Every business wants to be cost-conscious as saving money in one area can make funds available to expand, develop new products or pay people more. That all makes good business sense.
Technology is the lifeblood of all business success today. When you have the best tools available, you gain productivity, efficiency and transparency. Your people are likely to be happier too, which helps with staff retention. With cyberthreats on the rise globally, IT is not the best area in which to look at large cost cutting savings.
But what are the signs that you need to pay more now to avoid spending an exorbitant amount later? Here are 4 such signs:
1). Employees Are Losing Time to Tech Related Issues
In many businesses, staff are are struggling with slow, outdated technology. Constant problems with computers crashing and staff having to wait until their computer catches up or reboots wastes their valuable time and hurts staff morale.
Yes, you can implement short term fixes, but the band-aid approach can backfire in the long run.
2). There are Important Things You Can’t Do
You may be putting off upgrades to save on your IT budget. But, in your effort to spend less on tech, you are undermining your business interests.
- You put off upgrading your security systems as your current system is working fine, except that choice makes you more vulnerable to cyberattack.
- You recognize the value of integrated customer relationship management (CRM) software but don’t want to splurge on that valuable tool.
- A faster internet connection will improve your employees experience with the cloud based apps they use.
- Upgrading tot he latest versions of software you use will increase stability and improve compatibility with external users.
- Upgrading computer systems to laptops will allow staff to work at home or while on the road.
So explore the benefits of better It before your dismiss ideas due to the expense.
3). Your Customers Experience Is Suffering
Many business owners may not immediately connect IT budget and customer satisfaction, yet consumers today want convenience and personal attention. Technology like chatbots and mobile apps can improve the customer experience, and save your employees time dealing with common questions or issues.
4). You Are Struggling To Meet Industry Standards
Businesses face different industry standards to manage and protect personal and proprietary data. There can be requirements for backup practices, security, infrastructure testing and more. This can make the job of IT more complicated, but not spending to safeguard data or intellectual property risks a financial hit.
Improving operational efficiencies is a priority, of course, yet security spend needs to part of the IT budget, too. Address risk exposure with recurring risk assessments and a strategic security framework.
Better Budgeting for IT
Many businesses looking to bounce back from the pandemic are struggling with tight budgets. Still, technology can improve remote work, increase productivity, and enhance customer satisfaction.
Not sure where to direct that IT spending? Our IT experts can get to know your business and its objectives. Contact us today and we can identify cost savings and suggest transformations for the best return on your investment.