Data security and privacy is not just a concern for large companies as it is crucial item for every business to consider. Imagine a scenario where a simple slip-up with sensitive information could lead to significant financial loss, damage to your reputation and / or legal issues. This can be scary, but do not worry, because you can safeguard your business by turning your employees into human firewalls. Here are some ways on how to do this: Continue reading
If you’ve been using AI services such as Copilot or ChatGPT in your business, you will know how helpful it can be. Whether analysing a spreadsheet, summarising an email or generating ideas, these AI tools can save you time and effort. But, like any powerful tool, they come with their own risks. One big concern is how they learn from the data they are given. In this article we dive into why this is important and what you need to watch out for. Continue reading
We have all accidentally sent an email to the wrong person? You can easily enter the wrong email address, autocompleted the incorrect contact, clicked “reply all” without realising who was on the CC list or chosen the wrong name from your contact list. Continue reading
Shiny new technology can be exciting for some people but can scare others! In todays world, new tech can be a must to stay competitive and it increased efficiency, happier employees and a competitive edge. That promise can turn into a financial nightmare if employees can’t use their technology. This can then cause productivity to drop, mistakes and customer service to fall. This blog shows the common staff technology issues as provides solutions. Continue reading
Cybersecurity is like a jungle: a sprawling, bewildering landscape that businesses find hard to explore. As an IT Provider, we understand the uncertainty that comes with trying to navigate the complex world of cybersecurity. The jungle is vast, with threats hidden in the undergrowth if you set anything up incorrectly and the path to safety (and compliance) is not clear. Continue reading
It is late on a Friday afternoon, and you have just sat down to focus on an important project that is due. You then notice your internet connection is not working, the printer on the other side of the office starts beeping with an error, a pop-up appears on your computer saying your antivirus subscription needs to be renewed and you remember you forgot to look at the backup failure message from last week. Continue reading
Many people use Microsoft’s apps to power their business processes. As well as the usual Microsoft apps of Word, Excel and Outlook a lot more businesses are now using Planner, Microsoft To Do, and Project for the web. These tools help keep processes on track and enable task accountability. But they are separate apps and switching between them can be cumbersome and adds more complexity to the daily workflow. Continue reading
We have all been there – rushing to print an important document only to discover your cheap inkjet printer is playing up again. It may be refusing to print because the colour cartridges are empty, not feeding pages through properly or leaving streaks across your printouts. The cheap inkjet printers are notorious for acting up just when you need to print that urgent document. Beyond the frustration, these constant issues could be costing you more than you realise. Continue reading
Have you noticed your internet experience declining recently, do you have bad wireless coverage throughout your office or concerned about the security of your network? If so, it may be time for an upgrade. Continue reading
In today’s digital age, businesses cannot operate without a reliable internet connection. However, recent events, such as last years Optus outage, have shown us the potential risks of relying on a single network source. Continue reading