MS Recall – Microsoft’s New AI Feature

MS Recall

MS has introduced a new AI feature called “Recall” to Windows 11 which is designed to enhance your experience by acting as a virtual time machine. It will allow users to quickly find anything they have seen on a computer in the past. This blog article will show how it works and why we think it is useful. Continue reading

The Top Acronyms in Technology

Tech acronyms

We have all heard about some of the classic tech abbreviations by now, such as CPU and RAM. However, modern workplaces are introducing many new ones and below are some that you are most likely to see in today’s business world (check our our previous blog on Internet Lingo for some other terms). Continue reading

When Your IT Goes Wrong, Who Do You Call?

IT support - who do you call?

It is late on a Friday afternoon, and you have just sat down to focus on an important project that is due. You then notice your internet connection is not working, the printer on the other side of the office starts beeping with an error, a pop-up appears on your computer saying your antivirus subscription needs to be renewed and you remember you forgot to look at the backup failure message from last week. Continue reading

Is It Time To Upgrade Your Internet Router?

Modern router

Have you noticed your internet experience declining recently, do you have bad wireless coverage throughout your office or concerned about the security of your network? If so, it may be time for an upgrade. Continue reading

Internet Redundancy / Failover

Network Redundancy / Failover

In today’s digital age, businesses cannot operate without a reliable internet connection. However, recent events, such as last years Optus outage, have shown us the potential risks of relying on a single network source. Continue reading

Don’t Settle for Less: Upgrade Your IT Provider

Proactive IT support

As a business owner, you may already have an existing IT support provider or MSP that handles your IT needs. However, have you ever considered if they still truly meet your needs and expectations? Just settling for the status quo and sticking with the “devil you know” may not always be the best approach to your current business’s needs. Continue reading

Top Breaches of 2023 and How You Can Protect Yourself

Computer Security

The battle against cyber threats is an ongoing challenge and unfortunately there is no one thing that will protect you 100% and 2023 has proven to be a watershed year for data breaches. Data compromises have surged to an all-time high in the U.S. This is based on data from the first 9 months of the year. Meaning that numbers will only end up higher for the year. Continue reading

The Risks of QR Codes

Qishing

Quick Response (QR) codes have been around for over 20 years, but were not used a lot until recently. During the COVI-19 pandemic, businesses needed a safe, contactless solution and QR codes provided an easy way for customers to access menus, place orders, log into WiFi and more – all without touching shared surfaces. Continue reading

Why You Should Not Do Social Media Quizzes

Social Media Quizzes and Surveys

Answering quizzes or surveys on social media may seem innocent, but the people behind those questions could have ill intent. They are using a quiz format to gather the personal information they need to access your accounts. Think about it. Who else asks for your pets’ names, your favourite colour, the school and / or university you attended, or your mother’s maiden name? These are questions you use as password reset prompts. Continue reading

Explanation of Security Layers

A lot of people ask me about security and are often confused when I say you need multiple layers of security. This blog aims to explain the multiple layers and relates them to how you secure your own home or office. Continue reading