All technology you buy today comes with a warranty of some sort. In Australia you will get a default warranty and may even be offered a third party warranty option. But it is inevitable that your desktop will die immediately after the warranty runs out. Don’t worry though as you still have options.
Murphy’s Law says that you will have no problems with your computer or tech device while it’s covered under warranty. Then, as if waiting for the most inconvenient time to go belly up, the device fails just after the warranty ends.
After the frustration of finding out that the device is out of warranty, your first response might be to take it back to the store you bought it from. Even though the store may have an onsite service desk, they are likely to send your laptop back to the manufacturer for repair. That could be far away, which negates the convenience of taking it down to your local store. You could wait weeks for your item to get to the repair center, repaired and then sent back to you.
Many manufacturers also charge a premium for out-of-warranty repairs. Now that you are one or two years into a relationship with the brand, they hope you’ll decide upgrading is easier. They actually have a planned lifecycle for computer hardware and plan the warranty end accordingly.
Of course, if you are within days of your warranty’s end, ask if the manufacturer will continue to cover the technology. Sometimes it actually will. The manufacturer may also use this opportunity to sell you an extended warranty.
Some help with manufacturer warranty
Our first piece of advice? Be proactive about technology issues. Don’t put off getting something looked at. You may discover you could have saved money by having it checked out under warranty.
Check your eligibility by visiting the manufacturer’s website and typing in the product serial number to check the warranty. Quickly find the page by searching the manufacturer’s name and “check warranty status.”
It is always a good idea to keep track of when your warranty is set to expire. That way, you will be more likely to request service in a timely manner. Don’t believe us? Have you ever planned to take an item back to the store only to leave it until the return window has closed?
Small business computer repair companies specialize in repairing out-of-warranty devices. They can run diagnostic tests to determine the problem and help you decide whether it is worth the cost of repairs. If so, they can fix it at a competitive rate or recommend a replacement.
Plus, you get personalized service. There is also the peace of mind that comes from knowing where your computer is at all times. You don’t need to worry about it being shipped around the country to the manufacturer’s depot. The timeline reduces, too, as the IT experts local and can also provide onsite services.
DP Computing can help keep your computers and other technological devices up and running. Contact us today for a no obligation chat about how we can help your business.