Do you wonder what happens when you delete a file from your computer? You probably hit the delete button to send it to the Recycle Bin, then empty the bin and think it is gone forever. But is it really? Read on to find out what is happening behind the scenes. Continue reading
Category Archives: Support
The Hidden Costs of Cheap IT Providers: What Every Business Owner Should Know
When looking for IT support for your business, going with the cheapest option is tempting but usually not recommended!
A lower price tag might look appealing, but cheap IT providers often come with hidden costs that can turn out to be be more expensive in the long run. Let us explore why the cheapest IT solution might not always be the best deal for your business. Continue reading
Cyber Security Certification Designed for SMB’s
SMB business owners face a variety of unique and challenging tasks. One being how to secure their business while keeping to a strict budget. Continue reading
Cyber Security Is No Longer Optional – It Is Essential
Todays businesses heavily rely on the internet to operate and communicate, but with this comes a vital need: cybersecurity protection. Continue reading
The Business Owner’s Checklist When Buying Tech
Investing in new technology for your business is no small decision. It is easy to get swayed by the latest fancy gadgets and special deals which can end up with buyer’s remorse especially when you don’t fully understand it and how it will fit into your business. Here are some key questions you need to ask and / or address before making that investment. Continue reading
How To Spot Malicious Website URLs
When browsing the web, using social media or checking your email, it is very important to exercise caution when clicking on links. Cybercriminals actively create deceptive links to infect devices with malware or steal personal information. Continue reading
When Your IT Goes Wrong, Who Do You Call?
It is late on a Friday afternoon, and you have just sat down to focus on an important project that is due. You then notice your internet connection is not working, the printer on the other side of the office starts beeping with an error, a pop-up appears on your computer saying your antivirus subscription needs to be renewed and you remember you forgot to look at the backup failure message from last week. Continue reading
Do You Really Need It All? Understanding the Need for Comprehensive Cybersecurity
As a small business owner, your top priority is keeping costs low while supporting business growth. Your IT provider recommends investing in a robust stack of cybersecurity software and owners wonder whether they really need all those solutions. Continue reading
Explanation of Security Layers
A lot of people ask me about security and are often confused when I say you need multiple layers of security. This blog aims to explain the multiple layers and relates them to how you secure your own home or office. Continue reading
“Have You Tried Turning It Off and On Again?” – The IT Quickfix
The first question most IT people ask when end users call for support is the good old “Have you tried turning it off and on again?”. While this may seem annoying, the reality is that many issues are fixed with a reboot. The longer you keep your computer running without a restart or shutdown, the higher the chances of encountering problems or issues. Continue reading