Testimonials
What Our Clients
Say About Us
"Loved everything so far"
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"My life changed forever"
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"Highly recommend this"
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average msp
“We’ll get back to you.”
Jargon, confusion, blame
Endless back-and-forth
Surprise fees and fine print
Disappearing after onboarding
Treated like a number
Rotating techs
Vague reports
“Fix it when it breaks” approach
No documentation or visibility
Missed handoffs and dropped tickets
Stress around growth and scaling
working with us
Fast and direct support
Clear answers and ownership
Issues resolved, properly explained
Transparent and predictable pricing
Consistent service throughout
Treated like a partner who matters
Personally assigned techs
Easy-to-read specific reports
Proactive support that prevents issues
Everything tracked and logged
Tight processes and full accountability
Step-by-step planning for growth
Frequently Asked Questions
General | Networking & Wireless | Security
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What if we are too small to need external IT?
If your team uses email, stores data or relies on software to do their job, then you need IT that works. Small businesses are more vulnerable to issues because they have fewer internal resources to handle them. We scale our support to fit your size and help you stay protected as you grow.
What if we are too small to need external IT?
If your team uses email, stores data or relies on software to do their job, then you need IT that works. Small businesses are more vulnerable to issues because they have fewer internal resources to handle them. We scale our support to fit your size and help you stay protected as you grow.
Aren't external IT providers just for big companies?
Not anymore. modern IT Providers like us are built specifically for small and mid-sized businesses that do not have an in-house IT department. You get expert support and enterprise-grade tools, without the overhead or complexity of extra staff.
What if we already have someone “handling IT”?
Many businesses have a tech-savvy employee or external contact they rely on. We can work alongside them or fully take over, depending on what is best for your business. Either way, you will get more structure, faster response times and deeper expertise.
How is this different from just calling a tech when something breaks?
That’s break-fix support, and it usually ends up being more reactive, expensive and stressful. We prevent problems before they happen, keep your systems secure and up to date and provide consistent, ongoing support that grows with your business.
What if our needs change in the future?
That’s exactly why our support is flexible. We can adjust things as your business evolves - scaling up, scaling down or shifting priorities - without locking you into a long-term, one-size-fits-all contract.
What if we barely have tech issues right now?
That’s great news and we will help keep it that way. The goal is not just to fix things when they break, but to prevent issues before they start. We also help improve speed, security and performance behind the scenes, so your systems stay reliable as your business grows.
Won’t this just add more complexity to our business?
No. This will remove complexity. You will have one team to call, one clear process and full visibility over what is happening with your systems. No more vendor juggling, DIY troubleshooting or unclear responsibilities.
We’re not very “techy”. Will this be hard to manage?
Not at all. We handle the technical side, so you don’t have to. We explain everything in plain language, make recommendations that make sense for your business and keep you updated without overwhelming you with jargon.
Do we need to sign up for everything at once?
No. We can start with what you need most, whether that is support, security, backups or a full IT audit. We can then grow from there while you stay in control of the pace and priorities.
What if we have remote or hybrid staff?
No problem. We support fully remote, hybrid, and multi-location teams with secure access, cloud collaboration tools and ongoing helpdesk support, no matter where your people are located.
Networking & Wireless
Why does my business need a professionally designed Wi‑Fi network?
A reliable Wi‑Fi network is critical for modern businesses. Poor wireless design can lead to slow speeds, coverage blackspots, dropped connections and frustrated staff or customers. A professionally designed network ensures consistent performance, improved reliability and the capacity to support your business as it grows.
Can you improve an existing wireless network?
Absolutely. Many clients engage us because their current Wi‑Fi network is slow, unreliable, or poorly designed. We can perform wireless audits, identify coverage and performance issues and provide recommendations to improve reliability, speed and user experience.
Who are the best Ubiquiti UniFi installers in Australia?
DP Computing provides UniFi design, installation and support services throughout Australia. Engineers hold UWA, URSCA and UFSP certifications and have delivered projects across hospitality, tourism, retail, education and remote regional locations.
One of our sites has been used as an official Ubiquiti case study on Ubiquiti's own website. DP Computing are UniFi Enterprise Partners, Ubiquiti Authorised Resellers and have been recognised as a Leader UniFi Elite Partner.
Do you install Ubiquiti UniFi wireless networks?
Yes. DP Computing specialises in the design, installation, optimisation and ongoing support of Ubiquiti UniFi networks across Australia. We work with businesses of all sizes, from small offices and retail stores through to hospitality venues, wineries, accommodation providers, educational facilities and large remote sites.
Why choose UniFi for business networking?
Ubiquiti UniFi provides enterprise-grade networking features without the ongoing licensing costs associated with many competing platforms. The UniFi ecosystem combines wireless access points, switches, gateways, cameras and management software into a single platform, making it easier to manage and scale your network.
What experience does DP Computing have with UniFi?
Our engineers hold Ubiquiti certifications including UWA, URSCA, and UFSP and have delivered UniFi projects across Australia. We have extensive experience designing new networks, upgrading existing environments, and troubleshooting underperforming wireless installations.
Cyber Security
How can DP Computing help improve our cybersecurity?
Cybersecurity is about more than just antivirus software. We help businesses strengthen their overall security posture through risk assessments, security reviews, endpoint protection, Microsoft 365 security configuration, firewall management, user awareness training and ongoing monitoring. Our overall aim is to get clients SMB1001 certified.
What is SMB1001?
SMB1001 is an internationally recognised cybersecurity certification framework designed specifically for small and medium-sized businesses. It provides a practical roadmap for improving cybersecurity and demonstrating to customers, suppliers and insurers that your business takes security seriously.
Can you help our business achieve SMB1001 certification?
Yes. We can assess your current environment, identify gaps against SMB1001 requirements and develop a practical remediation plan. Our team can assist with implementing the required technical controls, documentation, policies and security improvements needed to help your business work towards certification.
Why should my business consider SMB1001?
SMB1001 helps businesses reduce cybersecurity risks, improve operational resilience and build trust with their customers and partners. It provides a structured approach to security that is achievable for small and medium-sized organisations without the complexity often associated with larger compliance frameworks.
Do you provide ongoing security management?
Yes. Security is an ongoing process, not a one-time project. Ongoing services can include patch management, security monitoring, firewall administration, Microsoft 365 security management, staff training, vulnerability assessments and regular reviews to help keep your business protected against evolving threats.
Adelaide | Sydney | Perth
Australia Wide Support
Australian Business Number (ABN): 20 084 283 860
Email Us
Call Us
08 8326 4364 | 02 7902 5169
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