The Business Owner’s Checklist When Buying Tech

Buying new tech

Investing in new technology for your business is no small decision. It is easy to get swayed by the latest fancy gadgets and special deals which can end up with buyer’s remorse especially when you don’t fully understand it and how it will fit into your business. Here are some key questions you need to ask and / or address before making that investment. Continue reading

AI is Great, but be Careful!

AI, Artificial Intelligence

If you’ve been using AI services such as Copilot or ChatGPT in your business, you will know how helpful it can be. Whether analysing a spreadsheet, summarising an email or  generating ideas, these AI tools can save you time and effort. But, like any powerful tool, they come with their own risks. One big concern is how they learn from the data they are given. In this article we dive into why this is important and what you need to watch out for. Continue reading

Are You Losing Money Because Employees Can’t Use Technology?

Tech Support

Shiny new technology can be exciting for some people but can scare others! In todays world, new tech can be a must to stay competitive and it increased efficiency, happier employees and a competitive edge. That promise can turn into a financial nightmare if employees can’t use their technology. This can then cause productivity to drop, mistakes and customer service to fall. This blog shows the common staff technology issues as provides solutions. Continue reading

4 Ways Small Businesses Can Leverage Copilot for M365

How to leverage Copilot

Efficiency, productivity, and innovation are some of the key differentiators that can propel small businesses forward. Microsoft has expanded the availability of one of its most dynamic tools to SMBs. A tool that can be a real game-changer for growth. Continue reading

MS Recall – Microsoft’s New AI Feature

MS Recall

MS has introduced a new AI feature called “Recall” to Windows 11 which is designed to enhance your experience by acting as a virtual time machine. It will allow users to quickly find anything they have seen on a computer in the past. This blog article will show how it works and why we think it is useful. Continue reading

When Your IT Goes Wrong, Who Do You Call?

IT support - who do you call?

It is late on a Friday afternoon, and you have just sat down to focus on an important project that is due. You then notice your internet connection is not working, the printer on the other side of the office starts beeping with an error, a pop-up appears on your computer saying your antivirus subscription needs to be renewed and you remember you forgot to look at the backup failure message from last week. Continue reading

Everything You Need to Know About Microsoft Planner

MS Planner

Many people use Microsoft’s apps to power their business processes. As well as the usual Microsoft apps of Word, Excel and Outlook a lot more businesses are now using Planner, Microsoft To Do, and Project for the web. These tools help keep processes on track and enable task accountability. But they are separate apps and switching between them can be cumbersome and adds more complexity to the daily workflow. Continue reading

The Downsides of Buying a Cheap Printer

Printers

We have all been there – rushing to print an important document only to discover your cheap inkjet printer is playing up again. It may be refusing to print because the colour cartridges are empty, not feeding pages through properly  or leaving streaks across your printouts. The cheap inkjet printers are notorious for acting up just when you need to print that urgent document. Beyond the frustration, these constant issues could be costing you more than you realise. Continue reading

Is It Time To Upgrade Your Internet Router?

Modern router

Have you noticed your internet experience declining recently, do you have bad wireless coverage throughout your office or concerned about the security of your network? If so, it may be time for an upgrade. Continue reading

Internet Redundancy / Failover

Network Redundancy / Failover

In today’s digital age, businesses cannot operate without a reliable internet connection. However, recent events, such as last years Optus outage, have shown us the potential risks of relying on a single network source. Continue reading