4 Signs You Are Not Budgeting Enough for IT

Tech Budget

Every business wants to be cost-conscious as saving money in one area can make funds available to expand, develop new products or pay people more. That all makes good business sense. Continue reading

Does Your Business Have An IT Strategy?

Your digital guide

As a business owner you know the importance of planning and strategy. Without it, you have no aims, no goals, and in reality no direction.

While you probably spend a lot of time working on your strategy every month, quarter, or year, how much of that time is actually spent on your business’s IT strategy? Continue reading

Stop Wasting Your Time Trying To Fix IT Issues

Save money and timeWhat we can do easily today was literally the stuff of dreams just 10 or 20 years ago. But as much as good technology has made working remotely easier and enabled many businesses to keep going via working from home, we also must remember that trying to fix IT issues yourself may cause more issues and can be a massive time thief. Continue reading

Take IT off Your Plate with an IT Service Provider Partnership

IT Provider Partnership

Partner with a Proactive Service Provider

Let’s be realistic. You probably don’t care about information technology (IT). Or, rather you only care about how it gets things done in your business but prefer to not think about IT much. Many businesses are that way and that is fine by us as we care about IT for all our clients. Continue reading

Need Help With Your Tech?

Second Opinion

IT Support for Your Business

The majority of businesses today have one or more computers, and that is unlikely to be the full extent of the technology. Everyone has a smartphone, and there may also be modems, routers, tablets and of course printers! When you have problems with any of these devices, business owners can feel stuck. Continue reading

Is IT Becoming a Burden?

Is IT becoming a burden?

In todays world technology allows us to accomplish more tasks faster than ever before. Paperless documents, remote collaboration and video conferencing have all lowered the costs and increased the speed of everyday business at an extraordinary rate.

As with most things, the benefits of modern IT does come at a cost. Consistent maintenance has become critical to almost every business. The IT department is now as important to the functioning of a firm as sales, marketing, or management. The advantages that come with modern technology more than outweigh the drawbacks – it is up to the business owner to balance both. In today’s highly competitive business environment the latest tips, tricks, and tools are essential to keeping ahead of the competition.

Continue reading

5 Questions To Ask Before Choosing A Proactive Technical Support Provider

5 Questions To Ask Before Choose Proactive echnical Support Service eBookConsidering a new technical support service? Find out why you should choose a tech support service that is proactive instead of reactive, what it should look like in the context of your business and how you can make an informed decision.

Click here to subscribe to our monthly newsletter and access your copy of this book – don’t worry we won’t share your details and you can unsubscribe at anytime.

If you are already a subscriber and would like a copy please email david@dpcomputing.com.au.

You will also receive a free copy of our other great eBooks including the following so sign up now!

  • 5 Reasons Your Business Needs Office365 Today!
  • Eliminate IT Distractions In Your Business.
  • DIY IT, It May Cost More Than You Think.
  • Is Your Old Tech Dragging You Down?
  • Spectre and Meltdown: How you’ll be affected.
  • 10 Tips to Stay Safe Online
  • Digital Transformation – What’s In It For You?

As always, if you want to talk about Proactive IT Support and how it can help you, please give us a call on 08 8326 4364 or support@dpcomputing.com.au.

DIY IT, It May Cost More Than You Think

As a businDIY ITess grows the abilities of the firm becomes increasingly hampered by poor IT performance. Staff get caught up fixing IT issues when they should be working on their job. Check out our latest eBook on ways to help solve this and improve your firms productivity and staff morale.

Click here to subscribe to our monthly newsletter and access your copy of this eBook – don’t worry we won’t share your details and you can unsubscribe at anytime.

If you are already a subscriber and would like a copy please email david@dpcomputing.com.au.

You will also receive a free copy of our other great eBooks including the following so sign up now!

  • 5 Reasons Your Business Needs Office365 Today!
  • Eliminate IT Distractions In Your Business.
  • Is Your Old Tech Dragging You Down?
  • Spectre and Meltdown: How you’ll be affected.
  • 10 Tips to Stay Safe Online
  • Digital Transformation – What’s In It For You?

As always, if you want to talk about ways to improve your IT, give us a call on 08 8326 4364 or support@dpcomputing.com.au.

Should You Repair, Upgrade or Replace Your Computer?

Repair or Purchase New?

Like many things, new computers suffer from wear and tear over time. Our computers are particularly vulnerable as we have placed more and more demands on them every month. New machines are faster, quieter, more reliable and more capable over time. At the same time our own computers have begun to slow and sometimes even stop altogether.

There are many ways to address the problem of a slow PC. Whether frustratingly slow or no longer working; we are happy to take a look at your system. When you bring your computer to us we will diagnose the condition and find a solution that works for you. Often times the simplest solution is the best (and cheapest!). A complex problem may only needs a simple repair to get your computer up and running like new again. Whether a small replacement part, loose wire, or bad connection; we will find and fix the problem to give your current machine a new lease of life.

Many computers come to us running slowly, they take a long time to start up or are freezing when trying to load files. Often owners have reached their breaking point and become convinced that the machine is fit for only the dump. In many cases, the problem can be pinpointed to a bottleneck in the system. A single, seemingly trivial, part can be holding up the entire system and upgrading just that one component can make the whole machine run like new again.

Adding memory can provide extra space for programs to run faster. Adding an updated, faster hard drive (ie a SSD drive) can allow files to be retrieved in an instant. In both cases, a low-cost single component can provide a cost-effective solution that makes an old machine like new again.

Not all solutions are as simple though as your may have a fault. A failure of the motherboard (the backbone of the entire computer) may be impossible to fix. Typically, with the fast-paced and ever-changing nature of computing, a motherboard will only house computer parts that were manufactured around a similar time. A motherboard is almost certain to be incompatible with components built just a couple of years before or after its own design. Sometimes it may be possible to find a replacement board of the same generation that will work alongside existing components. This results in a cost-effective solution that keeps cost down by saving on replacement parts.

In cases where a replacement motherboard is not available, other parts of the computer may have to be replaced at the same time. Often replacement costs in these cases can  exceed the cost of buying a new machine.

We always give advice where it makes sense financially and practically to consider replacing an old machine. Think of the equivalent thing happening with your car. Sometimes a simple, non-expensive component such as the window wiper can fail. While a wiper is crucial to driving in the rain it is silly to suggest replacing the vehicle once it has worn out. A window wiper may be low-cost and simple to replace, but if the engine was to fail the solution may not be quite as simple. Attempting to make an old car as safe and reliable as a brand new model generally doesn’t make any financial or practical sense. Sometimes the best course of action to save money and avoid breakdowns is a new vehicle.

In computing, many of the same rules hold true. We always try to fine the best solution for your needs and requirements.

If you are located in South Australia give us a call us at (08) 8326 4364 or via email on support@dpcomputing.com.au to discuss your computer issues. We will diagnose your machine and advise on the best course of action to get you up and running as quickly as possible.

Outsourcing vs Proactive IT Support – What Is the Difference?

Outsourcing Vs Proactive Support

Outsourcing has become a dirty word. It implies that you are taking jobs and work offshore or giving up oversight over a key part of your business. Proactive It Support or Managed Services (or MSP – Managed Service Provider) is the complete opposite of that and is a local solution. Your business already looks for help in various places, hiring consultants, agencies and other contractors, all so that you can focus on running your business. Proactive IT is simply another of those specialized services, designed exclusively to help with your technology needs.

A True IT Partner

Our team act as partners dedicated to achieving your business success. We are able to analyze your strategic needs to tailor IT solutions specific to your business requirements. We work hand-in-hand with you to design, implement and maintain your IT and keep you involved at every step of the way. We will also be up to date on industry news and where relevant can apply it to your business so you don’t lose your edge. When new software versions are released, we can help you make informed decisions about whether to upgrade, stick with current version a little longer or switch to an alternative. You will have a true partner on your team that’s always looking out for you and your business.

Better Results

Since our team get to know your business so closely, we are able to ensure all your tech support and maintenance is handled quickly and without disruption to your daily running. You will be able to keep your employees on task while our experienced technicians work through the issue, often remotely so the response is quick and disruption is kept to a minimum.

Visible and Accountable

Unlike standard outsourcing where you lose control of certain elements and are left to hope for the best, Proactive IT Services are completely transparent. You can get reports on the status of your computers or networks, the number of support tickets we’ve answered and exactly what we’ve been doing to keep your technology up and running. This level of visibility also means you’re able to see IT trends across your business and make strategic decisions to improve productivity and efficiency.

It Is A Local Solution

All of us have called a support number and found ourselves stuck in a frustration loop with an overseas call center. It is almost the entire reason outsourcing has earned a bad name. Our Proactive IT support service is actually a local service, a real-life business near you who employs local people and supports the local economy. Keeping your IT support nearby means you can get the tech assistance you need, with local knowledge, and customer service standards that make the process easier.

You Stay Protected and Prepared

Part of any Proactive or Managed IT service is to ensure your computers, network and digital devices are secure against threats. This means updates, patches, scans, tweaks, backups and system maintenance are all done for you. Your employees no longer have to worry about making time for these tasks and you don’t have to worry that they are getting skipped and opening up your systems for possible attacks. This level of proactive support ensures problems are stopped before they can occur and your business is able to keep on functioning. If anything ever goes wrong, your IT provider will have prepared disaster recovery and continuity plans so that you are up and running asap.

It Is Cost Effective

With Proactive or Managed IT, you will be able to reduce infrastructure costs very quickly as your IT partners are able to recommend better, faster solutions such as cloud storage and mobile technology. Instead of replacing hardware and software when things break, your IT experts will present plans with multiple cost-saving options and strategies. These can often extend to licensing and training too. Productivity improves as the technology begins to work with your processes and employees, not against them. Predictable costs are important to every business, which is why Proactive or Managed IT is the right choice. You’ll know your monthly expenses are capped, and you’ll be able to avoid expensive surprises.

Considering Proactive or Managed IT? Then reach out to us today on 08 8326 4364 or support@dpcomputing.com.au.