It is late on a Friday afternoon, and you have just sat down to focus on an important project that is due. You then notice your internet connection is not working, the printer on the other side of the office starts beeping with an error, a pop-up appears on your computer saying your antivirus subscription needs to be renewed and you remember you forgot to look at the backup failure message from last week. Continue reading
Many people use Microsoft’s apps to power their business processes. As well as the usual Microsoft apps of Word, Excel and Outlook a lot more businesses are now using Planner, Microsoft To Do, and Project for the web. These tools help keep processes on track and enable task accountability. But they are separate apps and switching between them can be cumbersome and adds more complexity to the daily workflow. Continue reading
We have all been there – rushing to print an important document only to discover your cheap inkjet printer is playing up again. It may be refusing to print because the colour cartridges are empty, not feeding pages through properly or leaving streaks across your printouts. The cheap inkjet printers are notorious for acting up just when you need to print that urgent document. Beyond the frustration, these constant issues could be costing you more than you realise. Continue reading
We have all been there: rushing to grab your USB drive only to be stopped in your tracks by the ominous warning about “safely removing” it first, but does this advice from the “old” days still apply in the modern era of Windows 10 and 11. Continue reading
As a business owner, you may already have an existing IT support provider or MSP that handles your IT needs. However, have you ever considered if they still truly meet your needs and expectations? Just settling for the status quo and sticking with the “devil you know” may not always be the best approach to your current business’s needs. Continue reading
When your IT provider is not providing the quality support you can experience:
None of these are good for your business. Learn the eight indicators that you may be suffering from subpar IT support. These include poor communication, suffering outages again and again or seeing your business lag behind your competitors. Continue reading
Business success comes from many things, one of which is capitalising on opportunities, except it is harder to do so if you are resource constrained. This article explores ways to free up information technology (IT) resources to drive productivity and evolution. Continue reading
Sometimes myths are harmless, but when it comes to business IT myths, not knowing the truth can be damaging. Make smarter tech decisions with accurate information and a better understanding of IT. This article debunks seven common business IT myths. Continue reading
All technology you buy today comes with a warranty of some sort. In Australia you will get a default warranty and may even be offered a third party warranty option. But it is inevitable that your desktop will die immediately after the warranty runs out. Don’t worry though as you still have options. Continue reading
That smile of relief when we fix someone’s tech issue is one of the great things I like about being in IT. When we get a call out, we are happy to either go onsite or if possible fix the issues remotely and get the client back up and running quickly. Continue reading