Microsoft’s next version of Windows is being rolled out later this year, and businesses are now wondering if the upgrade is right for their needs. This article looks at the changes and helps you weigh up the pros and cons of upgrading. Continue reading
Some tech problems are difficult to spot as they can bubble under the surface without getting noticed until it is too late. While other problems hit you in the face, and usually at the worst possible time. Continue reading
Today, business is all about streamlining and finding efficiencies and that extends to embracing all-in-one computers for some businesses and requirements. Users get a desktop computer that integrates the computer and monitor into one unit. But as with most things there are positives and negatives to consider. Continue reading
IT Support for Your Business
The majority of businesses today have one or more computers, and that is unlikely to be the full extent of the technology. Everyone has a smartphone, and there may also be modems, routers, tablets and of course printers! When you have problems with any of these devices, business owners can feel stuck. Continue reading
Should You Get Rid of Windows 7 and Server 2008?
What If You Don’t Switch?
On January 14, 2020, Microsoft will end its support for Windows 7 and Server 2008. But just because you can continue to use Windows 7 after the end of life date, it doesn’t mean you should. Businesses who rely on technology to keep them running are proactively upgrading their Windows environment to avoid downtime, user issues, loss of functionality with other applications and increased security vulnerabilities. Continue reading
The easiest way to think of a solid-state drive (SSD) is as a super quick hard drive (HDD). Thus swapping your current HDD for a quick SSD is a simple and effective upgrade to breath new life into your computer or laptop.
Like many things, new computers suffer from wear and tear over time. Our computers are particularly vulnerable as we have placed more and more demands on them every month. New machines are faster, quieter, more reliable and more capable over time. At the same time our own computers have begun to slow and sometimes even stop altogether.
There are many ways to address the problem of a slow PC. Whether frustratingly slow or no longer working; we are happy to take a look at your system. When you bring your computer to us we will diagnose the condition and find a solution that works for you. Often times the simplest solution is the best (and cheapest!). A complex problem may only needs a simple repair to get your computer up and running like new again. Whether a small replacement part, loose wire, or bad connection; we will find and fix the problem to give your current machine a new lease of life.
Many computers come to us running slowly, they take a long time to start up or are freezing when trying to load files. Often owners have reached their breaking point and become convinced that the machine is fit for only the dump. In many cases, the problem can be pinpointed to a bottleneck in the system. A single, seemingly trivial, part can be holding up the entire system and upgrading just that one component can make the whole machine run like new again.
Adding memory can provide extra space for programs to run faster. Adding an updated, faster hard drive (ie a SSD drive) can allow files to be retrieved in an instant. In both cases, a low-cost single component can provide a cost-effective solution that makes an old machine like new again.
Not all solutions are as simple though as your may have a fault. A failure of the motherboard (the backbone of the entire computer) may be impossible to fix. Typically, with the fast-paced and ever-changing nature of computing, a motherboard will only house computer parts that were manufactured around a similar time. A motherboard is almost certain to be incompatible with components built just a couple of years before or after its own design. Sometimes it may be possible to find a replacement board of the same generation that will work alongside existing components. This results in a cost-effective solution that keeps cost down by saving on replacement parts.
In cases where a replacement motherboard is not available, other parts of the computer may have to be replaced at the same time. Often replacement costs in these cases can exceed the cost of buying a new machine.
We always give advice where it makes sense financially and practically to consider replacing an old machine. Think of the equivalent thing happening with your car. Sometimes a simple, non-expensive component such as the window wiper can fail. While a wiper is crucial to driving in the rain it is silly to suggest replacing the vehicle once it has worn out. A window wiper may be low-cost and simple to replace, but if the engine was to fail the solution may not be quite as simple. Attempting to make an old car as safe and reliable as a brand new model generally doesn’t make any financial or practical sense. Sometimes the best course of action to save money and avoid breakdowns is a new vehicle.
In computing, many of the same rules hold true. We always try to fine the best solution for your needs and requirements.
If you are located in South Australia give us a call us at (08) 8326 4364 or via email on firstname.lastname@example.org to discuss your computer issues. We will diagnose your machine and advise on the best course of action to get you up and running as quickly as possible.
You have decided to buy a new computer for your business or perhaps even a whole set of new computers. You can almost taste the excitement as you think about those sleek new machines and how much more productive your employees will be. There is just one thing left to do: actually choose which ones you need. This is where it starts to gets tricky. Most people pop down to their local retail store and look at the display models and then get overwhelmed when the salesperson starts throwing around technical jargon. This scenario almost always ends up with your business having the wrong computer. Here’s why, and what you should do instead.
Most retail salespeople are minimally trained
Unsurprisingly, salespeople are trained to sell! They may have an interest in computers and they’re certainly great at reading the words on the box to you, but that maybe the limit of their knowledge. Their main goal is to make the sale, earn the commission and go home happy. You want a computer to suit your business needs, which isn’t particularly high on the salespersons priority list. They are not equipped to deeply understand the way your business works and nor do they have the time or desire to find out. You are also more likely to be upsold extras you don’t need but can rapidly drain your budget.
Compatibility can be a problem
There are so many moving parts to your business network, from printers to routers, laptops to desktops and a variety of software programs that anytime you throw a new computer into the mix you could end up with compatibility problems. Salespeople don’t know what your current setup is at your office but may still make recommendations based on assumptions and hopeful guesswork.
Even the number and types of ports available on retail computers may cause a problem once you’re setting up. The last thing you want to do is end up with a collection of wobbly adapter plugs as you attempt to make do until it is time for a do-over.
Most computers sold at retail stores only come with the home versions of the operating system and MS Office software. This then leads to another round of compatibility issues.
Yes you can may be able to create workarounds but this then leads to efficiency and performance hits. It is best to skip the drama and get the right computer first time around.
Support could get tricky
Your IT provider will often stick to a handful of vendors to ensure all parts are kept uniform. That way they know which parts will work together, and should something fail, they can usually get replacements quickly. IT support providers often have special relationships with suppliers and vendors and can get special pricing, extended support and upgrades that a salesperson can’t match. Your IT budget goes further with your consultant, and not just on the day of purchase.
When you buy computers through your IT provider, you know you are getting the exact computer your business needs. They know your business inside and out, including your long and short-term goals and if needed will do more research before making recommendations.
IT providers will also provide business class systems with business class warranties. Remember, you will want your computers to last at least 3-4 years of heavy usage, so it’s a good idea to buy only business-grade computers and components. While the computers at the retail store are equally shiny, they are rarely as durable as the ones your consultant can supply.
As well as selling you the new systems your IT provider will also be able to set the new computers up, ready to go with the exact software you need. They can strip out all the bloatware (unnecessary programs and trials that come pre-installed) and configure your new computers to your needs. Your employees will then be able to enjoy the new systems and take full advantage of the productivity boosts you paid for from day one. That means internet working, internal network connected, your programs playing nice with each other, printing without problems and all your settings data and email transferred from the old computer!
If you are in South Australia we can help with your next purchase – ask us how by contacting us now on 08 8326 4364 or email@example.com!
For most people, technology is both a blessing and a curse. It makes life easier, we can now do and see things that even a generation ago would have been unthinkable. But keeping up with technology can be time-consuming, frustrating and expensive as new features are coming out all the time.
So how do you know when your tech has crossed the line into old-age and it is time to upgrade? On the other hand, how do you know when to stick with your current tech and ride it out for a little while longer? Discover the clear signs your equipment is ready to retire and the hidden costs you might not have considered.
We have written a free eBook that explains these factors and shows you when you should retire your old system to improve productivity around your office.
Click here to subscribe to our monthly newsletter and access your copy of this book – don’t worry we won’t share your details and you can unsubscribe at anytime. If you are already a subscriber and would like a copy please email firstname.lastname@example.org.
You will also get a free copy of our other eBooks including the following so sign up now!
- Digital Transformation – What’s In It For You?
- Spectre and Meltdown: How you’ll be affected.
- 10 Tips to Stay Safe Online
- 6 Business Problems You Can Solve With A Single Phone Call
The age old question as to whether you upgrade or purchase a new computer and the answer usually depends on who you are actually asking! A store salesman will always recommend a new one and that geeky friend will probably say upgrade. Your best bet though is to talk with an experienced consultant or technician who should provide a few different options.
Start by looking at what you currently have and seeing if an upgrade is technically possible. For example, if your car is 30 years old and always having problems it is time to replace the rust-bucket! However, if your car is reasonably modern and in good shape but just happens to stall occasionally a quick trip to the mechanics will probably save you a lot of money over buying a new car. It is the same with a computer.
If your computer does need to be replaced, chances are you already know this. But if you’re not sure and some days it could go either way, these tips will help you decide.
Laptop / Desktop: What type of computer do you have? Generally desktops are much easier to upgrade over a laptop. Some laptops due to their small size can’t be easily upgraded so you may not have a choice.
Hard drive upgrade: New SSD’s (Solid State Drives) are super quick when compared to the traditional HDD’s (hard disk drives) and I highly recommend them on all computers to give them a significant speed boost. The main issue with SSD’s drives are they generally hold less information that a HDD but that is becoming less and less of an issue as prices drop.
Memory / RAM upgrade: Some cheap computers are underpowered from day 1 with most of them needing a memory boost. But depending on your usage even a great machine bought a few years ago could benefit from extra memory. Generally adding extra memory is a fairly straight forward task so speak with your IT consultant to see if it is worth adding some extra memory in your machine.
Video card upgrade: As time rolls on games and high end graphics applications are getting more and more demanding. The days of stick-figure animations are gone and lifelike 3D is the new normal. With that improved experience comes a huge strain on your computer’s graphic resources. If you are a gamer or need high end applications for your business you can often super-power your computer with a single component – a new video card. Speak with your IT tech to see if a graphics card will give your current system a nice speed boost or whether a new system is required.
Data / Applications Transfer: A lot of people overlook this and purchase a new computer thinking it will be a cheaper way forward. What they forget is that their old applications may not run on a new computer, that they need all their old data transferred and things like email and printers need to be setup and installed. When upgrading your current system you don’t have to worry about this.
Computer Service: Sometimes your hardware may all be fine and your computer just needs a service and cleanout. As time goes by old files and settings get left behind which slowly start to slow the computer down. Dust and dirt also get clogged in vents and fans causing the computer to overheat and slowdown.
Where to draw the line: There are other upgrades such as the CPU (the brains of the computer) and the motherboard (where all the parts plug into) but once you’re in that territory, it is really time to go for a full replacement – you will save money by getting a computer that meets your needs and can grow with you.
Is your computer letting you down? Give us a call at 08 8326 4364 or on email@example.com to help you with upgrading or selecting a new computer