As a business owner, you may already have an existing IT support provider or MSP that handles your IT needs. However, have you ever considered if they still truly meet your needs and expectations? Just settling for the status quo and sticking with the “devil you know” may not always be the best approach to your current business’s needs. Continue reading
The first question most IT people ask when end users call for support is the good old “Have you tried turning it off and on again?”. While this may seem annoying, the reality is that many issues are fixed with a reboot. The longer you keep your computer running without a restart or shutdown, the higher the chances of encountering problems or issues. Continue reading
In today’s world customers look for convenience. Technology can make businesses more convenient and easier. When looking at technology keep the customer experience in mind in all that you do. When people are not happy with their experience with a company, they leave and their experience might not have anything to do with your products or services. They may have found it hard to navigate your website or have a question and since it was after hours no one was around to answer it. Continue reading
Don’t be the office Grinch this Christmas, prepare your technology and systems to reduce downtime risk, avoid disrupting your customers’ holiday season and your employees’ holiday fun. Continue reading
Cybercriminals take advantage of various vulnerabilities in your companies IT systems and fixing them before the worst happens is crucial to protecting your business and your reputation. Continue reading
Business success comes from many things, one of which is capitalising on opportunities, except it is harder to do so if you are resource constrained. This article explores ways to free up information technology (IT) resources to drive productivity and evolution. Continue reading
As a business owner you know the importance of planning and strategy. Without it, you have no aims, no goals, and in reality no direction.
While you probably spend a lot of time working on your strategy every month, quarter, or year, how much of that time is actually spent on your business’s IT strategy? Continue reading
Most of us can differentiate between hardware and software. But how many know what firmware refers to? More importantly, is your business securing its firmware against security vulnerabilities? Continue reading
Making your IT support team’s life a little bit easier will free up their time, so they can spend more of it proactively protecting your business and its data.
Here are four things that you can start doing to make their life a little bit easier. Continue reading
There are many hands-on trades that haven’t traditionally needed technology. Yet modern tech tools help the plumber, carpenter, welder or other tradespeople improve their productivity and competitiveness. Continue reading