You can find QR codes are everywhere these days, on restaurant menus, in shops, flyers and posters. QR codes are convenient and easy to use and you can easily scan them with your smartphone camera to go to a website, a coupon, a video or some other online content. Continue reading
Tag Archives: it support
Is It Time To Upgrade Your Internet Router?
Have you noticed your internet experience declining recently, do you have bad wireless coverage throughout your office or concerned about the security of your network? If so, it may be time for an upgrade. Continue reading
Don’t Fall for a Deepfake Scam?
Deepfakes becoming are becoming increasingly sophisticated but what exactly is a Deepfake?
In simple terms, Deepfakes are videos or images manipulated using artificial intelligence (AI) technology. Continue reading
Internet Redundancy / Failover
In today’s digital age, businesses cannot operate without a reliable internet connection. However, recent events, such as last years Optus outage, have shown us the potential risks of relying on a single network source. Continue reading
Do You Really Need to “Safely Eject” USB Devices?
We have all been there: rushing to grab your USB drive only to be stopped in your tracks by the ominous warning about “safely removing” it first, but does this advice from the “old” days still apply in the modern era of Windows 10 and 11. Continue reading
Stop Using Outdated Operating Systems
Most people know they should not be using an outdated operating system such as Windows 7 or 8.1. But they believe that as long as you avoid visiting shady websites and refrain from clicking on suspicious links or emails, there is no harm! Continue reading
Don’t Settle for Less: Upgrade Your IT Provider
As a business owner, you may already have an existing IT support provider or MSP that handles your IT needs. However, have you ever considered if they still truly meet your needs and expectations? Just settling for the status quo and sticking with the “devil you know” may not always be the best approach to your current business’s needs. Continue reading
5 Ways to Leverage Microsoft 365’s New AI Copilot
Microsoft 365 has a powerful suite of cloud-based productivity tools whose aim is to help you work smarter and faster. Microsoft has consistently been at the forefront of innovation and M365 was one of the very first all-in-one cloud tools (first introduced as Office 365 in 2013). Now, Microsoft and its business tools are at the leading edge of generative AI. Continue reading
“Have You Tried Turning It Off and On Again?” – The IT Quickfix
The first question most IT people ask when end users call for support is the good old “Have you tried turning it off and on again?”. While this may seem annoying, the reality is that many issues are fixed with a reboot. The longer you keep your computer running without a restart or shutdown, the higher the chances of encountering problems or issues. Continue reading
Be On the Lookout for Ransomware Pretending to Be a Windows Update
In a lot of these blog articles on security I always say you need to keep your software up to date. But what happens when that so called update is ransomware? This is the nightmare caused by an emerging cybersecurity threat called Big Head. Continue reading