The Business Owner’s Checklist When Buying Tech

Buying new tech

Investing in new technology for your business is no small decision. It is easy to get swayed by the latest fancy gadgets and special deals which can end up with buyer’s remorse especially when you don’t fully understand it and how it will fit into your business. Here are some key questions you need to ask and / or address before making that investment. Continue reading

AI is Great, but be Careful!

AI, Artificial Intelligence

If you’ve been using AI services such as Copilot or ChatGPT in your business, you will know how helpful it can be. Whether analysing a spreadsheet, summarising an email or  generating ideas, these AI tools can save you time and effort. But, like any powerful tool, they come with their own risks. One big concern is how they learn from the data they are given. In this article we dive into why this is important and what you need to watch out for. Continue reading

Are You Losing Money Because Employees Can’t Use Technology?

Tech Support

Shiny new technology can be exciting for some people but can scare others! In todays world, new tech can be a must to stay competitive and it increased efficiency, happier employees and a competitive edge. That promise can turn into a financial nightmare if employees can’t use their technology. This can then cause productivity to drop, mistakes and customer service to fall. This blog shows the common staff technology issues as provides solutions. Continue reading

4 Ways Small Businesses Can Leverage Copilot for M365

How to leverage Copilot

Efficiency, productivity, and innovation are some of the key differentiators that can propel small businesses forward. Microsoft has expanded the availability of one of its most dynamic tools to SMBs. A tool that can be a real game-changer for growth. Continue reading

When Your IT Goes Wrong, Who Do You Call?

IT support - who do you call?

It is late on a Friday afternoon, and you have just sat down to focus on an important project that is due. You then notice your internet connection is not working, the printer on the other side of the office starts beeping with an error, a pop-up appears on your computer saying your antivirus subscription needs to be renewed and you remember you forgot to look at the backup failure message from last week. Continue reading

Everything You Need to Know About Microsoft Planner

MS Planner

Many people use Microsoft’s apps to power their business processes. As well as the usual Microsoft apps of Word, Excel and Outlook a lot more businesses are now using Planner, Microsoft To Do, and Project for the web. These tools help keep processes on track and enable task accountability. But they are separate apps and switching between them can be cumbersome and adds more complexity to the daily workflow. Continue reading

Stop Using Outdated Operating Systems

Upgrade your OS ASAP

Most people know they should not be using an outdated operating system such as Windows 7 or 8.1. But they believe that as long as you avoid visiting shady websites and refrain from clicking on suspicious links or emails, there is no harm! Continue reading

Don’t Settle for Less: Upgrade Your IT Provider

Proactive IT support

As a business owner, you may already have an existing IT support provider or MSP that handles your IT needs. However, have you ever considered if they still truly meet your needs and expectations? Just settling for the status quo and sticking with the “devil you know” may not always be the best approach to your current business’s needs. Continue reading

5 Ways to Leverage Microsoft 365’s New AI Copilot

AI - artificial intelligence robot

Microsoft 365 has a powerful suite of cloud-based productivity tools whose aim is to help you work smarter and faster. Microsoft has consistently been at the forefront of innovation and M365 was one of the very first all-in-one cloud tools (first introduced as Office 365 in 2013). Now, Microsoft and its business tools are at the leading edge of generative AI. Continue reading

Top Breaches of 2023 and How You Can Protect Yourself

Computer Security

The battle against cyber threats is an ongoing challenge and unfortunately there is no one thing that will protect you 100% and 2023 has proven to be a watershed year for data breaches. Data compromises have surged to an all-time high in the U.S. This is based on data from the first 9 months of the year. Meaning that numbers will only end up higher for the year. Continue reading