Do You Really Need to “Safely Eject” USB Devices?

Eject USB Drive

We have all been there: rushing to grab your USB drive only to be stopped in your tracks by the ominous warning about “safely removing” it first, but does this advice from the “old” days still apply in the modern era of Windows 10 and 11. Continue reading

Don’t Settle for Less: Upgrade Your IT Provider

Proactive IT support

As a business owner, you may already have an existing IT support provider or MSP that handles your IT needs. However, have you ever considered if they still truly meet your needs and expectations? Just settling for the status quo and sticking with the “devil you know” may not always be the best approach to your current business’s needs. Continue reading

8 Signs You Need a New IT Support Provider

8 Signs You Need a New IT Support Provider eBookWhen your IT provider is not providing the quality support you can experience:

  • Lost business revenue
  • Business downtime
  • Lost employee productivity
  • Security breaches
  • Low return on IT investment
  • Employee turnover
  • Drop in reputation with customers

None of these are good for your business. Learn the eight indicators that you may be suffering from subpar IT support. These include poor communication, suffering outages again and again or seeing your business lag behind your competitors. Continue reading

How to Free Up IT Resources

Business success comes from many things, one of which is capitalising on opportunities, except it is harder to do so if you are resource constrained. This article explores ways to free up information technology (IT) resources to drive productivity and evolution. Continue reading

Seven Common IT Myths Debunked

IT Myths Debunked

Sometimes myths are harmless, but when it comes to business IT myths, not knowing the truth can be damaging. Make smarter tech decisions with accurate information and a better understanding of IT. This article debunks seven common business IT myths. Continue reading

What You Can Do When Your Warranty Runs Out

Expired Warranty

All technology you buy today comes with a warranty of some sort. In Australia you will get a default warranty and may even be offered a third party warranty option. But it is inevitable that your desktop will die immediately after the warranty runs out. Don’t worry though as you still have options. Continue reading

Why Proactive IT Services Will Make Your Life Easier

MSP - Managed Services Provider

That smile of relief when we fix someone’s tech issue is one of the great things I like about being in IT. When we get a call out, we are happy to either go onsite or if possible fix the issues remotely and get the client back up and running quickly. Continue reading

The Pros and Cons of All-In-One (AIO) Computers

All In One (AIO) Computer

Today, business is all about streamlining and finding efficiencies and that extends to embracing all-in-one computers for some businesses and requirements. Users get a desktop computer that integrates the computer and monitor into one unit. But as with most things there are positives and negatives to consider. Continue reading

You Are Never Too Small to Outsource

Outsourced IT Provider

Small business owners generally have many hats – accounting, marketing, customer service etc. But that doesn’t make them qualified to handle these areas and owners should closely look at what services they can outsource. Continue reading

How and Why Small Businesses Shift to Local IT Services

Local Tech Support

A common roadblock that many small businesses face is managing their IT needs. If your business relies heavily on the internet, any issues with the network could significantly affect productivity for that day. Another important factor is the sensitive information you have stored on your computer. Any data loss or security breaches could result in lost revenue or damage to the brand. Continue reading