Is Complacency Your Cybersecurity Blind Spot?

Security complacency

When it comes to cybersecurity, the biggest threats to most SMB’s is not a faceless hacker in a dark room, it is complacency. Many managers and business owners think that since nothing bad has happened yet, then nothing will! This mindset though can lead to disastrous consequences. Continue reading

The Hidden Costs of Cheap IT Providers: What Every Business Owner Should Know

Cheap tech expert

When looking for IT support for your business, going with the cheapest option is tempting but usually not recommended!

A lower price tag might look appealing, but cheap IT providers often come with hidden costs that can turn out to be be more expensive in the long run. Let us explore why the cheapest IT solution might not always be the best deal for your business. Continue reading

Cyber Security Is No Longer Optional – It Is Essential

Security Problems

Todays businesses heavily rely on the internet to operate and communicate, but with this comes a vital need: cybersecurity protection. Continue reading

People: The Human Firewall

Cyber Security

Data security and privacy is not just a concern for large companies as it is crucial item for every business to consider. Imagine a scenario where a simple slip-up with sensitive information could lead to significant financial loss, damage to your reputation and / or  legal issues. This can be scary, but do not worry, because you can safeguard your business by turning your employees into human firewalls. Here are some ways on how to do this: Continue reading

AI is Great, but be Careful!

AI, Artificial Intelligence

If you’ve been using AI services such as Copilot or ChatGPT in your business, you will know how helpful it can be. Whether analysing a spreadsheet, summarising an email or  generating ideas, these AI tools can save you time and effort. But, like any powerful tool, they come with their own risks. One big concern is how they learn from the data they are given. In this article we dive into why this is important and what you need to watch out for. Continue reading

What To Do When You Accidentally Send an Email to the Wrong Person

Email

We have all accidentally sent an email to the wrong person? You can easily enter the wrong email address, autocompleted the incorrect contact, clicked “reply all” without realising who was on the CC list or chosen the wrong name from your contact list. Continue reading

Are You Losing Money Because Employees Can’t Use Technology?

Tech Support

Shiny new technology can be exciting for some people but can scare others! In todays world, new tech can be a must to stay competitive and it increased efficiency, happier employees and a competitive edge. That promise can turn into a financial nightmare if employees can’t use their technology. This can then cause productivity to drop, mistakes and customer service to fall. This blog shows the common staff technology issues as provides solutions. Continue reading

Are You Lost in The Cybersecurity Jungle: Don’t Go Unprepared!

Cyber Security Jungle

Cybersecurity is like a jungle: a sprawling, bewildering landscape that businesses find hard to explore. As an IT Provider, we understand the uncertainty that comes with trying to navigate the complex world of cybersecurity. The jungle is vast, with threats hidden in the undergrowth if you set anything up incorrectly and the path to safety (and compliance) is not clear. Continue reading

When Your IT Goes Wrong, Who Do You Call?

IT support - who do you call?

It is late on a Friday afternoon, and you have just sat down to focus on an important project that is due. You then notice your internet connection is not working, the printer on the other side of the office starts beeping with an error, a pop-up appears on your computer saying your antivirus subscription needs to be renewed and you remember you forgot to look at the backup failure message from last week. Continue reading

Everything You Need to Know About Microsoft Planner

MS Planner

Many people use Microsoft’s apps to power their business processes. As well as the usual Microsoft apps of Word, Excel and Outlook a lot more businesses are now using Planner, Microsoft To Do, and Project for the web. These tools help keep processes on track and enable task accountability. But they are separate apps and switching between them can be cumbersome and adds more complexity to the daily workflow. Continue reading