The Hidden Costs of Cheap IT Providers: What Every Business Owner Should Know

Cheap tech expert

When looking for IT support for your business, going with the cheapest option is tempting but usually not recommended!

A lower price tag might look appealing, but cheap IT providers often come with hidden costs that can turn out to be be more expensive in the long run. Let us explore why the cheapest IT solution might not always be the best deal for your business. Continue reading

When Your IT Goes Wrong, Who Do You Call?

IT support - who do you call?

It is late on a Friday afternoon, and you have just sat down to focus on an important project that is due. You then notice your internet connection is not working, the printer on the other side of the office starts beeping with an error, a pop-up appears on your computer saying your antivirus subscription needs to be renewed and you remember you forgot to look at the backup failure message from last week. Continue reading

Everything You Need to Know About Microsoft Planner

MS Planner

Many people use Microsoft’s apps to power their business processes. As well as the usual Microsoft apps of Word, Excel and Outlook a lot more businesses are now using Planner, Microsoft To Do, and Project for the web. These tools help keep processes on track and enable task accountability. But they are separate apps and switching between them can be cumbersome and adds more complexity to the daily workflow. Continue reading

The Downsides of Buying a Cheap Printer

Printers

We have all been there – rushing to print an important document only to discover your cheap inkjet printer is playing up again. It may be refusing to print because the colour cartridges are empty, not feeding pages through properly  or leaving streaks across your printouts. The cheap inkjet printers are notorious for acting up just when you need to print that urgent document. Beyond the frustration, these constant issues could be costing you more than you realise. Continue reading

Do You Really Need to “Safely Eject” USB Devices?

Eject USB Drive

We have all been there: rushing to grab your USB drive only to be stopped in your tracks by the ominous warning about “safely removing” it first, but does this advice from the “old” days still apply in the modern era of Windows 10 and 11. Continue reading

Don’t Settle for Less: Upgrade Your IT Provider

Proactive IT support

As a business owner, you may already have an existing IT support provider or MSP that handles your IT needs. However, have you ever considered if they still truly meet your needs and expectations? Just settling for the status quo and sticking with the “devil you know” may not always be the best approach to your current business’s needs. Continue reading

8 Signs You Need a New IT Support Provider

8 Signs You Need a New IT Support Provider eBookWhen your IT provider is not providing the quality support you can experience:

  • Lost business revenue
  • Business downtime
  • Lost employee productivity
  • Security breaches
  • Low return on IT investment
  • Employee turnover
  • Drop in reputation with customers

None of these are good for your business. Learn the eight indicators that you may be suffering from subpar IT support. These include poor communication, suffering outages again and again or seeing your business lag behind your competitors. Continue reading

How to Free Up IT Resources

Business success comes from many things, one of which is capitalising on opportunities, except it is harder to do so if you are resource constrained. This article explores ways to free up information technology (IT) resources to drive productivity and evolution. Continue reading

Seven Common IT Myths Debunked

IT Myths Debunked

Sometimes myths are harmless, but when it comes to business IT myths, not knowing the truth can be damaging. Make smarter tech decisions with accurate information and a better understanding of IT. This article debunks seven common business IT myths. Continue reading

What You Can Do When Your Warranty Runs Out

Expired Warranty

All technology you buy today comes with a warranty of some sort. In Australia you will get a default warranty and may even be offered a third party warranty option. But it is inevitable that your desktop will die immediately after the warranty runs out. Don’t worry though as you still have options. Continue reading