsletters, reminders, invitations, sales pitches, etc. You may know the sender and have a previous relationship with them or they might be a complete stranger. Spam may even be part of a cyber attack.

Why you are getting spammed.

Maybe you or your employee signed up for a newsletter or bought a raffle ticket to win a car. Perhaps you got onto the mailing list accidentally after enquiring about a product, not knowing that simply getting a brochure sent through would trigger a spam avalanche. Often there is fine print that says they’ll not only use your details to send you their marketing, but they’ll share your details with 3rd parties so that they can send you messages too. That single email address can be passed around the internet like wildfire and before you know it, you are buried under spam. Sometimes your details are found through a hacked website, like the recent LinkedIn leak. More often though, your email is simply collected by a computer ‘scraping’ the internet – scouring forums and websites for plain text or linked emails and selling them to spammers. It is easy to see now, how individual office employees receive an average of 120 emails daily, over half of which are spam!

More than annoying.

We all know spam is annoying but did you know it’s also consuming business resources? Your employees are spending hours each week sorting their email, assessing each one for relevance and deleting the spam. Your email servers along with your Internet links are getting clogged with the spam flowing into your business. Too often, legitimate emails from clients and customers get caught up and are accidentally deleted. Plus the temptation to read the more interesting spam emails and productivity drops to zero. On the other side of the business, your email server might be dedicating storage and processing power to spam emails, occasionally to the point where inboxes get full and real mail is bouncing out. While most spam is simply an unwanted newsletter or sale notice, there is also the risk that any links may be a cyber-attack in disguise. Remember one click can open the door to viruses, ransomware, phishing or other security issues which a hacker can then take advantage of.

How to stop the spam?

The 2003 Can Spam Act (a global set of anti-spam laws) requires all marketers to follow certain rules – like not adding people to mailing lists without permission and always including an ‘unsubscribe’ link. So make sure you’re not accidentally giving people permission to email you – check the fine print or privacy policy. Next, look for the unsubscribe link at the bottom of the email. Unfortunately, not all of them include the link, or they hide it somewhere impossible to see. The worst spammers take that ‘unsubscribe’ click to confirm that your email address is valid/active and then sell it on.

Take control of your email and talk to us about your anti-spam protections. Call us at 08 8326 4364 or su*****@dp*********.au.